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MYKEY TROUBLESHOOTING
Condition Potential Causes
I cannot program a
key.•The key in the ignition does not have admin
privileges.
•The key in the ignition is the only admin key
(there always has to be at least one admin
key).
•The intelligent access key is not in the
backup slot (vehicles with push button start).
•SecuriLock passive anti-theft system is
disabled or in unlimited mode.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See theUsing MyKey with
Remote Start Systemschapter.
I cannot program the
optional settings.•The key in the ignition does not have admin
privileges.
•No keys are programmed to the vehicle. See
theCreating a MyKeychapter.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See theUsing MyKey with
Remote Start Systemchapter.
I cannot clear the
restricted keys.•Key in the ignition does not have admin
privileges.
•No restricted keys are programmed to the
vehicle. See theCreating a MyKeychapter.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See theUsing MyKey with
Remote Start Systemchapter.
I lost the only admin
key.•Purchase a new key from your authorized
dealer.
I lost a key.•Program spare keys as outlined under
SecuriLockin theSecuritychapter.
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Condition Potential Causes
I accidentally
programmed all keys
as restricted keys.•The vehicle has a remote start system that
is recognized as an admin key. See theUsing
MyKey with Remote Start Systemchapter to
reset all restricted keys using remote start.
No restricted key
functions with
intelligent access key
(push button start).•An admin key is present at engine start-up.
•No restricted keys are programmed to the
vehicle. See theCreating a MyKeychapter.
Restricted key
programmed total
includes one additional
key.•An unknown key has been programmed to
the vehicle as a restricted key.
•The vehicle is equipped with a remote start
system. See theUsing MyKey with Remote
Start Systemschapter.
Admin keys
programmed total
includes one additional
key.•An unknown key has been programmed to
the vehicle as an admin key.
•Vehicle is equipped with a remote start
system. See theUsing MyKey with remote
start systemschapter.
MyKey miles do not
accumulate.•The restricted key is not being used by the
intended user.
•The key system has been reset.
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LOCKING AND UNLOCKING
You can use the power door lock control or the remote control to lock
and unlock the vehicle.
Power Door Locks
The power door lock control is
located on the instrument panel
near the radio.
Press the control to lock or unlock
the doors. When the light on the
button is on it indicates that all
doors and the luggage compartment
are locked. When the light is off it
indicates one or more doors are unlocked.
Rear Door Unlocking and Opening
Pull the interior door release handle twice to unlock and open the rear
door. The first pull unlocks the door and the second pull will unlatch the
door.
Central Locking and Unlocking
To centrally lock or unlock all doors (from the driver’s side only) using
the key from the outside when they are closed:
•Turn the key counterclockwise to lock all doors. The turn signal lamps
will flash twice.
•Turn the key clockwise once to unlock the driver’s door or twice to
unlock all doors. The turn signal lamps will flash once.
If the central locking function fails to
operate, the doors can be individually locked
using the key in the position shown.
On the driver’s side, turn the key clockwise
to lock. On the passenger’s side, turn the key
counterclockwise to lock.
Remote Control
The remote control can be used anytime the vehicle is not running.
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Activating Intelligent Access (If Equipped)
The intelligent access key must be within 3 feet (1 meter) of the vehicle.
At the Front Doors
Pull a front exterior door handle. The door will unlock and can be
opened.
Press and hold the door handle lock
sensor to lock the vehicle.
At the Luggage Compartment
Press the exterior release button
above the license plate.
Smart Unlocks for Integrated Keyhead Transmitter
This feature helps to prevent you from locking yourself out of the vehicle
if your key is still in the ignition.
When you open one of the front doors and lock the vehicle with the
power door lock control, all the doors will lock then unlock if your key is
still in the ignition.
The vehicle can still be locked by pressing the lock button on the
transmitter even if the doors are not closed.
If both front doors are closed, the vehicle can be locked by any method,
regardless of whether the key is in the ignition or not.
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Smart Unlocks for Intelligent Access Keys (If Equipped)
This feature helps to prevent you from unintentionally locking your
intelligent access key inside your vehicle’s passenger compartment or
rear cargo area.
