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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift equipment,
the front wheels (drive wheels) must be placed on a dolly to prevent
damage to the transmission.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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Emergency Towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
IMPORTANT ELECTRIC VEHICLE AND HYBRID-ELECTRIC
VEHICLE CONSIDERATIONS
Guidance for Ford Motor Company Electric and Hybrid-Electric
Vehicles Equipped With High-Voltage Batteries (Vehicle
Owner/Operator/General Public)
In the event of damage or fire involving an electric vehicle (EV) or
hybrid-electric vehicle (HEV):
•Always assume the high-voltage battery and associated components
are energized and fully charged.
•Exposed electrical components, wires, and high-voltage batteries
present potential high-voltage shock hazards.
•Venting/off-gassing high-voltage battery vapors are potentially toxic
and flammable.
•Physical damage to the vehicle or high-voltage battery may result in
immediate or delayed release of toxic and/or flammable gases and fire.
Vehicle information and general safety practices:
•Know the make and model of your vehicle.
•Review the Owner’s Manual and become familiar with your vehicle’s
safety information and recommended safety practices.
•Do not attempt to repair damaged electric and hybrid-electric vehicles
yourself. Contact an authorized Ford Dealer or vehicle manufacturer
representative for service.
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers. The Lincoln
Maintenance Protection Plan is honored at authorized Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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push button start system .......256
Steering wheel
controls ....................................149
tilting .......................................141
Supported media file types ........77
Supported player, media
formats and metadata
information ..................................77
SYNCServices ...........................87
System settings .........................100
T
Temperature control
(see Climate control) .......109, 123
Temporary mobility kit .............293
Text messaging ...........................83
Tilt steering wheel ....................141
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....244
Tires ...........................228–229, 291
alignment ................................237
care ..........................................233
changing ..................................291
checking the pressure ............233
inflating ...................................230
label .........................................243
replacing ..................................235
rotating ....................................238
safety practices .......................237
sidewall information ...............238
snow tires and chains ............248
spare tire .................................291
Temporary mobility kit ..........293
terminology .............................229
tire grades ...............................229
treadwear ........................228, 233Touchscreen features
(climate) ....................................109
Towing .......................................254
recreational towing .................254
trailer towing ..........................254
wrecker ....................................306
Traffic preferences ...................116
Transmission
brake-shift interlock (BSI) ....265
fluid, checking and adding
(automatic) .............................340
fluid, refill capacities ..............343
lubricant specifications ..........343
Trunk .........................................151
remote release ........................164
Turn signal ................................133
U
USB port ................................40, 74
V
Vehicle health report ..................96
Vehicle Identification Number
(VIN) ..........................................344
Vehicle loading ..........................248
Voice recognition ........................54
W
Warning lights (see Lights) .......16
Washer fluid ..............................327
Water, Driving through .............277
Wi-Fi ..........................................106
Windows
power .......................................142
rear wiper/washer ...................140
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Windshield washer fluid and
wipers
checking and adding fluid .....327
operation .................................139replacing wiper blades ...327–328
Wrecker towing .........................306
386Index
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