2013 INFINITI M-HEV steering

When towing your vehicle, all State (Pro-
vincial in Canada) and local regulations for
towing must be followed. Incorrect towing
equipment could damage your vehicle.
Towing instructions are available from an
INFINITI retailer. Local service operators are
familiar with the applicable laws and
procedures for towing. To assure proper
towing and to prevent accidental damage
to your vehicle, INFINITI recommends that
you have a service operator tow your
vehicle. It is advisable to have the service
operator carefully read the following pre-
cautions.
WARNING
.Never ride in a vehicle that is being
towed.
. Never get under your vehicle after it has
been lifted by a tow truck.
CAUTION
.When towing, make sure that the trans-
mission, axles, steering system and
powertrain are in working condition. If
any unit is damaged, dollies must be used.
. Always attach safety chains before tow-
ing.
For information about towing your vehicle
behind a recreational vehicle (RV), see
“Flat towing” in the“9. Technical and
consumer information” section of this
manual.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada).
In case of emergency6-13
TOWING YOUR VEHICLE

6-14In case of emergency
SCE0788
Two-wheel drive models
TOWING RECOMMENDED BY
INFINITI
Two-Wheel Drive (2WD) models
INFINITI recommends that your vehicle be
towed with the driving (rear) wheels off the
ground or place the vehicle on a flat bed
truck as illustrated. The vehicle should only
be loaded onto a flat bed using a winch.
WARNING
If your vehicle needs to be towed, do it with
the rear wheels raised. If the rear wheels areon the ground when towing, the electric
motor may generate electricity. This may
damage the INFINITI Direct Response Hy-
brid
TMSystem components and cause a fire.
CAUTION
.
Never tow automatic transmission mod-
els with the rear wheels on the ground
or four wheels on the ground (forward or
backward), as this may cause serious
and expensive damage to the transmis- sion. If it is necessary to tow the vehicle
with the front wheels raised, always use
towing dollies under the rear wheels.
. When towing rear wheel drive models
with the front wheels on the ground or
on towing dollies: Push the ignition
switch to the ACC or ON position, and
secure the steering wheel in a straight-
ahead position with a rope or similar
device. For models with a steering wheel
lock mechanism: Never secure the steer-
ing wheel by selecting the LOCK posi-
tion. This may damage the steering lock
mechanism.

SCE0885
VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
.Stand clear of a stuck vehicle.
. Do not spin your tires at high speed. This
could cause them to explode and result
in serious injury. Parts of your vehicle
could also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device
designed specifically for vehicle recovery.
Always follow the manufacturer’s instruc-
tions for the recovery device.
Front:
1. Remove the cover with a suitable tool.
2. Securely install the vehicle recovery
hook
*1stored with jacking tools as
illustrated. Attach the tow strap to the
recovery hook.
Make sure that the hook is properly
secured in the original place after use. Rear:
Do not use the tie down hook
*2for
towing or vehicle recovery.
CAUTION
. Tow chains or cables must be attached
only to the vehicle recovery hooks or
main structural members of the vehicle.
Otherwise, the vehicle body will be
damaged.
. Do not use the vehicle tie downs to free
a vehicle stuck in sand, snow, mud, etc.
. Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pull on the
vehicle at an angle.
. Pulling devices should be routed so they
do not touch any part of the suspension,
steering, brake or cooling systems.
. Pulling devices such as ropes or canvas
straps are not recommended for use in
vehicle towing or recovery.
In case of emergency6-15

6-16In case of emergency
Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control(VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
.Shift back and forth between R
(reverse) and D (drive).
.Apply the accelerator as little aspossible to maintain the rocking
motion.
.Release the accelerator pedal beforeshifting between R and D.
.Do not spin the tires above 35 MPH(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing
service to remove the vehicle.

