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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
276Roadside Emergencies
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Battery Management System (If Equipped)
The battery management system (BMS) monitors battery conditions
and takes actions to extend battery life. If excessive battery drain is
detected, the system may temporarily disable certain electrical features
to protect the battery. Those electrical accessories affected include the
rear defrost, heated/cooled seats, climate control fan, heated steering
wheel, audio and navigation system. A message may be shown in the
information displays to alert the driver that battery protection actions
are active. These messages are only for notification that an action is
taking place, and not intended to indicate an electrical problem or that
the battery requires replacement.
Electrical accessory installation
To ensure proper operation of the BMS, any electrical devices that are
added to the vehicle should not have their ground connection made
directly at the negative battery post. A connection at the negative
battery post can cause inaccurate measurements of the battery
condition and potential incorrect system operation.
Note:Electrical or electronic accessories added to the vehicle by the
dealer or the owner may adversely affect battery performance and
durability, and may also affect the performance of other electrical
systems in the vehicle.
When a battery replacement is required, the battery should only be
replaced with a Ford recommended replacement battery which matches
the electrical requirements of the vehicle. After battery replacement,
or in some cases after charging the battery with the external charger,
the BMS requires eight hours of vehicle sleep time (key off with doors
closed) to relearn the new battery state of charge. Prior to relearning the
state of charge, the BMS may disable electrical features (to protect the
battery) earlier than normal.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade
to check for roughness.
Clean the wiper blades with washer fluid or water
applied with a soft sponge or cloth.
Maintenance321
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MOTORCRAFT® PART NUMBERS
Component 6.2L V8 engine 6.8L V10 engine
Air filter element FA-1883 FA-1883
Oil filter FL-820-S FL-820-S
Battery (standard) BXT-65-650 BXT-65-650
Battery (optional) BXT-65-750 BXT-65-750
Spark plugs-platinum
1
Seat filter FS-107
Windshield wiper
bladeWW-2201-PF
1For spark plug replacement, see your authorized dealer. Refer to the
scheduled maintenance informationfor the appropriate intervals for
changing the spark plugs.
Note:Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraft® or equivalent
replacement parts. The customer warranty may be void for any damage
to the engine if such spark plugs are not used.
VEHICLE IDENTIFICATION NUMBER
The vehicle identification number
is located on the driver’s side
instrument panel.
Please note that in the graphic,
XXXX is representative of your
vehicle identification number.
XXXXXXXXXXXXXXXXX
Capacities and Specifications395
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
Ford Extended Service Plan401
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