2013 INFINITI M-HEV Owners Manual

4-94Monitor, climate, audio, phone and voice recognition systems
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5. Select the“Call”key to start dialing the
number.
There are different methods to make a call.
Select one of the following options instead
of “Handset Phonebook” in step 2 above.
. Vehicle Phonebook
Select an entry stored in the Vehicle’s
Phonebook.
. Call History
Select an outgoing, incoming or missed
call downloaded from your cell phone
(depending on your phone’s compat-
ibility). .
Dial Number
Input the phone number manually
using the keypad displayed on the
screen. (See “How to use touch screen
(models with navigation system)” ear-
lier in this section.)
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RECEIVING A CALL
When you hear a phone ring, the display
will change to the incoming call mode. To
receive a call, perform one of the following
procedures listed below.
1. Select the “Answer”key.
2. Push the
button on the steering
wheel.
There are some options available when
receiving a call. Select one of the following
displayed on the screen.
. Answer
Accept an incoming call to talk.

.Hold Call
Put an incoming call on hold.
. Reject Call
Reject an incoming call.
To finish the call, perform one of the
following procedures listed below.
1. Select the “Hang up”key.
2. Push the
button on the steering
wheel.
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DURING A CALL
There are some options available during a
call. Select one of the following displayed
on the screen if necessary.
. Hang up
Finish the call.
. Use Handset
Transfer the call to the cellular phone.
. Mute
Mute your voice to the person.
. Keypad
Using the touch tone, send digits to the
connected party for using services such
as voicemail. .
Cancel Mute
This will appear after “Mute”is se-
lected. Mute will be canceled.
. Switch Call*
Select “Switch Call” to answer another
incoming call. By selecting “Hang up”,
you can end a call and can speak to a
caller who is on hold again.
* This function may not be usable,
depending on the model of phone.
To adjust the person’s voice to be louder or
quieter, push the volume control switch (+
or −) on the steering wheel or turn the
volume control knob on the instrument
panel while talking on the phone. This
adjustment is also available in the SETTING
mode.
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PHONE SETTING
To set up the Bluetooth®Hands-Free
Phone System to your preferred settings,
push the SETTING button on the instrument
panel and select the “PHONE”key.
Edit Vehicle Phonebook
To edit the vehicle phonebook, use the
same procedure as described in “Vehicle
phonebook” earlier in this section.
Delete Phonebook
The vehicle phonebook entries can be
deleted all at the same time or one by one.
Download Handset Phonebook
Download the contacts registered in a
Bluetooth®cellular phone. Availability of
this function depends on each cellular
phone. The memory downloading proce-
dure from the cellular phone also varies
according to each cellular phone. See
cellular phone Owner’s Manual for details.
When “Auto Downloaded” is active, the
system will automatically re-download the
entries registered in the phone everytime it
is paired with the vehicle, even after you
delete the entries from your vehicle’ s
Handset Memory.
Volume & Ringtone
The following kinds of phone volume can
be set. Pushing thebutton and
selecting the “Volume & Ringtone” key
can also operate the same settings.
. Ringtone/Incoming Call/Outgoing Call
To increase or decrease the volume,
select the “Ringtone”, “Incoming Call”
or “Outgoing Call” key and adjust it
with the INFINITI controller.
. Automatic Hold
When this function is activated, an
incoming phone call is automatically
held. .
Vehicle Ringtone
When this function is activated, a
specific ringtone that is different from
the cellular phone will sound when
receiving a call.
Auto Downloaded
When this item is activated, the phonebook
of a hands-free phone is automatically
downloaded at the same time that the
hands-free phone is connected.
When this item is active, the system will
automatically re-download the entries re-
gistered in the connected phone even if
you attempt to delete the entries.

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
The system fails to interpret the com-
mand correctly. 1. Ensure that the command is valid. (See
“INFINITI Voice Recognition system (models with navigation system)” later in this
section; page 4-112.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to
use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Vehicle phonebook”earlier in this section.)
2. Replace one of the names being confused with a new name.
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4-98Monitor, climate, audio, phone and voice recognition systems
WARNING
.Use a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
. If you find yourself unable to devote full
attention to vehicle operation while
talking on the phone, pull off the road
to a safe location and stop your vehicle
before doing so.
CAUTION
To avoid draining the 12-volt battery, use a
phone after starting the INFINITI Direct
Response Hybrid
TMSystem.
Your vehicle is equipped with Bluetooth®
Hands-Free Phone System. If you are an
owner of a Bluetooth®enabled cellular
phone, you can set up the wireless
connection between your cellular phone
and the in-vehicle phone module. With
Bluetooth
®wireless technology, you can
make or receive a telephone call with your cellular phone in your pocket.
Once your cellular phone is paired to the
in-vehicle phone module, no phone con-
necting procedure is required. Your phone
is automatically connected with the in-
vehicle phone module when the ignition
switch is pushed to the
“ON”position with
the registered cellular phone turned on
and carried in the vehicle.
You can register up to 5 different Blue-
tooth
®cellular phones in the in-vehicle
phone module. However, you can talk on
only one cellular phone at a time.
When a call is active, the audio system and
microphone (located in the ceiling in front
of the RearView mirror) are used for the
handsfree communications.
If the audio system is being used at the
time, the audio mode will mute and will
stay muted until the active call is ended.
The INFINITI Voice Recognition system
supports the phone commands, so dialing
a phone number using your voice is
possible.
Before using the Bluetooth
®Hands-Free
Phone System, refer to the following notes.
. Wireless LAN (Wi-Fi) and the Bluetooth
®
functions share the same frequency band (2.4 GHz). Using the Bluetooth
®
and the wireless LAN functions at the
same time may slow down or discon-
nect the communication and cause
undesired noise. It is recommended
that you turn off the wireless LAN (Wi-
Fi) when using the Bluetooth
®func-
tions.
. Set up the wireless connection between
a cellular phone and the in-vehicle
phone module before using the Blue-
tooth
®Hands-Free Phone System.
. Some Bluetooth®enabled cellular
phones may not be recognized by the
in-vehicle phone module.
. You will not be able to use a hands-free
phone under the following conditions:
— Your vehicle is outside of the tele-
phone service area.
— Your vehicle is in an area where it is
difficult to receive radio waves; such
as in a tunnel, in an underground
parking garage, behind a tall build-
ing or in a mountainous area.
— Your cellular phone is locked in
order not to be dialed.
. When the radio wave condition is not
ideal or ambient sound is too loud, it
may be difficult to hear the other
Bluetooth®HANDS-FREE PHONE SYSTEM
(models without navigation system)