8 Maintenance and do-it-yourself
Maintenance requirement.................................... 8-2
Scheduled maintenance .................................. 8-2
General maintenance....................................... 8-2
Where to go for service ................................... 8-2
General maintenance ........................................... 8-3 Explanation of maintenance items ................... 8-3
Maintenance precautions ..................................... 8-5
Engine compartment check locations ................... 8-7 VQ35HR engine ............................................... 8-7
Engine cooling system ......................................... 8-9
Checking engine coolant level ....................... 8-10
Changing engine coolant ............................... 8-10
Inverter cooling system...................................... 8-11
Checking inverter coolant level ...................... 8-12
Changing inverter coolant.............................. 8-12
Engine oil .......................................................... 8-12
Checking engine oil level............................... 8-12
Changing engine oil and filter ....................... 8-13
Automatic transmission fluid ............................. 8-15
Power steering fluid........................................... 8-15
Brake fluid......................................................... 8-16 Brake fluid .................................................... 8-16
Window washer fluid ......................................... 8-17
12-volt battery ................................................... 8-18 Checking battery fluid level ........................... 8-19 Jump starting ............................................... 8-19
Spark plugs ...................................................... 8-19 Replacing spark plugs ................................. 8-20
Air cleaner ........................................................ 8-20
Windshield wiper blades ................................... 8-21 Cleaning ...................................................... 8-21
Replacing..................................................... 8-22
Brakes .............................................................. 8-23 Self-adjusting brakes ................................... 8-23
Brake pad wear warning .............................. 8-23
Fuses ................................................................ 8-24 Engine compartment or trunk room.............. 8-24
Passenger compartment............................... 8-25
Intelligent Key battery replacement ................... 8-26
Lights................................................................ 8-29 Headlights ................................................... 8-29
Exterior and interior lights ........................... 8-30
Wheels and tires ............................................... 8-32 Tire pressure ............................................... 8-32
Tire labeling ................................................ 8-36
Types of tires............................................... 8-38
Tire chains ................................................... 8-39
Changing wheels and tires........................... 8-39

During the normal day-to-day operation of
the vehicle, general maintenance should
be performed regularly as prescribed in
this section. If you detect any unusual
sounds, vibrations or smell, be sure to
check for the cause or have an INFINITI
retailer do it promptly. In addition, you
should notify an INFINITI retailer if you
think that repairs are required.
When performing any checks or mainte-
nance work, see“Maintenance precau-
tions” later in this section.
EXPLANATION OF MAINTENANCE
ITEMS
Additional information on the following
items with “*” is found later in this
section.
Outside the vehicle
The maintenance items listed here should
be performed from time to time, unless
otherwise specified.
Doors and engine hood: Check that all
doors and the engine hood, operate
properly. Also ensure that all latches lock
securely. Lubricate hinges, latches, latch
pins, rollers and links if necessary. Make
sure that the secondary latch keeps the
hood from opening when the primary latch is released.
When driving in areas using road salt or
other corrosive materials, check lubrication
frequently.
Lights*:
Clean the headlights on a regular
basis. Make sure that the headlights, stop
lights, tail lights, turn signal lights, and
other lights are all operating properly and
installed securely. Also check headlight
aim.
Road wheel nuts (lug nuts)*: When check-
ing the tires, make sure no wheel nuts are
missing, and check for any loose wheel
nuts. Tighten if necessary.
Tire rotation*: Tires should be rotated
every 7,500 miles (12,000 km). If your
vehicle is equipped with different sized
tires in the front and rear, tires cannot be
rotated.
Tires*: Check the pressure with a gauge
often and always prior to long distance
trips. If necessary, adjust the pressure in
all tires, including the spare, to the
pressure specified. Check carefully for
damage, cuts or excessive wear.
Tire Pressure Monitoring System (TPMS)
transmitter components: Replace the TPMS
transmitter grommet seal, valve core and cap when the tires are replaced due to
wear or age.
Tire, wheel alignment and balance:
If the
vehicle should pull to either side while
driving on a straight and level road, or if
you detect uneven or abnormal tire wear,
there may be a need for wheel alignment.
If the steering wheel or seat vibrates at
normal highway speeds, wheel balancing
may be needed.
For additional information regarding tires,
refer to “Important Tire Safety Information”
(US) or “Tire Safety Information” (Canada)
in the INFINITI Warranty Information Book-
let.
Windshield: Clean the windshield on a
regular basis. Check the windshield at
least every six months for cracks or other
damage. Have a damaged windshield
repaired by a qualified repair facility.
Windshield wiper blades*: Check for
cracks or wear if they do not wipe properly.
Inside the vehicle
The maintenance items listed here should
be checked on a regular basis, such as
when performing periodic maintenance,
cleaning the vehicle, etc.
Maintenance and do-it-yourself8-3
GENERAL MAINTENANCE

