2013 FORD SUPER DUTY battery

Phone Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
SYNC®453
2013 F-250/350/450/550(f23)
Owners Guide gf, 1st Printing
USA(fus)

USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
454SYNC®
2013 F-250/350/450/550(f23)
Owners Guide gf, 1st Printing
USA(fus)

Setting 911 Assist On
Press the Information button > Apps > 911 Assist, then select
On.
You can also access 911 Assist by:
•Pressing the Settings icon > Settings > Phone > 911 Assist, or
•Pressing the Settings icon > Help > 911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the occupant(s)
in your vehicle is able to talk with the operator. Be prepared to provide
your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
506MyFord Touch® (If Equipped)
2013 F-250/350/450/550(f23)
Owners Guide gf, 1st Printing
USA(fus)

911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
MyFord Touch® (If Equipped)507
2013 F-250/350/450/550(f23)
Owners Guide gf, 1st Printing
USA(fus)

SETTINGS
Under this menu, you can set your clock, access and adjust the display,
sound and vehicle settings as well as access settings for specific modes
or the help feature.
Clock
Note:You cannot manually set the date. Your vehicle’s GPS does this for
you.
Note:If the battery has been disconnected, your vehicle needs to
acquire a GPS signal to update the clock. Once your vehicle acquires the
signal, it may take a few minutes for the update to display the correct
time.
1. Press theSettingsicon >Clock.
2. Press + and to adjust the time.
From this screen, you can also make other adjustments, such as 12– or
24–hour mode, activate GPS time synchronization and have the system
automatically update for daylight savings time and new time zones.
You can also turn the outside air temperature display on and off. It
appears at the top center of the touchscreen, next to the time and date.
The system automatically saves any updates you make to the settings.
Display
You can adjust the touchscreen display through the touchscreen or by
pressing the voice button on your steering wheel controls and when
prompted, say, “Display settings”.
Press theSettingsicon >Display,then select from the following:
Brightnessallows you to make the screen display brighter or dimmer.
Modeallows you to set the screen to a certain brightness or have the
system automatically change based on the outside light level.
•If you select AUTO or NIGHT, you have the options of turning the
display’s Auto Dim feature on or off and changing the Auto Dim
Manual Offset feature.
Edit Wallpaper
•You can have your touchscreen display the default photo or upload
your own.
MyFord Touch® (If Equipped)509
2013 F-250/350/450/550(f23)
Owners Guide gf, 1st Printing
USA(fus)

911 Assist™ ......................432, 505
A
ABS (see Brakes) .....................220
Accessing and using your USB
port ............................................483
Accessing call history/phone
book during active call .............422
Accessing your calendar ..........504
Accessing your media menu
features ......................................445
Accessing your phone menu
features ......................................423
Accessory delay ..........................90
Active call menu options .........422
Adding (pairing) a phone ........491
Advanced menu options ...430, 450
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................430
Airbag supplemental restraint
system ..........................................48
and child safety seats ..............49
description ................................48
disposal ......................................59
driver airbag ..............................48
passenger airbag .......................48
passenger deactivation
switch ........................................51
side airbag ...........................48, 55
Air cleaner filter ...............317, 388
Air conditioning ........................145
manual heating and air
conditioning system ...............145
Air filter .............................317, 388All Wheel Drive (AWD),
driving off road .........................207
Ambient mood/lighting .............511
Ambulance packages ..................15
AM/FM .......................................470
Antifreeze
(see Engine coolant) ................301
Anti-lock brake system
(see Brakes) ..............................220
Anti-theft system ..................75, 77
arming the system ..............75, 77
disarming a triggered system ..77
AppLink™ .................................440
Audio system
Single CD ................135–136, 139
Audio system
(see Radio) ................135–136, 139
Automatic transmission ............199
driving an automatic
overdrive .................................197
fluid, adding ............................306
fluid, checking ........................306
fluid, refill capacities ..............384
fluid, specification ..................384
Selectshift (SST) ....................202
Auxiliary Input Jack .................480
Auxiliary input jack (Line in) ..140
Auxiliary powerpoint ................177
A/V inputs ..........................142, 488
Axle
refill capacities ........................384
B
Battery .......................................312
acid, treating emergencies .....312
jumping a disabled battery ....274
Index555
2013 F-250/350/450/550(f23)
Owners Guide gf, 1st Printing
USA(fus)