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When you select: You can:
Select SourceSYNC USB:
Press OK to access music plugged
into your USB port. You can also plug in
devices to charge them (if supported by your
device). Once connected, the system indexes
any readable media files. (The time required to
complete this depends on the size of the media
content being indexed.) If Autoplay is on, you
can access media files randomly as they are
indexed. If turned off, indexed media is not
available until the indexing process is complete.
SYNC is capable of indexing thousands of
average size media and notifies you if the
maximum indexing file size is reached.
Bluetooth Audio: This is a phone-dependent
feature which allows you to stream music
playing on your Bluetooth-enabled phone.
If supported by your device, you can press
SEEK to play the previous or next track.
SYNC Line In:Press OK to select and play
music from your portable music player over
the vehicle’s speakers.
Note:If you have already connected a device
to the USB port, you cannot access the line in
feature. Some digital media players require
both USB and line in ports to stream data and
music separately.
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When you select: You can:
Media SettingsChoose to shuffle or repeat your music and
select your Autoplay settings. Once these
selections are turned on, they remain on until
turned off. Press SEEK to play the previous
or next track.
Note:Some digital media players require
both USB and line in ports to stream data and
music separately. Press OK to select and then
scroll to choose from:
Shuffle: Press OK to shuffle available media
files in the current playlist.Note:To shuffle
all media tracks, you must select Play All in
the Play Menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Press OK to listen to music which
has already been randomly indexed during
the indexing process.
Mobile AppsInteract with SYNC®-capable mobile
applications on your smart phone.
SeeSYNC® AppLink™earlier in this
chapter for more information.
System SettingsAccess Bluetooth Device menu listings
(add, connect, set as primary, on/off, delete)
as well as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Note:See System Settings for more
information.
Exit Media MenuPress OK to exit the media menu.
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When you select: You can:
Explore USBExplore all supported digital media on your
media device connected to the USB port. You
can only view media content which is
compatible with SYNC; other files saved are
not visible.
Press OK to select. Then scroll to explore
indexed media on your flash drive.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile
a playlist for you.
Press OK to select. The system creates a
new list of similar songs and begins playing.
The metadata tags must be populated for this
feature to include each track.
Note:With certain playing devices, if your
metadata tags are not populated, the tracks
won’t be available in voice recognition, play
menu or similar music. However, if you place
these tracks onto your playing device in “Mass
Storage Device Mode”, they are available in
voice recognition, play menu browsing and
similar music. Unknowns are placed into any
unpopulated metadata tag.
ReturnExit the current menu.
System Settings
System settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect and delete a
device as turn the Bluetooth feature on and off.
Your Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
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Bluetooth Devices Menu Options
This menu allows you to add, connect and delete devices as well as turn
Bluetooth on and off.
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Bluetooth Devices appears.
4. Press OK and then scroll to select from:
When you select: You can:
Add Bluetooth
Device
*Allows you to pair additional devices to the
system.
1. Press OK to select and press OK again
when Find SYNC appears in the display.
2. Follow the directions in your phone’s user
guide to put your phone into discovery mode.
A six-digit PIN appears in the display.
3. When prompted on your phone’s six-digit
display, enter the PIN.
Connect Bluetooth
DeviceConnect a previously paired
Bluetooth-enabled phone.
1. Press OK to select and view a list of
devices.
2. Scroll until the desired device is chosen
and press OK to connect the device.
Set Bluetooth On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and
Off. When the desired selection is chosen,
press OK. Turning Bluetooth off disconnects
all Bluetooth devices and deactivates
Bluetooth features.
Delete DeviceDelete a paired media device.
Press OK and scroll to select the device.
Press OK to confirm.
Delete All DevicesDelete all previously paired devices.
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature
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Phone Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
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USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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Joining two calls
(multiparty/conference call) ....278
Jump-starting your vehicle ......151
K
Keys .............................................56
positions of the ignition .........109
L
Lamps ........................................191
autolamp system .....................198
bulb replacement
specifications chart ................200
daytime running light .............191
fog lamps .....................71–72, 191
headlamps .........................70, 191
headlamps, flash to pass ..........70
high beams ..............................191
interior lamps ...................73, 198
replacing bulbs .......191, 195, 198
LATCH anchors ...........................26
Liftgate ........................................59
Lights, warning and
indicator ......................................79
Loading instructions .................142
Load limits .................................137
Locks
childproof ..................................32
Lubricant specifications ...........244
Lug nuts ....................................242
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................299Mirrors ...................................75–76
fold away ...................................75
side view mirrors (power) .......75
Motorcraft® parts .............201, 246
O
Octane rating ............................113
P
Pairing other phones ................276
Pairing your phone for the first
time ............................................275
Parking brake ............................126
Parts
(see Motorcraft®
parts) .........................................246
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................286
Phone redial ..............................280
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................296
Power distribution box
(see Fuses) ...............................164
Power mirrors .............................75
Powerpoint ................................106
Power steering ..........................136
fluid, checking and adding ....184
fluid, refill capacity ................244
fluid, specifications .................244
Power Windows ...........................74
Privacy information ..................272
Putting a call on/off hold .........278
318Index
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