
To ensure proper operation of the battery management system (BMS),
any electrical devices that are added to the vehicle should not have their
ground connection made directly at the negative battery post. A
connection at the negative battery post can cause inaccurate
measurements of the battery condition and potential incorrect system
operation.
Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability and may also affect the performance of other
electrical systems in the vehicle.
When a battery replacement is required, the battery should only be
replaced with a Ford recommended replacement battery that matches
the electrical requirements of the vehicle.
Note:The clock and the preset radio stations must be reset once the
battery is reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
HIGH-VOLTAGE BATTERY
WARNING:This battery pack should only be serviced by an
authorized electric vehicle technician. Improper handling can
result in personal injury or death.
Your vehicle consists of various high-voltage components and wiring. All
of the high-voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange striped tape. Do not come in contact with these components.
No regular maintenance, other than regular charging is required.
The high-voltage battery system is a high-voltage, lightweight lithium-ion
battery system comprised of two individual packs. One pack is located in
the rear cargo area behind the second row seats, and the other is located
L
E
A
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RECYCLE
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underneath the vehicle. The high-voltage battery system uses an
advanced, active liquid heating and cooling system to regulate
high-voltage battery temperature and help maximize high-voltage battery
life.
Note:The lithium-ion, high-voltage battery will experience gradual
capacity loss with time and use, which is considered normal wear and
tear.
CHARGING THE HIGH-VOLTAGE BATTERY
WARNING:Do not use the 120 volt convenience cord with an
extension cord or adapter.
WARNING:In Canada, do not use the 120 volt convenience cord
in commercial garages.
WARNING:This equipment has arcing or sparking parts that
should not be exposed to flammable vapors. This equipment
should be located at least 18 inches (80 mm) above the floor.
Charging Equipment
Note:Your vehicle comes equipped with a standard 120 volt
convenience cord located in your trunk storage compartment underneath
the carpeted panel. This allows you to charge the battery in your own
garage using a standard 120 volt household outlet. Using the standard
120 volt convenience cord takes up to 18–20 hours to completely charge
from an empty battery.
Ford recommends upgrading to the
optional 240 volt charging station
for faster more efficient charging.
Use of a 240 volt charging station
will take approximately 3–4 hours to
fully charge a empty battery.
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Note:Your electrical source must meet certain requirements for the
high-voltage battery to charge. The AC outlet must be a three-prong
110-120 volt AC outlet that is properly grounded, 15–20 amps (or
greater), and in good condition. The line also must be dedicated, which
means that no other appliances should be connected to the same circuit.
If a dedicated circuit is not used, the circuit breaker could trip or open.
If a dedicated circuit is not available, contact a licensed professional
electrician for proper installation.
Note:The vehicle must be in (P) park to charge the high-voltage
battery.
Make sure that the 120 volt
convenience cord is completely
unwound before charging. Always
plug the cord into the AC outlet
before connecting the charging
coupler into the vehicle’s charge
port receptacle. The 120 volt
convenience cord inline control box
has three indicator lights that
represent the charging status;
power, charge and fault.
The charge port is located between the front left side door and front left
wheel well. There is an indentation located on the charge port door that
allows you to press to open and press to close the door.
Power (green light) — this indicator lights up when the cord is plugged
into the AC wall outlet.
Charge (green light) — Indicates status of charging:
•No light means the cord is not connected to the vehicle.
•Blinking light means that the charging is in process.
•Solid light means that the vehicle is connected but not charging.
Fault (red triangle light) — Lights up in case of a detected failure. No
charging is possible:
•Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
•Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
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Charge Port and Light Ring
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your battery while connected to a charge station or convenience cord.
The charge port light ring is divided into four quadrants that inform you
of the charge status.
There is a cord acknowledgement feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
You can use your keyfob to view the vehicles charge status at any time
by pressing the unlock button. The light ring will light up the
corresponding quadrant(s) so that the current state of the vehicles
charge can be determined. If the charge is below 25 percent the light
ring will not illuminate. Don’t forget to press the lock button on your
keyfob to re-lock the vehicle.
Different sequences of the light ring will represent the status of the
charge.
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Charging
Note:The vehicle must be in (P)
Park to charge.
To charge your high-voltage battery:
1. Put the vehicle in (P) park and
power down the vehicle.
2. Press the indentation located on
the charge port door and the door
will rotate open.
3. Plug the charging coupler into the vehicles charge port receptacle and
make sure the button “clicks” confirming that it is completely engaged.
4. Verify that the cord acknowledgement feature activates. This indicates
the beginning of a normal charge cycle.
5. If using a 240 volt charging station, follow the instructions on the
charge station to begin the charging process.
