ROADSIDE ASSISTANCE
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24-hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S. : Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
Roadside Emergencies223
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WARNING:Battery posts, terminals and related accessories
contain lead and lead compounds. Wash hands after handling.
Your vehicle is equipped with a Motorcraftmaintenance-free battery
which normally does not require additional water during its life of service.
Note:If your battery has a cover/shield, make sure it is reinstalled after
the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time.
To ensure proper operation of the battery management system (BMS), any
electrical devices that are added to the vehicle should not have their
ground connection made directly at the negative battery post. A connection
at the negative battery post can cause inaccurate measurements of the
battery condition and potential incorrect system operation.
Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability and may also affect the performance of other
electrical systems in the vehicle.
When a battery replacement is required, the battery should only be
replaced with a Ford recommended replacement battery that matches
the electrical requirements of the vehicle.
When the battery is disconnected or a new battery installed, the
automatic transmission must relearn its adaptive strategy. As a result of
this, the transmission may shift firmly when first driven. This operation is
considered normal and will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
Note:Always dispose of automotive batteries in a responsible manner.
Follow your local authorized standards for disposal. Call your local
authorized recycling center to find out more about recycling automotive
batteries.
256Maintenance
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MOTORCRAFT PART NUMBERS
Component 2.0L GDI engine / 2.0L GTDI
EcoBoost engine
Air filter element FA-1908
1
Oil filter FL-910- S2
Battery BXT-96R-500/BXT-96R-590
Spark plugs3
Cabin air filter FP70
Windshield wiper blade WW-2802 (driver side) / WW-2803
(passenger side)
1Failure to use the correct air filter element may result in severe engine
damage. The customer warranty may be void for any damage to the
engine if the correct air filter element is not used.
2Only use the specified replacement oil filter. The use of a non-specified
oil filter can result in engine damage.
3For spark plug replacement, see your authorized dealer. Refer to your
scheduled maintenance information for the appropriate intervals for
changing the spark plugs.
Note:Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraftor equivalent
replacement parts. The customer warranty may be void for any damage
to the engine if such spark plugs are not used.
Capacities and Specifications307
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911 Assist™ ......................351, 422
A
ABS (see Brakes) .....................187
Accessing and using your USB
port ............................................401
Accessing call history/phone
book during active call .............341
Accessing your calendar ..........421
Accessing your media menu
features ......................................364
Accessing your phone menu
features ......................................342
Accessory delay ..........................97
Active call menu options .........341
Active Park Assist .....................195
Adding (pairing) a phone ........409
Advanced menu options ...349, 370
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................349
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................56
driver airbag ..............................46
passenger airbag .......................46
side airbag ...........................46, 52
Air cleaner filter .......258–259, 307
Air conditioning ........................141
manual heating and air
conditioning system ...............141
Air filter .....................................259
Air filter, cabin ..........................149Ambient mood/lighting .......94, 427
Ambulance packages ..................15
AM/FM .......................................388
Antifreeze
(see Engine coolant) ................250
Anti-lock brake system
(see Brakes) ..............................187
Anti-theft system ........................79
arming the system ..............79, 81
disarming a triggered system ..81
AppLink™ .................................358
Audio system
Single CD ........125, 127, 130, 132
Audio system
(see Radio) ........125, 127, 130, 132
Automatic transmission
fluid, adding ............................254
fluid, checking ........................254
fluid, refill capacities ..............304
fluid, specification ..................304
Selectshift (SST) ....................181
Auxiliary Input Jack .................398
Auxiliary input jack (Line in) ..136
Auxiliary powerpoint ................161
A/V inputs ..........................138, 406
Axle
refill capacities ........................304
B
Battery .......................................255
acid, treating emergencies .....255
jumping a disabled battery ....225
maintenance-free ....................255
replacement, specifications ...307
servicing ..................................255
Booster seats ...............................22
468Index
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