2013 JEEP GRAND CHEROKEE phone

CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching thesurface.
2. If the disc is stained, clean the surface with a soft cloth, wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratch- ing the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high. NOTE:
If you experience difficulty in playing a particu-
lar disc, it may be damaged (i.e., scratched, reflective
coating removed, a hair, moisture or dew on the disc)
oversized, or have protection encoding. Try a known
good disc before considering disc player service.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during mobile phone operation when
not using Uconnect (if equipped).4
UNDERSTANDING YOUR INSTRUMENT PANEL 433

CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE while gently pressing the accelerator. Use
the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the
wheels or racing the engine.NOTE:
Press the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode,
before rocking the vehicle. Refer to “Electronic Brake
Control” in “Starting And Operating” for further infor-
mation. Once the vehicle has been freed, press the ESC
Off switch again to restore ESC Onmode.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
552 WHAT TO DO IN EMERGENCIES

Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
CAUTION!
•Do not use a portable battery booster pack or any
other booster source with a system voltage greater
than 12 Volts or damage to the battery, starter
motor, alternator or electrical system may occur.
• Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s bat-
tery, even when not in use (i.e., cellular phones,
etc.). Eventually, if plugged in long enough, the
vehicle’s battery will discharge sufficiently to de-
grade battery life and/or prevent the engine from
starting.
WARNING!
• When temperatures are below the freezing point,
electrolyte in a discharged battery may freeze. Do
not attempt jump-starting because the battery
could rupture or explode and cause personal injury.
Battery temperature must be brought above the
freezing point before attempting a jump-start.
• Take care to avoid the radiator cooling fan when-
ever the hood is raised. It can start anytime the
ignition switch is on. You can be injured by moving
fan blades.
• Remove any metal jewelry such as watch bands or
bracelets that might make an inadvertent electrical
contact. You could be seriously injured.
(Continued)
568 MAINTAINING YOUR VEHICLE

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
632 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
636 IF YOU NEED CONSUMER ASSISTANCE

Cargo Light............................ .298
Cargo Tie-Downs ........................ .301
Car Washes ............................ .590
Cellular Phone .......................... .433
Center High Mounted Stop Light ..............607
Certification Label ........................ .521
Chart, Tire Sizing ........................ .485
Check Engine Light (Malfunction Indicator Light). . . .561
Checking Your Vehicle For Safety ..............112
Checks, Safety ............................112
Child Restraint ............................86
Child Safety Locks .........................34
Clean Air Gasoline ....................... .513
Cleaning Wheels ............................. .591
Climate Control ......................... .434
Clock ................................. .364
Cold Weather Operation ....................451
Compact Disc (CD) Maintenance ..............433Compact Spare Tire
....................... .499
Compass .............................. .351
Compass Calibration ...................... .353
Compass Variance ........................ .352
Computer, Trip/Travel ..................... .344
Connector UCI ............................... .389
Universal Consumer Interface (UCI) .........389
Conserving Fuel ......................... .342
Console, Overhead ....................... .267
Contract, Service ......................... .633
Coolant Pressure Cap (Radiator Cap) ...........581
Cooling System .......................... .578
Adding Coolant (Antifreeze) ...............580
Coolant Capacity ...................... .608
Coolant Level ........................ .578
Disposal of Used Coolant .................581
Drain, Flush, and Refill ..................579
Inspection ........................... .582
642 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained personnel.
The following must be observed during installation.
The positive power connection should be made directly to
the battery and fused as close to the battery as possible. The
negative power connection should be made to body sheet
metal adjacent to the negative battery connection. This
connection should not be fused.
Antennas for two-way radios should be mounted on the roof
or the rear area of the vehicle. Care should be used in
mounting antennas with magnet bases. Magnets may affect
the accuracy or operation of the compass on vehicles so
equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use only
fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to ensure
a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interference
between the communications equipment and the vehicle’s
electronic systems.