2013 INFINITI EX Service And Maintenance Guide

2013 Infiniti Service and Maintenance G\fide
Printing: Ma\b 2012 / P\fblication N\fmber: MB3E IALLU1 / Printed in U.S.A.
1172150 Inifiniti SMG EN.indd 14/12/12 11:03 AM

OWNER’S LITERATURE INFORMATION...............................2
INTRODUCTION
Infiniti Maintenance ............................................3
Why Infiniti Service? ............................................4
Extended Service Products ........................................5
Genuine Infiniti Collision Parts .....................................7
SCHEDULED MAINTENANCE GUIDE
Determining the Proper M aintenance Interval..........................8
Explanation of Scheduled Maintenance Items ..........................9
Maintenance Schedules ........................................13
HEV Li-ion Battery Replacement Record ..............................47
Maintenance Log .............................................49
TABLE OF CONTENTS
1

INDEX OF TOPICSWHERE TO FIND INFORMATION
Radio/CD/Heater/AC Operation ..........Owner’s Manual: chapter 4
Starting and Driving Your Vehicle .........Owner’s Manual: chapter 5
Security System Operation .............Owner’s Manual: chapter 2
ChangingaFlatTire.................. Owner’s Manual: chapter 6
New Vehicle Limited Warranty ...........“2013 New Vehicle Limited Warranty” section in Warranty
Information Booklet
Federal Emiss ion Control Warranties ......“Federal Vehicle Emission Control Limited Warranties” section in
Warranty Information Booklet
California Emission Control Warranties.....“California Vehicle Emission Control Warranties” section in
Warranty Informati on Booklet
Tire Pressure/Rotation ................ Owner’s Manual: chapter 8
Tire Warranties/Safety Information .......Individual tire manufacturer war ranty sections in Warranty
Information Booklet
Consumer Affair s Assistance............ “Nissan’s Customer Care Program” section in Warranty Information
Booklet
Customer Care/Lemon Law Information Booklet
*
Do It Yourself Information .............Owner’s Manual: chapter 8
General Maintenance ................. Owner’s Manual: chapter 8
* Not applicable outside of the United States
OWNER’S LITERATURE INFORMATION
2

Maintain Your InvestmentPreventative scheduled maintenance is an important investment to
optimize the performance, durability, r eliability, safety and resale value
of your Infiniti. Scheduling your v ehicle’s maintenance at the
recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Infiniti vehicle. This Service and Maintenance
Guide is designed to help you make sure your vehicle receives proper
and timely maintenance that is necessary. Key services are explained in
detail, along with an outline of scheduled maintenance to help you
maintain y our vehicle. Your local Infiniti retailer canassist you in
determining the best schedule based on your driving habits and local
conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your vehicle from warranty coverage and may reduce the
performance, durability, reliabi lity, safety and/or resale value of your
vehicle. See your Warranty Information Booklet and Owner’s Manual for
details.
INFINITI MAINTENANCE
3

To preserve the quality and safety of your vehicle, an
authorized Infiniti retailer is recommended for mainte-
nance or repair. Only an authorized Infiniti retailer offers
you these advantages:
●Factory Trained and ASE certified technicians
●Immediate access to warranty service history and fac-
tory technical information
●Latest diagnostic, special tools and service techniques
●Genuine Infiniti Parts that meet Infiniti’s demanding
standards
●12 month/12,000 mile parts and labor limited war-
ranty when Genuine Infiniti Parts are installed by your
retailer
●Complimentary Multi-Point Inspections (at participat-
ing retailers)
●Clear, up-front estimates
●Service Loan Car availability for scheduled warranty
service.**
●Shuttle service/Courtesy van (at participating retailers) We recommend relying on our trained Infiniti service spe-
cialists, who refer to their detailed knowledge of your
Infiniti in every service they perform. Plus, they use Genu-
ine Infiniti Parts, designed and engineered specifically to
maintain your Infiniti’s original integrity. That’s the dis-
tinction of your authorized Infiniti retailer.
* May differ or not apply outside the United States, please inquire of your retailer.
** Available durin
g BasicNew Vehicle Limited Warranty at partic ipating Infiniti retailers. Subjectto availability. Restrictions apply.
WHY INFINITI SERVICE?*
4