person’s voice during a call.
. Immediately after the ignition switch is
pushed to the “ON”position, it may be
impossible to receive a call for a short
period of time.
. Do not place the cellular phone in an
area surrounded by metal or far away
from the in-vehicle phone module to
prevent tone quality degradation and
wireless connection disruption.
. While a cellular phone is connected
through the Bluetooth
®wireless con-
nection, the battery power of the
cellular phone may discharge quicker
than usual.
. If the Bluetooth
®Hands-Free Phone
System seems to be malfunctioning,
please contact an INFINITI retailer.
. Some cellular phones or other devices
may cause interference or a buzzing
noise to come from the audio system
speakers. Storing the device in a
different location may reduce or elim-
inate the noise.
. Refer to the cellular phone Owner’s
Manual regarding the telephone pairing
procedure specific to your phone,
battery charging, cellular phone anten-
na, etc. .
The antenna display on the monitor will
not coincide with the antenna display
of some cellular phones.
. Keep the interior of the vehicle as quiet
as possible to hear the caller ’s voice
clearly as well as to minimize its
echoes.
. If reception between callers is unclear,
adjusting the incoming or outgoing call
volume may improve the clarity.
. This wireless hands free car kit is based
on Bluetooth
®technology,
— Frequency: 2402 MHz - 2480 MHz
— Output Power: 4,14dBm E.I.R.P
— Modulation: FHSS GFSK 8DPSK, p/
4DQPSK
— Number of Channel: 79
— This wireless equipment can’tbe
used for any services related to
safety because there is the possibi-
lity of radio interference.
REGULATORY INFORMATION
FCC Regulatory information
. CAUTION: To maintain compliance with
FCC’s RF exposure guidelines, use only
the supplied antenna. Unauthorized
antenna, modification, or attachments
could damage the transmitter and may
violate FCC regulations.
. Operation is subject to the following
two conditions:
1) this device may not cause interfer- ence and
2) this device must accept any inter- ference, including interference that
may cause undesired operation of
the device
IC Regulatory information
.Operation is subject to the following
two conditions: (1) this device may not
cause interference, and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
. This Class B digital apparatus meets all
requirements of the Canadian Interfer-
ence-Causing Equipment Regulations.
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4-100Monitor, climate, audio, phone and voice recognition systems
Bluetooth trademark:
Bluetooth®is a trademark
owned by Bluetooth SIG, Inc.,
and licensed to Visteon Cor-
poration.
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CONTROL BUTTONS
1. PHONE SENDbutton
Push the button to initiate a VR (Voice
Recognition) session or answer an
incoming call. You can also use the
button to skip through system feed-
back and to enter commands during a
call.
2. PHONE END
button
Push the button to cancel a VR
session or end a call.
VOICE RECOGNITION SYSTEM
You can use the Bluetooth®hands-free
phone system with Voice Recognition
System.
INFO
. The available voice commands are only
applicable to the relevant language set
in the LANGUAGE setting screen. (See
“How to use SETTING button” earlier in
this section.)
. If the vehicle is in motion, some
commands may not be available so full
attention may be given to vehicle
operation.
Using system
Initialization:
When the ignition switch is pushed to the
ON position, Voice Recognition System is
initialized, which may take up to one
minute. When completed, the system is
ready to accept voice commands. If the
switch on the steering wheel is pushed
before the initialization completes, the
system will not accept any command.
Before starting:
To get the best performance out of the
Voice Recognition System, observe the

following:
.Keep the interior of the vehicle as quiet
as possible. Close the windows to
eliminate the surrounding noises (traf-
fic noises, vibration sounds, etc.),
which may prevent the system from
recognizing the voice commands cor-
rectly.
. Wait until a tone sounds before speak-
ing a command.
. Speak a voice command within 5
seconds after the beep sound. If no
voice command is given, the system
will ask you for a number. If no further
command is given, the session ends.
. Speak in a natural voice without paus-
ing between words.
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Giving voice command:
1. Push and release the
switch
located on the steering wheel.
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2. A list of commands appears on the screen, and the system announces,
“Please say a command after the beep.
Available commands are: Call, Phone-
book, Recent Calls, Connect Phone or
Help”.
3. After the tone sounds and the icon on the screen changes from
to,
speak a command. See the “List of
voice commands” later in this section
for the voice command list. Speak
“Call” for example.
INFO
Voice commands cannot be recognized
as long as the screen icon is not in the
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