
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., , brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
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Side Window Defogging or Defrosting
1. Select air distribution through the floor vent.
2. Select air distribution through the panel vent.
3. Select A/C.
4. Adjust the temperature control to maintain comfort.
5. Set the fan to the highest speed.
6. Direct the outer instrument panel vents toward the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
Improving Vehicle Drive Range
Your vehicle is equipped with a high voltage electric compressor and a
high voltage electric heater. You can increase your driving range by
minimizing the amount of energy expended to cool or heat the interior
during the drive.
•Press the brake pedal and power button while the vehicle is charging
to switch the climate control system on. This is beneficial because it
draws as much power as possible from the wall charge and not the
high voltage battery.
•Pre-condition the interior temperature during vehicle charging
reduces the battery energy use on the interior comfort and improves
range. SeeConvenience charging with MyFord mobilein the
Charging Your High Voltage Batterychapter.
•Hot and cold temperatures make your vehicle use more energy to
achieve and maintain a comfortable interior temperature. Park the
vehicle in the shade or in a parking structure when hot, and in a
garage when cold.
•Consider opening a window (or windows) to let fresh air circulate, if
weather conditions permit. Maximum energy savings can be achieved
by switching the climate system off. Do this only if conditions exist
for safe vehicle operation.
•Reduce fan speed.
•Set the AUTO temperature a couple degrees cooler than you normally
do on cold days and a couple degrees higher on hot days. Use the
heated seats on cold days to increase interior comfort.
•Switch the air conditioning system off in mild temperatures or low
humidity conditions.
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condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
These are examples of acceptable condensation:
•Presence of thin mist (no streaks, drip marks or droplets).
•Fine mist covers less than 50% of the lens.
These are examples of unacceptable moisture (usually caused by a lamp
water leak):
•Water puddle inside the lamp.
•Large water droplets, drip marks or streaks present on the interior of
the lens.
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized “D.O.T.” for North America to ensure
lamp performance, light brightness and pattern and safe visibility. The
correct bulbs will not damage the lamp assembly or void the lamp
assembly warranty and will provide quality bulb burn time.
Function Trade number
Headlamps high beam H1
* Headlamp low beam (HID) D8S
Parking lamp/turn signal lamp (front) W21W
* Side marker lamp (front) LED
Brake lamp 3157K
Tail lamp 3157K
Turn lamp 3757AK
Reverse lamp 921
* License plate lamp LED
* High-mount brake lamp LED
* To replace these lamps - see your authorized dealer.
To replace all instrument panel lights - see your authorized dealer
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5. Gently pull the lamp assembly away from the vehicle.
6. Remove bulbs by turning the bulb socket counterclockwise. Gently
pull the bulb straight out of the socket.
•Brake lamp (1)
•Reverse lamp (2)
•Tail lamp (3)
•Turn signal (4)
Install the new bulb in reverse order.
Replacing license plate lamp assembly
Your vehicle is equipped with an LED license plate lamp assembly. It is
designed to last the life of the vehicle. If replacement is required, it is
recommended that you see your authorized dealer.
Replacing high-mount brake lamp assembly
Your vehicle is equipped with an LED center high-mount stop lamp. It is
designed to last the life of the vehicle. If replacement is required, it is
recommended that you see your authorized dealer.
1
2
43
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Using speed control
The speed controls are located on the steering wheel. The following
buttons work with speed control:
CAN (cancel)/RES (resume):
Pull toward you to cancel or resume
a set speed.
SET+:Press to set a speed or
increase a set speed.
ON/OFF:Press to turn speed
control on or off.
SET–:Press to decrease a set
speed.
Setting speed control
To set speed control:
1. Press and release ON.
2. Accelerate to the desired speed.
3. Press and release SET+.
4. Take your foot off the accelerator pedal.
5. The indicator
light on the instrument cluster will turn on.
Note:
•Vehicle speed may vary momentarily when driving up and down a
steep hill.
•If the vehicle speed increases above the set speed on a downhill, you
may want to apply the brakes to reduce the speed.
•If the vehicle speed decreases more than 10 mph (16 km/h) below
your set speed on an uphill, your speed control will disengage.
CAN
RESON/OFF
SET+
SET-
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Disengaging speed control
Pull CAN toward you and release or tap the brake pedal. Disengaging the
speed control will not erase previous set speed.
Resuming a set speed
Pull RES toward you and release. This will automatically return the
vehicle to the previously set speed.
Increasing speed while using speed control
To set a higher speed:
•Press and hold SET+ until you get to the desired speed, then release.
You can also use SET+ to operate the tap-up function. Press and
release SET+ to increase the vehicle set speed in approximately
1 mph (2 km/h) increments.
•Use the accelerator pedal to get to the desired speed, then press and
release SET+.
Reducing speed while using speed control
To reduce a set speed:
•Press and hold SET– until you get to the desired speed, then release.
You can also us SET– to operate the tap-down function. Press and
release SET– to decrease the vehicle set speed in approximately
1 mph (2 km/h) increments.
•Press the brake pedal until the desired vehicle speed is reached, then
press and release SET+.
Turning off speed control
To turn off the speed control, press and release OFF or turn off the
ignition.
Note:When you turn off the speed control or the ignition, your speed
control set speed memory is erased.
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The remote start system will not work if:
•the vehicle is on
•the alarm system is triggered
•the feature has been disabled
•the hood is not closed
•two remote vehicle starts have already been attempted within the last
hour
•the vehicle is not in P (Park)
•the vehicle battery voltage is too low
•the powertrain malfunction/reduced power indicator was on the last
time the vehicle was driven.
Remote Starting the Vehicle
Note:Each button press must be done within three seconds of each
other. The vehicle will not remote start if this sequence is not followed
and the horn will not chirp.
The label on your transmitter
details the starting procedure. To
remote start the vehicle:
1. Press the lock button to lock all the doors.
2. Press the remote start button twice. The exterior lamps will flash
twice.
The horn will chirp if the system fails to start (unless quiet start is on).
Quiet start will run the blower fan at a slower speed to reduce noise. It
can be switched on or off. Refer to theMessage centerin the
Instrument Clusterchapter.
Note:If the vehicle has been remote started you must press the
START/STOP button on the instrument panel once while applying the
brake pedal before driving the vehicle.
The power windows will be inhibited during the remote start and the
radio will not turn on automatically.
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Restraint of pregnant women
WARNING:Always ride and drive with your seatback upright
and the safety belt properly fastened. The lap portion of the
safety belt should fit snug and be positioned low across the hips. The
shoulder portion of the safety belt should be positioned across the
chest. Pregnant women should also follow this practice. See figure
below.
Pregnant women should always
wear their safety belt. The lap belt
portion of a combination lap and
shoulder belt should be positioned
low across the hips below the belly
and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of
the shoulder and the center of the
chest.
Safety belt locking modes
All safety restraints in the vehicle are combination lap and shoulder
belts. The driver safety belt has the first locking mode and the front
outboard passenger and rear seat safety belts have both types of locking
modes described as follows:
Vehicle sensitive mode
This is the normal retractor mode, which allows free shoulder belt length
adjustment to your movements and locking in response to vehicle
movement. For example, if the driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of approximately 5 mph
(8 km/h) or more, the combination safety belts will lock to help reduce
forward movement of the driver and passengers.
In addition, the retractor is designed to lock if the webbing is pulled out
too quickly. If this occurs, let the belt retract slightly and pull webbing
out again in a slow and controlled manner.
Automatic locking mode
In this mode, the shoulder belt is automatically pre-locked. The belt will
still retract to remove any slack in the shoulder belt. The automatic
locking mode is not available on the driver safety belt.
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