
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED)
•Remove dust and loose dirt with a vacuum cleaner.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use MotorcraftVinyl Cleaner . Dry the area with
a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
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GENERAL INFORMATION
Ensure that you review your device’s user guide before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
When using SYNC, do not:
•Operate playing devices if the power cords or cables are broken, split
or damaged. Carefully place cords and cables where they cannot be
stepped on or interfere with the operation of pedals, seats,
compartments or safe driving abilities.
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Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
When using SYNC, do not:
•Operate playing devices if the power cords or cables are broken, split
or damaged. Carefully place cords and cables where they cannot be
stepped on or interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•
Leave playing devices in the vehicle during extreme conditions as it could
cause them damage. See your device’s user guide for further information.
•Attempt to service or repair the system. See your authorized dealer.
Speed-restricted Features
Some features of this system may be too difficult to use while the vehicle
is in motion so they are restricted from being modified unless the vehicle
is not moving. Some examples of these are listed below:
•Screens that are too crowded with information, such as Point of
Interest (POI) reviews and ratings, SIRIUSTravel Link™ sports
scores, movie times, ski conditions, etc.
•Any action that requires using a keyboard, such as entering a
navigation destination or editing information.
•All lists are limited so the user can view fewer entries (e.g., phone
contacts, recent phone call entries).
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911 Assist™ ......................351, 422
A
ABS (see Brakes) .....................187
Accessing and using your USB
port ............................................401
Accessing call history/phone
book during active call .............341
Accessing your calendar ..........421
Accessing your media menu
features ......................................364
Accessing your phone menu
features ......................................342
Accessory delay ..........................97
Active call menu options .........341
Active Park Assist .....................195
Adding (pairing) a phone ........409
Advanced menu options ...349, 370
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................349
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................56
driver airbag ..............................46
passenger airbag .......................46
side airbag ...........................46, 52
Air cleaner filter .......258–259, 307
Air conditioning ........................141
manual heating and air
conditioning system ...............141
Air filter .....................................259
Air filter, cabin ..........................149Ambient mood/lighting .......94, 427
Ambulance packages ..................15
AM/FM .......................................388
Antifreeze
(see Engine coolant) ................250
Anti-lock brake system
(see Brakes) ..............................187
Anti-theft system ........................79
arming the system ..............79, 81
disarming a triggered system ..81
AppLink™ .................................358
Audio system
Single CD ........125, 127, 130, 132
Audio system
(see Radio) ........125, 127, 130, 132
Automatic transmission
fluid, adding ............................254
fluid, checking ........................254
fluid, refill capacities ..............304
fluid, specification ..................304
Selectshift (SST) ....................181
Auxiliary Input Jack .................398
Auxiliary input jack (Line in) ..136
Auxiliary powerpoint ................161
A/V inputs ..........................138, 406
Axle
refill capacities ........................304
B
Battery .......................................255
acid, treating emergencies .....255
jumping a disabled battery ....225
maintenance-free ....................255
replacement, specifications ...307
servicing ..................................255
Booster seats ...............................22
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Brakes ........................................187
anti-lock ...................................187
anti-lock brake system (ABS)
warning light ...........................187
brake warning light ................187
fluid, checking and adding ....254
fluid, refill capacities ..............304
fluid, specifications .................304
lubricant specifications ..........304
parking ....................................188
shift interlock ..........................182
C
Capacities for refilling fluids ....304
CD ......................125, 127, 130, 132
CD player ..........................123, 400
CD voice commands .................401
Cell phone use ............................16
Changing a tire .........................297
Changing the air filter ..............259
Child safety restraints ................27
Child safety seats
attaching with tether straps ....29
automatic locking mode
(retractor) .................................36
LATCH .......................................27
Child safety seats -
booster seats ...............................22
Cleaning the touchscreen ........379
Cleaning your vehicle ...............268
engine compartment ..............270
instrument panel ....................272
interior .....................................272
plastic parts ............................269
washing ....................................268
waxing .....................................270
wheels ......................................274wiper blades ............................271
Climate control (see Air
conditioning or Heating) ..........141
Climate voice commands .........437
Clock ..................125, 127, 130, 426
Clutch
operation while driving ..........184
recommended shift speeds ....184
Console ......................................162
overhead ..................................162
Coolant ......................................250
checking and adding ..............250
refill capacities ........................304
specifications ..........................304
Customer Assistance ................223
Ford Extended Service
Plan ..................................312, 314
Getting assistance outside
the U.S. and Canada ..............232
Getting roadside assistance ...223
Getting the service you
need .........................................228
Ordering additional owner’s
literature .................................234
Utilizing the
Mediation/Arbitration
Program ...................................232
D
Defrost ...............................141, 143
rear window ............................148
Dipstick
automatic transmission
fluid ..........................................254
engine oil .................................249
Display settings .........................426
Doors
central unlocking ......................72
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Rear view camera
display ................................199, 428
Rear window defroster .....141, 143
Receiving a text
message .............................344, 412
Recommendations for
attaching safety restraints
for children ..................................24
Relays ................................236–237
Remote entry system
illuminated entry ......................76
locking/unlocking doors ...........73
opening the trunk .....................73
replacing the batteries .............60
Roadside assistance ..................223
Route preferences ....................443
S
Safety Belt Maintenance ............42
Safety belts
(see Safety restraints) .........35, 38
Safety defects, reporting ..........235
Safety information ............333, 380
Safety restraints ..............35–36, 38
Belt-Minder.............................39
extension assembly ..................38
for adults .............................35–36
for children .........................19, 24
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints -
LATCH anchors ...........................27
Safety seats for children ......19, 24
Safety Compliance
Certification Label ....................309Satellite Radio ...................130, 395
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............320
SD card ......................138, 401, 439
Seat belts
(see Safety restraints) ...............35
Seats
child safety seats ................19, 24
heated ......................................158
SecuriLock passive anti-theft
system ..........................................79
Selecting your media source
(USB, Line in, BT audio) .........364
Sending new text messages .....411
Setting a destination ................439
Setting a destination
by voice .....................................439
Settings ......................................426
Setting the clock ......................125,
127, 130, 426
Side air curtain ...........................53
Side-curtain airbags system .......53
SIRIUSsatellite radio .....130, 395
SIRIUS satellite radio
voice commands .......................397
SIRIUS Travel Link ...................418
SIRIUS Travel Link voice
commands .................................420
Snowplowing ...............................15
SOS Post Crash Alert .................45
Spark plugs, specifications .......307
Special notice
ambulance conversions ............15
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