Driving Hints 277
Economical driving....................................277
Floormats..........................................279
Roadside Emergencies 281
Getting roadside assistance..............................281
Hazard warning flashers................................282
Fuel cut-off switch....................................283
Jump-starting the vehicle...............................283
Customer Assistance 286
Reporting safety defects (U.S. only)........................293
Reporting safety defects (Canada only).....................293
Fuses 294
Changing a fuse......................................294
Fuse specification chart.................................295
Maintenance 303
General information...................................303
Opening and closing the hood............................304
Under hood overview..................................305
Engine oil dipstick....................................307
Engine oil check......................................307
Engine coolant check..................................308
Automatic transmission fluid check........................313
Brake fluid check.....................................317
Power steering fluid check..............................317
Fuel filter...........................................317
Washer fluid check....................................318
Battery.............................................318
Checking the wiper blades...............................320
Changing the wiper blades...............................320
Air filter(s)..........................................321
6Table of Contents
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)
SYMBOL GLOSSARY
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
Symbol Description Symbol Description Symbol Description
Safety alertSee Owner’s
ManualAnti-lock
braking
system
Avoid
smoking,
flames, or
sparksBatteryBattery acid
Brake fluid –
non
petroleum
baseBrake systemCabin air
filter
Check fuel
capChild Safety
Door Lock
and UnlockChild seat
lower anchor
Child seat
tether anchorCruise
controlDo not open
when hot
Engine air
filterEngine
coolantEngine
coolant
temperature
Engine
oilExplosive
gasFan warning
Fasten safety
beltFront airbagFront fog
lamps
10Introduction
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)
WARNING:Driving a vehicle with the brake system warning light
on is dangerous. A significant decrease in braking performance may
occur. It will take you longer to stop the vehicle. Have the vehicle checked
by your authorized dealer as soon as possible. Driving extended distances
with the parking brake engaged can cause brake failure and the risk of
personal injury.
Charging system (RTT)
Illuminates when the battery is not charging properly. If it stays
on while the engine is running, there may be a malfunction with
the charging system. Contact your authorized dealer as soon as
possible. This indicates a problem with the electrical system or a related
component.
Door ajar (RTT)
Displays when the ignition is on and any door is not completely
closed.
Engine oil pressure (RTT)
Illuminates when the oil pressure falls below the normal range.
Engine coolant temperature (RTT)
Illuminates when the engine coolant temperature is high. Stop
the vehicle as soon as possible, switch off the engine and let
cool.
Fog lamps (if equipped)
Illuminates when the fog lamps are turned on.
Overdrive cancel and grade assist (if equipped) (RTT)
Illuminates when grade assist is turned on.
Instrument Cluster11 3
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Maintenance
MessagesAction / Description
LOW Engine Oil
PressureStop the vehicle as soon as safely possible,
turn off the engine. Check the oil level. If the
warning stays on or continues to come on with
your engine running, contact your authorized
dealer as soon as possible.
Change Engine Oil
SoonDisplayed when the engine oil life remaining is
10% or less.
Oil Change Required Displayed when the oil life left reaches 0%.
Engine Coolant Over
TempDisplayed when the engine coolant
temperature is excessively high.
Washer Fluid Level
LowIndicates the washer fluid reservoir is less than
one quarter full. Check the washer fluid level.
Steering Malfunction
Service NowDisplays when the steering system needs
service. See your authorized dealer.
Service Power Steering The power steering system has detected a
condition that requires service. See your
authorized dealer.
Service Power Steering
NowThe power steering system has detected a
condition within the power steering system
that requires service immediately. See your
authorized dealer.
Power Steering Assist
FaultThe power steering system has disabled power
steering assist due to a system error. See your
authorized dealer.
MyKeyMessages Action / Description
MyKey active Drive
SafelyDisplayed when MyKeyis active.
MyKey not Created Displayed during key programming when
MyKeycannot be programmed.
Speed Limited to xx
MPH/km/hDisplayed when starting the vehicle and
MyKeyis in use and the MyKey speed limit is
on.
Information Displays135
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Engine shield
Some vehicles may be equipped with an aero-shield under the engine.
This shield needs to be removed for service, including oil and filter
changes. It is secured with four quick release fasteners.
ENGINE OIL DIPSTICK
A.–MIN
B. – MAX
ENGINE OIL CHECK
Note:Check the level before starting the engine.
Note:Make sure that the level is between the MIN and MAX marks.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 10 minutes for the oil to drain into the oil
pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace
the dipstick and remove it again to check the oil level.
If the level is at the MIN mark, add oil immediately.
Adding engine oil
Note:Do not remove the filler cap when the engine is running.
Note:Do not add engine oil further than the MAX mark. Oil levels above
the MAX mark may cause engine damage.
Maintenance307
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Only use oils certified for gasoline engines by the
American Petroleum Institute (API). An oil with this
trademark symbol conforms to the current engine and
emission system protection standards and fuel
economy requirements of the International Lubricant
Standardization and Approval Committee (ILSAC),
comprised of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets Ford specifications. SeeCapacities and
Specificationsfor more information.
3. Replace the filler cap. Turn it until you feel a strong resistance.
ENGINE COOLANT CHECK
Checking the coolant level
The concentration and level of engine coolant should be checked at the
intervals listed inscheduled maintenance information.
Note:Make sure that the level is at the FULL COLD level or within the
COLD FILL RANGE in the coolant reservoir.
Note:For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool 300-ROB75240E available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:Coolant expands when it is hot. The level may extend beyond the
COLD FILL RANGE.
If the level is below the COLD FILL RANGE, add coolant immediately.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding Engine Coolant
WARNING:Do not add engine coolant when the engine is hot.
Steam and scalding liquids released from a hot cooling system can
burn you badly. Also, you can be burned if you spill coolant on hot engine
parts.
WARNING:Do not put engine coolant in the windshield washer
fluid container. If sprayed on the windshield, engine coolant could
make it difficult to see through the windshield.
308Maintenance
2013 Flex(471)
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2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED)
•Remove dust and loose dirt with a vacuum cleaner.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use MotorcraftVinyl Cleaner . Dry the area with
a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
CLEANING THE ALLOY WHEELS
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
Aluminum wheels and wheel covers are coated with a clear coat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner. Heavy dirt and
brake dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
Vehicle Care335
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Removing vehicle from storage
When your vehicle is ready to come out of storage, do the following:
•Wash your vehicle to remove any dirt or grease film build-up on
window surfaces.
•Check windshield wipers for any deterioration.
•Check under the hood for any foreign material that may have collected
during storage (mice/squirrel nests).
•Check the exhaust for any foreign material that may have collected
during storage.
•Check tire pressures and set tire inflation per the Tire Label.
•Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) back
and forth to remove rust build-up.
•Check fluid levels (including coolant, oil and gas) to make sure there
are no leaks, and fluids are at recommended levels.
•If the battery was removed, clean the battery cable ends and inspect.
Contact your authorized dealer if you have any concerns or issues.
338Vehicle Care
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)