Peace of mind
•Keyless entry keypad•Wheel locks
•Remote start•Bumper mounted parking assist
system*
•Vehicle security systems•Car cover
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the amateur radio antennas in the
area of the driver’s side hood.
•Any non-Ford custom electrical or electronic accessories or
components that are added to the vehicle by the authorized dealer or
the owner, may adversely affect battery performance and durability,
and may also adversely affect the performance of other electrical
systems in the vehicle.
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Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
When using SYNC, do not:
•Operate playing devices if the power cords or cables are broken, split
or damaged. Carefully place cords and cables where they cannot be
stepped on or interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•
Leave playing devices in the vehicle during extreme conditions as it could
cause them damage. See your device’s user guide for further information.
•Attempt to service or repair the system. See your authorized dealer.
Speed-restricted Features
Some features of this system may be too difficult to use while the vehicle
is in motion so they are restricted from being modified unless the vehicle
is not moving. Some examples of these are listed below:
•Screens that are too crowded with information, such as Point of
Interest (POI) reviews and ratings, SIRIUSTravel Link™ sports
scores, movie times, ski conditions, etc.
•Any action that requires using a keyboard, such as entering a
navigation destination or editing information.
•All lists are limited so the user can view fewer entries (e.g., phone
contacts, recent phone call entries).
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Listed below are more specific features that can only be modified while
the vehicle is not moving:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings
Editing the list of wireless networks
Videos, Photos and
GraphicsPlaying video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
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When you select: You can:
Options Sound Settingsallows you to adjust Bass,
Midrange, Treble, Balance and Fade, THX Deep
Note Demo (if equipped), DSP (if equipped),
Occupancy Mode (if equipped), and Speed
Compensated Volume.
Set Category for Seek/Scanallows you to
select the desired category (Rock, Country, etc.)
and then use Seek or Scan to initiate a search
for those channels.
Parental Lockoutallows you to lock and
unlock channels, change or reset your PIN or
unlock all channels. To use this feature, you
need your initial PIN which is 1234.
Artist/Title/Team Alertsallows you to select
Artists, Titles and Teams that you would like the
system to alert you to when they are playing on
other channels. Press Edit Alerts to delete or
turn off alerts. You can also set all alerts to on
or off. When an alert appears on the screen, you
can choose to Tune to the channel, to Cancel
the alert or to Disable Alerts. If you are listening
to a sporting event, you can save your favorite
teams so that the system can alert you when
they are playing on a satellite radio channel.
Note:SIRIUS does not support the Alert feature
on all channels. Ford Motor Company shall not
be responsible for Alert feature variation.
Electronic Serial Number (ESN)is required
when communicating with SIRIUS about your
account.
Direct TuneEnter the desired satellite channel number using
the on-screen keypad.
BrowseView a list of all available stations. Scroll and
select the desired station.
You can also lock or skip unwanted channels or
view the song and artist on other stations.
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Potential Satellite Radio Reception Issues
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and the audio system
may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS Troubleshooting Tips
Radio Display Condition Possible Action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.None. This message
should disappear
shortly.
Sat Fault/SIRIUS
system failure.Internal module or
system failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel. Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel. Subscription not
available for this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating. Update of channel
programming in
progress.None. The process
may take up to three
minutes.
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Note:Photographs with extremely large dimensions (i.e., 2048 x 1536)
may not be compatible and appear as a blank (black) image on the display.
Your system allows you to upload and view up to 32 photos.
To access, press the Settings icon > Display > Edit Wallpaper, then
follow the system prompts to upload your photographs. Only the
photograph(s) which meets the following conditions display:
•Compatible file formats are as follows: .jpg, .gif, .png, .bmp.
•Each file must be 1.5 MB or less.
•Recommended dimensions: 800 x 384.
Sound
Press the Settings icon > Sound, then select from the following:
Sound Settings
Bass THX Deep Note Demo*
Midrange DSP*
Treble Occupancy Mode*
Set Balance and Fade Speed Compensated Volume
*If equipped.
Vehicle
Press the Settings icon > Vehicle, then select from the following:
•Active Park Assist
•Vehicle Health Report
•Door Keypad Code
•Rear View Camera
•Enable Valet Mode.
Active Park Assist (If Equipped)
When activated, your system displays directions for you regarding the
active park assist process.
For complete information on this system, seeActive park assistin the
Driving Aidschapter.
Vehicle Health Report (If Equipped)
Turn Automatic Reminders on and off and set the mileage interval at
which you would like to receive the reports. Press the ? for more
information on these selections.
When done making your selections, press Run Vehicle Health Report
Now if you want your report.
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Door Keypad Code (If Equipped)
To change the keypad code for your keyless entry keypad system:
1. Press the Settings icon > Vehicle > Door Keypad Code.
2. Enter your current factory code, then, when prompted, enter your
new code.
Rear View Camera (If Equipped)
This menu allows you to access settings for your rear view camera.
Press the Settings icon > Vehicle > Rear View Camera, then select from
the following settings:
•Rear Camera Delay
•Visual Park Aid Alert
•Guidelines.
Enable Valet Mode
Note:If you are locked out and need to reset the PIN, you can enter
3681 and the system unlocks.
Valet mode allows you to lock the system so that none of your
information on the system can be accessed until it is unlocked with the
correct PIN.
1. Press the Settings icon > Vehicle > Enable Valet Mode.
2. When prompted, enter a four-digit PIN.
After you press Continue, the system is locked until the correct PIN is
entered again.
Settings
Access and adjust system settings, voice features, as well as phone,
navigation and wireless settings. Some of these settings can also be
accessed with regard to their specific modes (i.e., phone and media).
System
Press the Settings icon > Settings > System, then select from the following:
System
LanguageSelect to have the touchscreen display in
English, Spanish or French.
DistanceSelect to display units in kilometers or miles.
TemperatureSelect to display units in Celsius or
Fahrenheit.
System Prompt
VolumeAdjust the volume of voice prompts from the
system.
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System
Touch Screen Button
BeepSelect to have the system beep to confirm
choices made through the touchscreen.
Touch Panel Button
BeepSelect to have the system beep to confirm
button choices made through the climate or
audio system.
Keyboard LayoutHave the touchscreen keyboard display in
QWERTY or ABC format.
Install ApplicationsInstall any downloaded applications or view
the current software licenses.
Master ResetSelect to restore factory defaults. This erases
all personal settings and personal data.
Voice Control
Press the Settings icon > Settings > Voice Control, then select from the
following:
Voice Control
Interaction ModeStandard interaction mode provides more
detailed interaction and guidance. Advanced
mode has less audible interaction and more
tone prompts.
Confirmation
PromptsHave the system ask you short questions if it
has not clearly heard or understood your
request.Note:Even with confirmation
prompts turned off, you may be asked to
confirm settings occasionally.
Media Candidate
ListsCandidate lists are possible results from your
voice commands. If these are turned off, the
system simply makes a best guess at your
request.
Phone Candidate
ListsCandidate lists are possible results from your
voice commands. If these are turned off, the
system simply makes a best guess at your
request.
Voice Control VolumeAllows you to adjust the voice volume level.
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