Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Front-wheel drive (FWD) vehicles can be towed from the front if proper
wheel lift equipment is used to raise the front wheels off the ground. The
rear wheels can be left on the ground when towed in this fashion.
FWD vehicles can also be towed from the rear using wheel lift
equipment; however, the front wheels must be placed on a dolly to
prevent damage to the transmission.
All-wheel drive (AWD) vehicles must be towed with a wheel lift and
dollies or flatbed equipment, with all the wheels off the ground, to
prevent damage to the transmission, AWD system or vehicle.
TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
In the event your vehicle becomes disabled (without access to wheel
dollies, car-hauling trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground, regardless of the
powertrain/transmission configuration) under the following conditions:
•The vehicle is facing forward so that it is towed in a forward direction.
•The transmission is placed in N (Neutral). Refer toAutomatic
transmissionin theTransmissionchapter if you cannot move the
transmission into N (Neutral).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Vehicles Equipped with a 2.0L Engine
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind a
motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
Do not tow your vehicle with any wheels on the ground, as vehicle or
transmission damage may occur. It is recommended to tow your vehicle
with all four (4) wheels off the ground such as when using a car-hauling
trailer. Otherwise, no recreational towing is permitted.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingearlier in this section.
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Vehicles Not Equipped with a 2.0L Engine
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlchapter.
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a motor home or a
truck). These guidelines are designed to prevent damage to your vehicle
after it is hooked-up to the RV or tow dolly.
Front-wheel drive (FWD) vehicles can be towed with all four wheels on
the ground or with the front wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the instructions specified by the
equipment provider. If you are towing with all four wheels on the ground,
refer to the towing instructions found at the end of this section.
All-wheel drive (AWD) vehicles can be towed with all four wheels on the
ground or with all four wheels off the ground using a vehicle transport
trailer. Do not tow your AWD vehicle with the front wheels off the
ground (by using a tow dolly) and the rear wheels on the ground; this
will cause damage to your AWD system. If you are using a vehicle
transport trailer, follow the instruction specified by the equipment
provider. If you are towing with all four wheels on the ground, refer to
the towing instructions found at the end of this section.
If you tow your vehicle with all four wheels on the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission in N (Neutral).
•Do not exceed 65 mph (105 km/h).
•Start the engine and allow it to run for five minutes at the beginning
of each day and every six hours thereafter. With the engine running
and your foot on the brake, shift into D (Drive) and then into R
(Reverse) before shifting back into N (Neutral).
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BREAKING-IN
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating.
ECONOMICAL DRIVING
Fuel economy is affected by several things such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel
economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
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•Drive a heavily loaded vehicle or tow a trailer.
•Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for
every 400 lb [180 kg] of weight carried).
•Add particular accessories to your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski racks).
•Drive with the wheels out of alignment.
DRIVING THROUGH WATER
WARNING:Drive through water in an emergency only, and not
as part of normal driving.
WARNING:Engine damage can occur if water enters the air
filter.
Note:Driving through deep water may allow water into the transmission
or air intake and can cause internal vehicle damage or cause it to stall.
Note:Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
If driving through deep or standing water is unavoidable, proceed very
slowly. Never drive through water that is higher than the bottom of the
wheel rims (for cars) or the bottom
of the hubs (for trucks).
When driving through water,
traction or brake capability may be
limited. Also, water may enter your
engine’s air intake and severely
damage your engine or your vehicle
may stall.
Wet brakes do not stop the vehicle
as quickly as dry brakes.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorist.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Vehicles equipped with MyTouch
•Press and hold the flasher control and all front and rear direction
signals will flash.
•Press and hold the flasher control again to turn them off.
Note:With extended use, the flasher may run down your battery.
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Severe climates
If you drive in extremely cold climates:
Note:It may be necessary to have a Ford authorized dealer increase the
coolant concentration above 50%.
Note:A coolant concentration of 60% will provide improved freeze point
protection. Increased engine coolant concentrations above 60% will
decrease the overheat protection characteristics of the engine coolant
and may cause engine damage.
If you drive in extremely hot climates:
Note:It may be necessary to have a Ford authorized dealer decrease the
coolant concentration to 40%.
Note:A coolant concentration of 40% will provide improved overheat
protection. Decreased engine coolant concentrations below 40% will
decrease the corrosion/freeze protection characteristics of the engine
coolant and may cause engine damage.
Vehicles driven year-round in non-extreme climates should use prediluted
engine coolant for optimum cooling system and engine protection.
Engine fluid temperature management (EcoBoost™ engine only)
WARNING:To reduce the risk of collision and injury, be
prepared that the vehicle speed may reduce and the vehicle may
not be able to accelerate with full power until the fluid temperatures
reduce.
Your vehicle has been designed to pull a trailer, but because of the added
load, the vehicle’s engine may temporarily reach higher temperatures
during severe operating conditions such as ascending a long or steep
grade while pulling a trailer in hot ambient temperatures.
At this time, you may notice your engine coolant temperature gauge
needle move toward the H and the POWER REDUCED TO LOWER
TEMP message may appear on the message center.
You may notice a reduction in the vehicle’s speed caused by reduced
engine power. Your vehicle has been designed to enter this mode if
certain high temperature/high load conditions take place in order to
manage the engine’s fluid temperatures. The amount of speed reduction
will depend on the vehicle loading, towing, grade, ambient temperature,
and other factors. If this occurs, there is no need to pull off the road.
The vehicle can continue to be driven while this message is active.
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GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has many quality products
available to clean your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products or products of equivalent
quality:
MotorcraftBug and Tar Remover (ZC-42)
MotorcraftCustom Bright Metal Cleaner (ZC-15)
MotorcraftDetail Wash (ZC-3-A)
MotorcraftDusting Cloth (ZC-24)
MotorcraftEngine Shampoo and Degreaser (U.S. only) (ZC-20)
MotorcraftEngine Shampoo (Canada only) (CXC-66-A)
MotorcraftMulti-Purpose Cleaner (Canada only) (CXC-101)
MotorcraftPremium Glass Cleaner (Canada only) (CXC-100)
MotorcraftPremium Quality Windshield Washer Fluid (Canada only)
[CXC-37-(A, B, D or F)]
MotorcraftPremium Windshield Washer Concentrate (U.S. only)
(ZC-32-A)
MotorcraftProfessional Strength Carpet & Upholstery Cleaner (ZC-54)
MotorcraftSpot and Stain Remover (U.S. only) (ZC-14)
MotorcraftUltra-Clear Spray Glass Cleaner (ZC-23)
MotorcraftVinyl Cleaner (Canada only) (CXC-93)
MotorcraftWheel and Tire Cleaner (ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as MotorcraftDetail Wash.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
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