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Brake System Message Action / Description
Brake Fluid Level LOW Indicates the brake fluid level is
low and the brake system should
be inspected immediately.
Check Brake System Displayed when the brake system
needs servicing. If the warning
stays on or continues to come on,
contact your authorized dealer as
soon as possible.
Park Brake Engaged Displayed when the parking brake
is set, the vehicle is in ready to
drive and the vehicle is driven
more than 3 mph (5 km/h). If the
warning stays on after the parking
brake is released, contact your
authorized dealer as soon as
possible.
Charging and Electrical System
MessageAction / Description
Elec system overvoltage Stop
safelyStop your vehicle as soon as it is
safetodosoandswitchoffthe
ignition. Contact your authorized
dealer.
Battery low Check handbook Displays to warn of a low 12–volt
battery condition. Turn off all
unneeded electrical accessories.
Contact your authorized dealer.
Low Battery Displays when the estimated range
is 10 mi (16 km) or 15 mi (24 km)
for MyKey. The vehicle needs to
be charged soon.
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Charging and Electrical System
MessageAction / Description
Low Battery Reduce climate use
for more rangeDisplays when the estimated range
is 10 mi (16 km) or 15 mi (24 km)
for MyKey and the climate system
is in use. Turn off unneeded
climate system operation to
increase vehicle range.
Depleted Battery Stop safely now Displays when the estimated range
is 0 mi (0 km). Stop the vehicle in
a safe place. The vehicle must be
charged.
Reduce Climate Use for More
RangeDisplays when high climate usage
may make it difficult to stay within
your energy budget.
Unplug Prior to Starting Vehicle Displays when attempting to start
the vehicle while plugged in.
Is Vehicle Plugged-in? Displays when confirmation is
needed that the vehicle is
unplugged before a start is
allowed. You must make sure the
vehicle is unplugged and respond
to the message prompt before
starting your vehicle.
Limited Performance Due to cold
batteryDisplays when vehicle performance
is affected by cold battery
temperatures.
Severely Limited Performance Due
to cold batteryDisplays when vehicle performance
is severely affected by cold battery
temperatures. Drive with caution.
Keep vehicle plugged in when not
in use to maintain proper battery
temperature.
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Keyless Vehicle / Immobilizer
MessageAction / Description
Starting System Fault This message is displayed when
there is a problem with your
vehicle’s starting system. See your
authorized dealer for service.
Steering malfunction Service now Contact your authorized dealer.
Steering malfunction Stop safely Stop the vehicle in a safe place.
Contact your authorized dealer.
Key Inside Vehicle Displays to remind you that the
key is in the luggage compartment.
Refer toPush button start system
in theDrivingchapter for more
information.
Key Not Inside Car Displays if the key is not detected
by the system. Refer toPush
button start systemin the
Drivingchapter for more
information.
No Key Detected Displays if the key is not detected
by the system. Refer toPush
button start systemin the
Drivingchapter for more
information.
Accessory Power Active Displayed when the vehicle is in
the accessory ignition state.
Press Brake to Start Displayed as a reminder to apply
the brake as needed when starting.
Place Key in Backup Slot Displayed as needed by the system
for proper function.
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Maintenance Message Action / Description
See Manual Indicates a powertrain or
high-voltage charge system fault
has been detected. If the indicator
stays on or continues to come on,
contact your authorized dealer as
soon as possible.
Service Tire Mobility Kit Displayed when the kit needs
service. See your authorized
dealer.
MyKeyMessage Action / Description
MyKey active Drive Safely Displays when MyKeyis active.
Speed Limited to xx MPH/km/h Displays when starting the vehicle
and MyKeyis in use and the
MyKey speed limit is on.
Near Vehicle Top Speed Displays when a MyKeyis in use
and the MyKey speed limit is on
and the vehicle speed is
approaching 80 mph (130 km/h).
Vehicle at Top Speed of MyKey
SettingDisplays when a MyKeyis in use
and the MyKey speed limit is on
and the vehicle reaches 80 mph
(130 km/h).
Check Speed Drive Safely Displayed when a MyKeyis in
use and the optional setting is on
and the vehicle exceeds a
preselected speed.
Buckle Up to Unmute Audio Displays when a MyKeyis in use
and Belt-Minderis activated.
MyKey Park aid cannot be
deactivatedDisplays when a MyKeyis in use
and park aid is activated.
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Troubleshooting
Radio Display Condition Action Required
ACQUIRING Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
SAT FAULT Internal module or
system failure
present.If this message does
not clear within a short
period of time, or with
an ignition key cycle,
your receiver may have
a fault. See your
authorized dealer for
service.
INVALID CHNL Channel no longer
available.This previously
available channel is no
longer available. Tune
to another channel. If
the channel was one of
your presets, you may
choose another channel
for that preset button.
UNSUBSCRIBED Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel or tune to
another channel.
NO TEXT Artist information not
available.Artist information not
available at this time on
this channel. The
system is working
properly.
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•Leave playing devices in the vehicle during extreme conditions as it
could cause them damage. See your device’s user guide for further
information.
•Attempt to service or repair the system. See your authorized dealer.
Speed-restricted Features
Some features of this system may be too difficult to use while the vehicle
is in motion so they’re restricted from being modified unless the vehicle
is not moving. Some examples of these are listed below:
•Screens that are too crowded with information, such as Point of
Interest (POI) reviews and ratings, SIRIUSTravel Link™ sports
scores, movie times, ski conditions, etc.
•Any action that requires using a keyboard, such as entering a
navigation destination or editing information
•All lists are limited so the user can view fewer entries (e.g. phone
contacts, recent phone call entries)
Listed below are more specific features that can only be modified while
the vehicle is not moving:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
Lists entries are limited for phone contacts
and recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi/Wireless Editing wireless settings
Editing the list of wireless networks
Videos/Photos/Graphics Playing video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
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Restricted Features
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding/Editing Address Book entries or Avoid
Areas
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remains in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist(if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
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When you select: You can:
Direct TuneEnter the desired satellite channel number
using the on-screen keypad.
BrowseView a list of all available stations. Scroll and
select the desired station.
You can also lock or skip unwanted channels
or view the song/artist on other stations.
Satellite Radio Voice Commands
If you are listening to SIRIUS satellite radio, press the voice
button on the steering wheel control. When prompted, say any
of the commands in the following chart.
If you are not listening to SIRIUS satellite radio, press the voice button
and, after the tone, say “Sirius”, then any of the commands in the
following chart.
“SIRIUS”
“<0–233>” “SAT 3”
“” “SAT 3 preset <#>”
“Preset <#>” “SAT preset <#>”
“SAT” “Sirius off”
“SAT 1” “Sirius on”
“SAT 1 preset <#>” “Sports game”
*
“SAT 2” “Tune”**
“SAT 2 preset <#>” “Help”
*If you have said, “Sports game”, see the following “Sports game” chart.
**If you have said, “Tune”, see the following “Tune” chart.
“SPORTS GAME”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Help”
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