
Wireless & Internet
Your system has a Wi-Fi feature which creates a wireless network within
your vehicle, thereby allowing other devices (i.e., personal computers or
phones) in your vehicle to speak to each other, share files, play games,
etc. Using this Wi-Fi feature, everyone in your vehicle can also gain
access the internet if you have a USB mobile broadband connection
inside the vehicle, your phone supports PAN (personal area networking)
and if you are parked outside of a wireless hotspot.
Press the Settings icon > Settings > Wireless & Internet, then select from
the following:
Wireless & Internet
Wi-Fi Settings Wi-Fi Network (Client) ModeTurn the
wi-fi feature on and off in your vehicle. Make
sure it is turned on for connectivity purposes.
Choose a Wireless NetworkUse a
previously stored wireless network. You can
categorize by alphabetical listing, priority and
signal strength. You can also choose to search
for a network, connect to a network,
disconnect from a network, receive more
information, prioritize a network or delete a
network.
Gateway (Access Point) ModeMake SYNC
an access point for a phone or a computer by
turning this feature on. This forms the local
area network within the vehicle for things,
such as game playing, file transfer, internet
browsing, etc. Press ? for more information.
Gateway (Access Point) SettingsView and
change settings for using SYNC as the
internet gateway.
Gateway (Access Point) Device ListView
who has connected to your wi-fi connection
recently.
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Wireless & Internet
USB Mobile
BroadbandInstead of using wi-fi, your system can also
use a USB mobile broadband connection to
access the internet. (You must activate your
mobile broadband device on your PC prior to
connecting it to the system.) This screen
allows you to set up what is your typical area
for your USB mobile broadband connection.
(USB mobile broadband settings may not be
displayed if the device is already activated.)
You can select the following: Country, Carrier,
Phone Number, User Name and Password.
Bluetooth SettingsShows you what device is currently paired
with the system as well as giving you your
typical Bluetooth options to connect,
disconnect, set as favorite, delete and add
device. Bluetooth is a registered trademark of
the Bluetooth SIG.
Prioritize
Connection MethodsChoose your connection methods and change
them as needed. You can select to Change
Order and have the system either always
attempt to connect using a USB mobile
broadband or using wi-fi.
The Wi-Fi CERTIFIED Logo is a
certification mark of the Wi-Fi Alliance.
Wi-Fi
Your system has a Wi-Fi feature which creates a wireless network within
your vehicle, thereby allowing other devices (i.e. personal computers or
phones) in your vehicle to speak to each other, share files, play games,
etc. Using this Wi-Fi feature, everyone in your vehicle can also gain
access the internet if:
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•You have a USB mobile broadband connection inside the vehicle
•Your phone supports PAN (personal area networking)
•You are parked outside of a wireless hotspot
To access, press the Menu icon > Settings > Wireless and Internet >
Wi-Fi settings, then select from the following options:
•Wi-Fi Network (Client) Mode:Turn the wi-fi feature on and off in
your vehicle. Make sure it is turned on for connectivity purposes.
•Choose a Wireless Network:Use a previously stored wireless
network. You can categorize by alphabetical listing, priority and signal
strength. You can also choose to search for a network, connect to a
network, disconnect from a network, receive more information,
prioritize a network or delete a network.
•Gateway Access Point Mode:Make SYNC an access point for a
phone or a computer by turning this feature on. This forms the local
area network within the vehicle for things such as game playing, file
transfer, internet browsing, etc. Press ? for more information.
•Gateway (Access Point) Settings:View and change settings for
using SYNC as the internet gateway.
•Gateway Access Point Device List:View who has connected to
your Wi-Fi connection recently.
Press the ? button (if available) for additional information.
The Wi-Fi CERTIFIED Logo is a
certification mark of the Wi-Fi Alliance.
USB Mobile Broadband
Instead of using Wi-Fi, your system can also use a USB mobile broadband
connection to access the internet. (You must activate your mobile
broadband device on your PC prior to connecting it to the system.) This
screen allows you to set up what is your typical area for your USB
mobile broadband connection. (USB mobile broadband settings may not
be displayed if the device is already activated.) You can select the
following:
•Country
•Carrier
•Phone Number
•User Name
•Password
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cityseekr (If Available)
Note:cityseekr point of interest (POI) information is limited to
approximately 154 cities (132 in the U.S., 13 in Canada and 9 in Mexico).
cityseekr is a service which provides
additional information about certain POIs,
such as restaurants, hotels and
attractions.
When you have selected a POI, the location and information appear, such
as address and phone number. If the POI is listed with cityseekr, you also
see information, such as a brief description, check-in and check-out
times, when the restaurant is open, etc.
Press More Information for a longer review, a list of services and
facilities, the average room or meal price as well as the website link.
This screen displays the POI icon, such as:
Hotel
Coffeehouse
Food & Drink
Nightlife
Attraction
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STEERING WHEEL CONTROLS
Audio control features
Press the arrow buttons on the right
side of the steering wheel to scroll
through various menu selections in
the infotainment display. Press OK
to select or deselect your choice.
Hands-free control features
Press
to activate phone mode
or answer a phone call.
Press
to end call or exit phone
mode.
Pull
toward you and release to
use the voice command feature. You
will hear a tone and LISTENING will
appear in the radio display. Pull and
hold
to exit voice command.
+ (Volume):Press to increase the volume.
– (Volume):Press to decrease the volume.
(Seek):Press to select the previous/next radio station
preset, CD track or satellite radio channel preset (if equipped)
depending on which media mode you are in.
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To know if the front passenger sensing system is operating
properly, refer toCrash sensors and Airbag Indicatorlater in
this chapter.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Manual.
Determining if the system is operational
The system uses a warning indicator light in the instrument cluster or a
backup tone to indicate the condition of the system. Routine
maintenance of the airbag is not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light for front and side airbag
system) will either flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned on.
•An information message will appear in the message center.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com
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These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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