InfinitiEliteExtendedProtectionPlan*
Long Term Coverage
The Infiniti Elite Extended Protection Plan provides you
with long term coverage to 7 years/100,000 miles. Cover-
age under the optional Infiniti Elite Extended Protection
Plan and the Infiniti Limited Warranties begins with the
delivery of the vehicle to the first retail buyer. Accordingly,
your agreement may provide coverage for your vehicle for
a portion of the same period as your New Vehicle Warranty.
Upon expiration of the applicable Limited Warranties, the
full spectrum of the Infiniti Elit e Extended Protection Plan
coverage is in force to the end of the time or mileage term.
During the period of your Basic Warranty, the Infiniti Elite
Extended Protection Plan provide s you with Rental Car
Coverage only.
Benefits You Can Count On
SERVICE AT AUTHORIZED INFINITI RETAILERS/REPAIR
FACILITIES.
With the Infiniti Elite Extended Protection Plan, service is
completed by Infiniti trained technicians.
UNLIMITED CLAIMS.
No limit on the number of claims for covered repairs.
* This product is not available outside the United States.
EXTENDED SERVICE PRODUCTS
5

PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIP-
MENT REPLACEMENT PARTS.
Designed for use on Infiniti vehicles. No inferior substi-
tutes.
EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered.
Just contact the nearest Infiniti retailer, or call the special
toll-free number for assistance.
SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alter-
nate transportation, Infiniti will reimburse you for actual
expenses up to $50 per day, to a maximum of 5 days and
$250 per service visit. TRANSFERABLE TO A NEW OWNER.
Should you sell your Infiniti before your coverage expires,
you can transfer your
Infiniti Elite Extended Protection
Plan
**, thereby enhancing resale value.
CONVENIENT AND ECONOMICAL.
Coverage that costs only pennies per day. Your Infiniti
retailer will be happy to include the cost in your monthly
car payment.
** A nominal transfer fee may apply. For details please refer to the Infiniti Elite Extended Protection Plan Service Agreement or contact your Infiniti retailer.
EXTENDED SERVICE PRODUCTS
6

If you have an accident, insist onGenuine Infiniti Collision
Parts. If you want your vehicle to be restored using parts
made to Infiniti’s original exacting specifications – if you
want it to last, help to protect your personal safety and to
help hold its resale value, the solution is simple. Tell your
insurance agent and your repair shop to use only Genuine
Infiniti Collision Parts.
Many non-genuine parts are copies made from impres-
sions of Infiniti parts and may not match the specifica-
tions and performance standards of Genuine Infiniti
Parts. As a result, non-genuine parts may not look or fit
right, and may be less safe.
The hood on your vehicle is a good example. Infiniti de-
signed it with hood buckling creases to help prevent the
hood from penetrating the interior of your vehicle in an
accident. Non-genuine parts may not provide such built-in
safeguards.
In some states, the law says you must be advised if non-
genuine parts are used to repair your vehicle. Why should
you take a chance?Replacement Panel Limited Lifetime Corrosion
Warranty*
See your participating Infiniti retailer for details.
If you have your collision damage repaired using Genuine
Infiniti Outer Sheet Metal Panels you don’t have to worry
about corrosion. That’s because these panels are war-
ranted against inside out rust-through perforation for as
long as you own your Infiniti. Another reason to insist on
Genuine Infiniti Collision Repair Parts.
* This warranty does not apply to vehicles or parts, not distributed by Nissan North America and/or sold outside the United States.
GENUINE INFINITI COLLISION PARTS
7