2013 INFINITI EX service

2013 Infiniti Service and Maintenance G\fide
Printing: Ma\b 2012 / P\fblication N\fmber: MB3E IALLU1 / Printed in U.S.A.
1172150 Inifiniti SMG EN.indd 14/12/12 11:03 AM

OWNER’S LITERATURE INFORMATION...............................2
INTRODUCTION
Infiniti Maintenance ............................................3
Why Infiniti Service? ............................................4
Extended Service Products ........................................5
Genuine Infiniti Collision Parts .....................................7
SCHEDULED MAINTENANCE GUIDE
Determining the Proper M aintenance Interval..........................8
Explanation of Scheduled Maintenance Items ..........................9
Maintenance Schedules ........................................13
HEV Li-ion Battery Replacement Record ..............................47
Maintenance Log .............................................49
TABLE OF CONTENTS
1

Maintain Your InvestmentPreventative scheduled maintenance is an important investment to
optimize the performance, durability, r eliability, safety and resale value
of your Infiniti. Scheduling your v ehicle’s maintenance at the
recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Infiniti vehicle. This Service and Maintenance
Guide is designed to help you make sure your vehicle receives proper
and timely maintenance that is necessary. Key services are explained in
detail, along with an outline of scheduled maintenance to help you
maintain y our vehicle. Your local Infiniti retailer canassist you in
determining the best schedule based on your driving habits and local
conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your vehicle from warranty coverage and may reduce the
performance, durability, reliabi lity, safety and/or resale value of your
vehicle. See your Warranty Information Booklet and Owner’s Manual for
details.
INFINITI MAINTENANCE
3

To preserve the quality and safety of your vehicle, an
authorized Infiniti retailer is recommended for mainte-
nance or repair. Only an authorized Infiniti retailer offers
you these advantages:
●Factory Trained and ASE certified technicians
●Immediate access to warranty service history and fac-
tory technical information
●Latest diagnostic, special tools and service techniques
●Genuine Infiniti Parts that meet Infiniti’s demanding
standards
●12 month/12,000 mile parts and labor limited war-
ranty when Genuine Infiniti Parts are installed by your
retailer
●Complimentary Multi-Point Inspections (at participat-
ing retailers)
●Clear, up-front estimates
●Service Loan Car availability for scheduled warranty
service.**
●Shuttle service/Courtesy van (at participating retailers) We recommend relying on our trained Infiniti service spe-
cialists, who refer to their detailed knowledge of your
Infiniti in every service they perform. Plus, they use Genu-
ine Infiniti Parts, designed and engineered specifically to
maintain your Infiniti’s original integrity. That’s the dis-
tinction of your authorized Infiniti retailer.
* May differ or not apply outside the United States, please inquire of your retailer.
** Available durin
g BasicNew Vehicle Limited Warranty at partic ipating Infiniti retailers. Subjectto availability. Restrictions apply.
WHY INFINITI SERVICE?*
4

InfinitiEliteExtendedProtectionPlan*
Long Term Coverage
The Infiniti Elite Extended Protection Plan provides you
with long term coverage to 7 years/100,000 miles. Cover-
age under the optional Infiniti Elite Extended Protection
Plan and the Infiniti Limited Warranties begins with the
delivery of the vehicle to the first retail buyer. Accordingly,
your agreement may provide coverage for your vehicle for
a portion of the same period as your New Vehicle Warranty.
Upon expiration of the applicable Limited Warranties, the
full spectrum of the Infiniti Elit e Extended Protection Plan
coverage is in force to the end of the time or mileage term.
During the period of your Basic Warranty, the Infiniti Elite
Extended Protection Plan provide s you with Rental Car
Coverage only.
Benefits You Can Count On
SERVICE AT AUTHORIZED INFINITI RETAILERS/REPAIR
FACILITIES.
With the Infiniti Elite Extended Protection Plan, service is
completed by Infiniti trained technicians.
UNLIMITED CLAIMS.
No limit on the number of claims for covered repairs.
* This product is not available outside the United States.
EXTENDED SERVICE PRODUCTS
5

PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIP-
MENT REPLACEMENT PARTS.
Designed for use on Infiniti vehicles. No inferior substi-
tutes.
EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered.
Just contact the nearest Infiniti retailer, or call the special
toll-free number for assistance.
SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alter-
nate transportation, Infiniti will reimburse you for actual
expenses up to $50 per day, to a maximum of 5 days and
$250 per service visit. TRANSFERABLE TO A NEW OWNER.
Should you sell your Infiniti before your coverage expires,
you can transfer your
Infiniti Elite Extended Protection
Plan
**, thereby enhancing resale value.
CONVENIENT AND ECONOMICAL.
Coverage that costs only pennies per day. Your Infiniti
retailer will be happy to include the cost in your monthly
car payment.
** A nominal transfer fee may apply. For details please refer to the Infiniti Elite Extended Protection Plan Service Agreement or contact your Infiniti retailer.
EXTENDED SERVICE PRODUCTS
6

As a condition of your vehicle’s warranty, you are responsible for properly maintaining your vehicle. In maintaining your
vehicle, you should follow either Schedule 1 or Schedule 2 as listed below. Use these guidelines to determine which
maintenance schedule to use.
SCHEDULE 1 (more severe operating
conditions), every 3,750 miles or 3 months,
whichever comes first
Use Schedule 1 if you primarily oper-
ate your vehicle under any of these
conditions:
● Repeated short trips of less than 5
miles in normal temperatures or less
than 10 miles in freezing temperatures
● Stop-and-go traffic in hot weather or
low speed driving for long distances
● Driving in dusty conditions or on
rough, muddy, or salt-spread roads
● Towing a trailer, or using a camper or
car-top carrier
SCHEDULE 2 (less severe operating
conditions), every 7,500 miles or 6 months,
whichever comes first
Schedule 2 features 7,500-mile ser-
vice intervals; with Schedule 2 fewer
maintenance items are regularly
checked or replaced than with Sched-
ule 1.
Generally, Schedule 2 applies only to
highway driving in temperate
conditions. Use Schedule 2 only if you
primarily operate your vehicle under
conditions other than those listed in
Schedule 1.
PREMIUM MAINTENANCE*
Premium Maintenance is a Infiniti-
recommended optional upgrade that
adds services to Schedule 1 and 2
when maintenance is performed.
Performing the Premium upgrade ser-
vices may optimize the performance,
durability, reliabi lity, and resale value
of your vehicle. (Premium Mainte-
nance items are available at every 30,
000 miles or 24 month interval.)
* Premium Maintenance is an Infiniti-recommended option; however, you need not perform such maintenance in order to maintain the warranties which co me with your
Infiniti. Premium Maintenance may not be available outside the United States, please inquire of your retailer.
❑ For the ultimate in prev entative maintenance, ask your Service Co nsultant for a complimentary Multi-Point In spection every time you visit y our participating Infiniti
retailer. See page 12 and 13 for more information on Multi-Point Inspections.
DETERMINING THE PROPER MAINTENANCE INTERVAL
8

The following descriptions are pro-
vided to give you a better understand-
ing of the scheduled maintenance
items that should be regularly
checked or replaced. The mainte-
nance log indicates at which
mileage/time intervals each item re-
quires service.
In addition to scheduled mainte-
nance, your Infiniti requires that
some items be checked during nor-
mal day-to-day operation. You can
find these items listed under “Gen-
eral Maintenance” in Chapter 8 of
your Owner’s manual.
Items marked with“*”are recom-
mended by Infiniti for reliable vehicle
operation. You are not required to per-
form such maintenance in order to
maintain the emission warranty or
manufacturer recall liability. Other
maintenance items and intervals are
required. When applicable, additional informa-
tion can be found in the “Do-it-
yourself” section in Chapter 8 of your
Owner’s Manual.
NOTE:Nissan North America
does not advocate the use of
non-OEM approved
aftermarket flushing systems
and strongly advises against
performing these services on a
Infinti product. Many of the
aftermarket flushing systems
use non- OEM approved
chemicals or solvents, the use
of which has not been
validated by Nissan North
America.
For recommended fuel, lubricants,
fluids, grease, and refrigerant refer to
Chapter 9 in your Owner’s Manual.
Emission Control System
Maintenance:
Drive Belts*
Check engine drive belts for wear,
fraying or cracking and for proper ten-
sion. Replace any damaged drive
belts.
Engine Air Filter
Replace at specified intervals. When
driving for prolonged periods in dusty
conditions, check/replace the filter
more frequently.
Engine Coolant*
Replace engine coolant at the speci-
fied interval. The recommended ser-
vice interval of the factory-fill coolant
is 105,000 miles (168,000 km) or 7
years, whichever comes first. When
adding or replacing coolant, be sure
to use only Genuine Nissan Long Life
Antifreeze/Coolant (Blue) or equiva-
lent with the proper mixture. (Refer to
the owner’s manual to determine the
proper mixture for your area). Subse-
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
9