
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
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Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to remind you automatically to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Items noted during vehicle inspections by your authorized dealer that
still need servicing.
Making a Report
If you want to run a report by using the touchscreen, touch the
Informationbutton >Apps>Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
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Phone Settings
Press theSettingsicon >Settings>Phone,then select from the
following:
Phone
Bluetooth DevicesConnect, disconnect, add or delete a device,
as well as save it as a favorite.
BluetoothTurn Bluetooth on and off.
Do Not DisturbHave all calls go directly to your voice mail
and not ring inside your vehicle. With this
feature turned on, text message notifications
are also suppressed and do not ring inside
your vehicle.
911 AssistTurn on or turn off the 911 Assist feature.
See911 Assistin theSYNC applications
and servicessection.
Phone RingerSelect the type of notification for phone calls
- ring tone, beep, text to speech, or have it be
silent.
Text Message
NotificationSelect the type of notification for text
messages - alert tone, beep, text to speech, or
have it be silent.
Internet Data
ConnectionIf compatible with your phone, you can adjust
your internet data connection. Select to make
your connection profile with the personal area
network or to turn off your connection. You
can also choose to adjust your settings or
have the system always connect, never
connect when roaming or query on connect.
Press?for more information.
Manage PhonebookAccess features, such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Roaming WarningHave the system alert you when in Roaming
mode.
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Help
Press theSettingsicon >Help,then select from the following:
Help
Where Am I?View your vehicle’s current location, if your
vehicle is equipped with navigation. If your
vehicle is not equipped with navigation,
nothing displays.
System InformationTouchscreen system serial number.
Your vehicle identification number (VIN).
Touchscreen system software version.
Navigation system version.
Map database version.
Sirius satellite radio electronic serial number
(ESN).
Gracenote® Database Information and Library
version.
Software LicensesView the licenses for any software and
applications installed on your system.
Driving RestrictionsCertain features are not accessible when your
vehicle is moving.
911 AssistTurn on and turn off the 911 Assist feature.
See911 Assistin theSYNC applications
and servicessection.
In Case of Emergency (ICE) Speed Dial
allows you to save up to two numbers as ICE
contacts for quick access if there is an
emergency. SelectEditto access your
phonebook and then select the desired
contacts. The numbers then appear as options
on this screen for the ICE 1 and ICE 2
buttons. The ICE contacts you select appear
at the end of the 911 Assist call process.
Voice Command ListView categorized lists of voice commands.
To access Help using the voice commands, press the voice button, then,
after the tone, say “Help”. The system provides allowable voice
commands for the current mode.
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1. Enter the necessary information into the highlighted text fields (in
any order). For address destination entry,Go!appears once all the
necessary information has been entered. PressingGo!makes the
address location appear on the map. If you choosePrevious
Destination,the last 20 destinations you have selected appear.
2. SelectSet as Destto make this your destination. You can also
choose to set this as a waypoint (have the system route to this point
on the way to your current destination) or save it as a favorite. The
system considers anyAvoid Areasselections in its route calculation.
3. Choose from up to three different types of routes, and then select
Start Route.
•Fastest Route:Uses the fastest moving roads possible.
•Shortest Route:Uses the shortest distance possible.
•Eco Route:Uses the most fuel-efficient route.
You can cancel the route or have the system demo the route for you.
SelectRoute Prefsto set route preferences like avoiding freeways,
tollroads, ferries and car trains as well as to use or not use
high-occupancy vehicle lanes. (High-occupancy vehicle lanes also known
as carpool or diamond lanes. People who ride in buses, vanpools or
carpools use these lanes.)
Note:If your vehicle is on a recognized road and you do not press the
Start Routebutton, the system defaults to theFastest Routeoption
and begins guidance.
During route guidance, you can press the talking bubble icon that
appears in the upper right navigation corner (green bar) if you want the
system to repeat a route guidance instruction. Instructions decrease with
each press.
Point of Interest (POI) Categories
Your system offers a variety if points of interest categories.
Main Categories
Food/Drink & Dining Automotive
Travel & Transportation Shopping
Financial Entertainment & Arts
Emergency Recreation & Sports
Community Government
Health & Medicine Domestic Services
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Within these main categories, there are subcategories which contain
more listings:
Subcategories
Restaurant
Golf
Parking
Home & Garden
Personal Care Services
Automobile Dealership
Govt. Office
Public Transit
Education
To expand these listings, press the + in front of the point of interest
listing.
The system also allows you to sort the points of interest alphabetically,
by distance or by cityseekr listings (if available).
cityseekr (If Available)
Note:cityseekr point of interest information is limited to approximately
154 cities (132 in the U.S., 13 in Canada and 9 in Mexico).
cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of
interest, the location and information
appear, such as address and phone
number. If cityseekr lists the point of
interest, more information is available, such as a brief description,
check-in and checkout times or restaurant hours.
PressMore Informationfor a longer review, a list of services and
facilities, the average room or meal price as well as the website link.
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This screen displays point of interest icons, such as:
Hotel
Coffeehouse
Food & Drink
Nightlife
Attraction
This icon appears when your selection exists in multiple
categories within the system.
When you are viewing more information for hotels, cityseekr also tells
you if the hotel has certain services and facilities using icons.
Hotel Services and Facilities
Restaurant24 Hr Room Service
Business CenterFitness Center
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Hotel Services and Facilities
Handicap FacilitiesInternet Access
LaundryPool
RefrigeratorWi-Fi
For restaurants, cityseekr can provide information, such as star rating,
average cost, review, handicap access, hours of operation, and website
address.
For hotels, cityseekr can provide information, such as star rating, price
category, review, check-in and check-out times, hotel service icons and
website address.
Setting Your Navigation Preferences
Select settings for the system to take into account when planning your
route.
Press the Settings icon >Settings>Navigation.
When you select: You can:
Map PreferencesTurn breadcrumbs on and off.
Have the system display your turn list top to
bottom or bottom to top.
Set the automatic parking points of interest
notification.
When parking points of interest notification is
on, the icons display on the map when you
get close to your destination. (This may not
be very useful in dense areas, and may clutter
the map when other points of interest
display.)
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