8-4Maintenance and do-it-yourself
Accelerator pedal:Check the pedal for
smooth operation and make sure the pedal
does not catch or require uneven effort.
Keep the floor mat away from the pedal.
Automatic transmission P (Park) mechan-
ism: On a fairly steep hill, check that your
vehicle is held securely with the selector
lever in the P (Park) position without
applying any brakes.
Brake pedal: Check the pedal for smooth
operation. If the brake pedal suddenly
goes down further than normal, the pedal
feels spongy or the vehicle seems to take
longer to stop, see an INFINITI retailer
immediately. Keep the floor mat away from
the pedal.
Brakes: Check that the brakes do not pull
the vehicle to one side when applied.
Parking brake: Check the parking brake
operation regularly. The vehicle should be
securely held on a fairly steep hill with only
the parking brake applied. If the parking
brake needs adjusted, see an INFINITI
retailer.
Seat belts: Check that all parts of the seat
belt system (for example, buckles, an-
chors, adjuster and retractors) operate
properly and smoothly, and are installed securely. Check the belt webbing for cuts,
fraying, wear or damage.
Seats:
Check seat position controls such as
seat adjusters, seatback recliner, etc. to
ensure they operate smoothly and that all
latches lock securely in every position.
Check that the head restraints move up
and down smoothly and that the locks (if
so equipped) hold securely in all latched
positions.
Steering wheel: Check for changes in the
steering conditions, such as excessive free
play, hard steering or strange noises.
Warning lights and chimes: Make sure that
all warning lights and chimes are operating
properly.
Windshield defroster: Check that the air
comes out of the defroster outlets properly
and in sufficient quantity when operating
the heater or air conditioner.
Windshield wiper and washer*: Check that
the wipers and washer operate properly
and that the wipers do not streak.
Under the hood and vehicle
The maintenance items listed here should
be checked periodically (for example, each
time you check the engine oil or refuel). 12-volt battery*:
Check the fluid level in
each cell. It should be between the MAX
and MIN lines. Vehicles operated in high
temperatures or under severe condition
require frequent checks of the battery fluid
level.
NOTE:
Care should be taken to avoid situations
that can lead to potential 12-volt battery
discharge and potential no-start condi-
tions such as:
1. Installation or extended use of electro-
nic accessories that consume 12-volt
battery power when the engine is not
running (Phone chargers, GPS, DVD
players, etc.)
2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the 12-volt battery may
need to be charged to maintain 12-volt
battery health.
Brake fluid level*: Make sure that the
brake fluid level is between the MAX and
MIN lines on the reservoir.
Engine coolant level*: Check the coolant
level when the engine is cold.
Engine drive belts*: Make sure that no belt

is frayed, worn, cracked or oily.
Engine oil level*:Check the level after
parking the vehicle on a level spot and
turning off the hybrid system. Wait more
than 15 minutes for the oil to drain back
into the oil pan.
Exhaust system: Make sure there are no
loose supports, cracks or holes. If the
sound of the exhaust seems unusual or
there is a smell of exhaust fumes, im-
mediately have the exhaust system in-
spected by an INFINITI retailer. (See
“Precautions when starting and driving”
in the “5. Starting and driving” section for
exhaust gas (Carbon monoxide).)
Fluid leaks: Check under the vehicle for
fuel, oil, water or other fluid leaks after the
vehicle has been parked for a while. Water
dripping from the air conditioner after use
is normal. If you should notice any leaks or
if gasoline fumes are evident, check for the
cause and have it corrected immediately.
Inverter coolant lebel: Check the coolant
level when the inverter is cold.
Power steering fluid level* and lines:
Check the level when the fluid is cold,
with the hybrid system off. Check the lines
for proper attachment, leaks, cracks, etc. Radiator and hoses:
Check the front of the
radiator and clean off any dirt, insects,
leaves, etc., that may have accumulated.
Make sure the hoses have no cracks,
deformation, rot or loose connections.
Underbody: The underbody is frequently
exposed to corrosive substances such as
those used on icy roads or to control dust.
It is very important to remove these
substances, otherwise rust will form on
the floor pan, frame, fuel lines and around
the exhaust system. At the end of winter,
the underbody should be thoroughly
flushed with plain water, being careful to
clean those areas where mud and dirt may
accumulate. For additional information,
see “Cleaning exterior” in the“7. Appear-
ance and care ”section.
Windshield washer fluid*: Check that there
is adequate fluid in the reservoir. When performing any inspection or main-
tenance work on your vehicle, always take
care to prevent serious accidental injury to
yourself or damage to the vehicle. The
following are general precautions which
should be closely observed.
WARNING
.
This vehicle has high voltage DC and AC
systems as well as a 12-volt system. DC
and AC high voltage is very dangerous
and can cause severe burns and electric
shock that may result in serious injury or
death.
. Never touch, disassemble, remove or
replace the high voltage parts, har-
nesses and their connectors. High vol-
tage cables are orange. Touching,
disassembling, removing or replacing
those parts and harnesses can cause
severe burns or electric shock that may
result in serious injury or death.
. Never try to remove the service plug
located in the trunk room. The service
plug is used only when the vehicle is
serviced by trained technicians wearing
personal protection equipment and is
part of the high voltage system. Touch-
Maintenance and do-it-yourself8-5
MAINTENANCE PRECAUTIONS