ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed
to an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise.
We believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer
can provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built
to provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuelrelated parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
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Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP.
2. Block the wheels.
Electric vehicles
For specific information on the Transit Connect Electric, refer to the
Azure Dynamics TC-E Owner’s GuideSupplement.
OPENING AND CLOSING THE HOOD
1. Lift and swivel the front badge to
the left.
2. Insert the key and turn it to the
left to release the primary latch.
3. Turn they key to the right to
release the secondary latch.
4. Lift the hood.
5. To prevent damage to the key,
or loss of the key, remove the key
immediately after opening the hood.
6. Swivel the front badge back.
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Tire pressure monitoring system reset procedure
WARNING:To determine the required pressure for your vehicle,
refer to the Safety Compliance Certification Label or Tire Label
located on the B-Pillar or the edge of the driver’s door. SeeVehicle
loadingin this chapter for more information.
Note:The system reset procedure needs to be performed after each tire
rotation.
Overview
To provide the vehicle’s load carrying capability, this vehicle requires
different recommended tire pressures in the front tires as compared to
the rear tires. The tire pressure monitoring system equipped on these
vehicles is designed to illuminate the low tire pressure warning light at
two different pressures; one for the front tires and one for the rear tires.
Since tires need to be rotated to provide consistent performance and
maximum tire life, the tire pressure monitoring system needs to know
when the tires are rotated to determine which set of tires are on the
front and which are on the rear. With this information, the system can
detect and properly warn of low tire pressures.
System reset tips:
•To reduce the chances of interference from another vehicle, the
system reset procedure should be performed at least three feet
(one meter) away from another Ford Motor Company vehicle
undergoing the system reset procedure at the same time.
•Do not wait more than two minutes between resetting each tire sensor
or the system will time-out and the entire procedure will have to be
repeated on all four wheels.
•A double horn chirp indicates the need to repeat the procedure.
Performing the system reset procedure
Read the entire procedure before attempting.
1. Drive the vehicle above 20 mph (32 km/h) for at least two minutes
and then park in a safe location where you can easily get to all four tires
and have access to an air pump.
2. Place the ignition in the off position and keep the key in the ignition.
3. Cycle the ignition to the on position with the engine off.
4. Turn the hazard flashers on then off three times. This must be
accomplished within 10 seconds.
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Ford.com(U.S. only).
Ford Custom Accessories are available for your vehicle through your
local Ford or Ford of Canada dealer. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•
12 months or 12000 miles (20000 kilometers) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Exterior style
•Bug shields•Splash guards
•Side window deflectors•Graphics*
Interior style
•All-weather floor mats•Carpeted floor mats
•Rear window grille•Portable DVD Entertainment*
•Electrochromic compass/temperature interior mirrors
Lifestyle
•Roof racks and accessories•Racks and carriers*
•Cargo organization
Peace of mind
•Remote start•Back up alarm*
•Keyless entry keypad•Protective seat covers*
•Bumper mounted parking sensors*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
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Joining two calls
(multiparty/conference call) ....278
Jump-starting your vehicle ......151
K
Keys .............................................56
positions of the ignition .........109
L
Lamps ........................................191
autolamp system .....................198
bulb replacement
specifications chart ................200
daytime running light .............191
fog lamps .....................71–72, 191
headlamps .........................70, 191
headlamps, flash to pass ..........70
high beams ..............................191
interior lamps ...................73, 198
replacing bulbs .......191, 195, 198
LATCH anchors ...........................26
Liftgate ........................................59
Lights, warning and
indicator ......................................79
Loading instructions .................142
Load limits .................................137
Locks
childproof ..................................32
Lubricant specifications ...........244
Lug nuts ....................................242
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................299Mirrors ...................................75–76
fold away ...................................75
side view mirrors (power) .......75
Motorcraft® parts .............201, 246
O
Octane rating ............................113
P
Pairing other phones ................276
Pairing your phone for the first
time ............................................275
Parking brake ............................126
Parts
(see Motorcraft®
parts) .........................................246
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................286
Phone redial ..............................280
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................296
Power distribution box
(see Fuses) ...............................164
Power mirrors .............................75
Powerpoint ................................106
Power steering ..........................136
fluid, checking and adding ....184
fluid, refill capacity ................244
fluid, specifications .................244
Power Windows ...........................74
Privacy information ..................272
Putting a call on/off hold .........278
318Index
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