When you lock your vehicle using the power door lock control (with the
door open, vehicle in park and ignition off), after you close the door the
vehicle will search for an intelligent access key in the passenger
compartment. If an intelligent access key is found inside the vehicle, all
of the doors will immediately unlock and the horn will chirp, indicating
that the intelligent access key is inside.
In order to override the smart unlock feature and intentionally lock the
intelligent access key inside the vehicle, you can lock your vehicle after
all doors are closed by pressing the lock button on another intelligent
access key or touching the locking area on the handle with another
intelligent access key in your hand.
When you open one of the front doors and lock the vehicle using the
power door lock control, all doors will lock then unlock if:
•the ignition is on, or
•the ignition is off and the vehicle is not inP.
Autolock and Unlock (If Equipped)
The autolock feature will lock all the doors when:
•all doors are closed,
•the ignition is on,
•you shift into any gear putting the vehicle in motion, and
•the vehicle attains a speed greater than 4 mph (7 km/h).
When autounlock is enabled, all doors will unlock when the driver door is
opened.
Enabling or Disabling Autolock and Autounlock
Note:Your authorized dealer can perform this procedure, or you can do
the procedure yourself.
To enable or disable these features, do the following:
Note:You will have 30 seconds to complete the procedure.
1. Switch the ignition on.
2. Press the power door lock button three times.
3. Switch the ignition off.
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4. Press the power door lock button three times.
5. Switch the ignition on. The horn will chirp indicating the programming
mode has been entered.
Autolock:Once in programming mode, each subsequent short press
(less than 1 second) of the power door lock button will toggle autolock
between on and off.
Autounlock:Each subsequent long press (more than 2 seconds) of the
power door lock button will toggle autounlock between on and off.
Note:The autounlock feature can be enabled or disabled independently
of the autolock feature.
Illuminated Entry
The interior lamps and select exterior lamps illuminate when the remote
entry system is used to unlock the door(s).
The illuminated entry system will turn off the lights if:
•the ignition is on,
•the remote transmitter lock control is pressed, or
•after 25 seconds of illumination.
The lights will not turn off if:
•they have been turned on with the dimmer control, or
•any door is open.
Illuminated Exit
The interior lamps and select exterior lamps will illuminate when all
doors are closed, the ignition is turned off and the key is removed from
the ignition (integrated keyhead transmitter only).
The lamps will turn off if all the doors remain closed and:
•25 seconds elapse
•the key is inserted in the ignition (integrated keyhead transmitter
only)
•theSTART/STOPbutton is pressed (intelligent access key only).
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Battery Saver
If the courtesy lamps, dome lamps or headlamps are left on, the battery
saver will shut them off 10 minutes after the ignition has been turned
off.
Accessory Mode Battery Saver for Intelligent Access Keys
(If Equipped)
If you shut off the engine and leave the ignition in the on or accessory
mode, the ignition will shut off after 30 minutes.
TRUNK RELEASE
Press the button located on the
instrument panel to the left of the
steering wheel.
To open the trunk with the outside release button:
Press the release button located
above the license plate if your vehicle
is unlocked or if the intelligent access
transmitter is within 3 feet (1 meter)
of the trunk.
Note:If your vehicle is locked and you press the trunk button on the
remote control once, you will have 20 seconds to press the outside
release button.
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INTERIOR LUGGAGE COMPARTMENT RELEASE (4–DOOR ONLY)
WARNING:Keep vehicle doors and luggage compartment locked
and keep keys and remote transmitters out of a child’s reach.
Unsupervised children could lock themselves in the trunk and risk
injury. Children should be taught not to play in vehicles.
WARNING:Do not leave children, unreliable adults, or animals
unattended in the vehicle. On hot days, the temperature in the
trunk or vehicle interior can rise very quickly. Exposure of people or
animals to these high temperatures for even a short time can cause
death or serious heat-related injuries, including brain damage. Small
children are particularly at risk.
Your vehicle is equipped with a release handle that provides a means of
escape for children and adults if they become locked inside the luggage
compartment.
Adults should familiarize themselves with the operation and location of
the release handle.
The handle is located inside the
luggage compartment either on the
luggage compartment door (lid) or
near the tail lamps. It is composed
of a material that will glow for hours
in darkness following brief exposure
to ambient light.
Pull the handle and push up on the
luggage compartment door (lid) to
open from within the luggage
compartment.
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