When charging, the light ring will display how far along the charge is:
•When the top right quadrant is pulsing the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is pulsing the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is pulsing the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is
pulsing the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is complete.
Note:The illuminated ring will shut off one minute after reaching a full
charge.
Note:If a vehicle charging system fault is detected at any point in a
charge cycle the entire light ring will flash continuously for one minute
and then shut off. If this happens unplug, and then re-plug the charging
coupler into the charge port receptacle. If the problem persists contact
your authorized dealer.
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Note:Do not pull the wall plug
from the wall while the vehicle is
charging. Doing so may damage the
outlet and the cord.
To disconnect the charging coupler:
1. Press the button on the charging
coupler.
2. While holding the button, remove
the charging coupler from the
vehicle’s charge port receptacle.
3. Close the charge port door by pressing the indentation on the charge
port door. Continue pressing the indentation while the door rotates
counter clockwise and closes.
Convenience Charging and MyFordMobile
The setting up of the charging convenience features is primarily done
with the MyFord Mobile smart phone application. Visit myfordmobile.com
for more complete information and to set up your MyFord Mobile
account.
Your electric vehicle also has some convenience features to improve your
charging experience:
•Value Charge:The vehicle schedules charging at the lowest available
utility rates. Contact your utility company to see what rates are
available.
•Charge Now:Fully charge your vehicle at the quickest rate. The
vehicle starts charging immediately after you connect the charging
coupler into the vehicle.
•My GO Time:Setting My GO times through the MyFord Mobile
application allows you to set charging schedules and cabin
preconditioning settings so your vehicle is ready to drive when you
are. By setting a My GO time the vehicles charge can be completed
before your next set drive time. A calendar view allows you to
program two My GO Times per day for each of the seven days of the
week. Remember, your vehicle must be plugged in for My GO time to
work.
•Cabin Preconditioning:Get the most miles out of every charge by
preconditioning your vehicle while it’s still plugged in and charging.
Use your smart phone to set the cabin temperature and departure
time before you leave so you use energy from your home wall outlet
instead of your battery to heat or cool your vehicle.
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HIGH-VOLTAGE SERVICE DISCONNECT
The high-voltage service disconnect shuts off power from the
high-voltage battery.
Disabling the High-Voltage Battery
Note:There are two disconnect circuits in your vehicle. Disconnecting
one circuit will automatically disable the high-voltage battery.
To disable the high-voltage battery and stop all high-voltage electric
activity in the vehicle you can access one or both of the two high-voltage
disconnect circuits. To do this, you must unplug one of the circuits from
the circuit ports connected to the battery.
The lower battery high-voltage disconnect circuit is located by the right
rear wheel, accessible from under the car.
The upper battery high-voltage disconnect circuit is located behind the
rear fold-down seats near the left side of the vehicle, and is more easily
accessible than the lower battery circuit. To access this circuit:
1. Fold down the left rear seat.
2. Locate the access door. Press the
button on the top of the access
door to remove the plastic cover.
3. A cut out area will be visible
which allows your hand access to
the circuit.
4. Press the tab on the top center of the circuit and rotate the handle
toward you. Press again to pull the hand down.
5. Pull the handle toward you and remove the circuit from the vehicle to
disable the high-voltage battery.
Reactivating the High-Voltage Battery
Note:If you have manually disconnected your high-voltage shutoff
circuits you will need to reconnect the circuits before they can be
reactivated. The vehicle will detect if the electrical system is safe and
reactivate automatically.
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COOLANT
Checking the coolant
When the Electric Powertrain Assembly (EPA) is cold, check the level of
the coolant in the reservoir at the intervals listed in thescheduled
maintenance information.
Note:Make sure that the level is between the MIN and MAX marks on
the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
MAX mark.
Note:If the coolant has not been checked at the recommended interval,
the coolant reservoir may become low or empty. If the level is at the MIN
mark, below the MIN mark, or empty, add prediluted coolant to the
reservoir. Refer toAdding coolantin this chapter.
Note:For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool 300-ROB75240E available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:It is very important to use prediluted coolant meeting the Ford
specification in order to avoid plugging the small coolant passageways.
Use of concentrated coolant and water may cause coolant passageway
plugging and void the warranty. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:Automotive fluids are not interchangeable; do not use
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding coolant
WARNING:Do not add coolant when the Electric Powertrain
Assembly (EPA) is hot. Steam and scalding liquids released from
a hot cooling system can burn you badly. Also, you can be burned if
you spill coolant on hot motor parts.
WARNING:Do not put coolant in the windshield washer fluid
container. If sprayed on the windshield, coolant could make it
difficult to see through the windshield.
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