How to Use Voice Commands with Your System
Press the voice icon. After the tone, speak your command
clearly.
These commands can be said at any time.
“Cancel”
“Exit”
“Go back”
“List of commands”
“Main menu”
“Next page”
“Previous page”
“What can I say?”
“Help”
What Can I Say?
To access the available voice commands for the current session, do one
of the following:
•During a voice session, press the Help icon (?) in the lower left status
bar of the screen.
•Say, “What can I say?” for an on-screen listing of the possible voice
commands associated with your current voice session.
•Press the voice icon. After the tone, say, “Help” to hear a list of
possible voice commands.
Helpful Hints
•Make sure the interior of your vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
Listening appears before saying a command. Any command spoken
prior to this does not register with the system.
•Speak naturally, without long pauses between words.
•At any time, you can interrupt the system while it is speaking by
pressing the voice icon.
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Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps>911 Assist,>On.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
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F.A/C:Touch to turn the air conditioning on or off.
•Use with recirculated air to improve cooling performance and
efficiency.
•Engages automatically in MAX A/C, defrost and floor/defrost.
G.AUTO:Touch to engage automatic operation, then set the
temperature using the temperature control. The system automatically
controls:
•Fan speed
•Airflow distribution
•A/Conoroff
•Outside or recirculated air.
H.Rear defroster:Touch to turn the rear window defroster and heated
mirrors.
I.Defrost:Touch to clear the windshield of fog and thin ice. Touch
again to return to the previous airflow selection. When on, defrost:
•Provides outside air to reduce window fogging.
•Distributes air through the windshield defroster vents and demister
vents.
J.Manual controls:Select any of the following airflow distribution
modes:
•Floor and Defrost:Distributes air through the windshield defroster
vents, demister vents, floor vents and rear seat floor vents, and
provides outside air to reduce window fogging.
•Panel:Distributes air through the instrument panel vents.
•Panel and Floor:Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents.
•Floor:Distributes air through the demister vents, floor vents and
rear seat floor vents.
K.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch+or–to adjust the temperature.
•If your vehicle is equipped with heated seats, touch the heated seat
icon to control the heated seat. See theSeatschapter.
•If your vehicle is equipped with cooled seats, touch the cooled seat
icon to control the cooled seat. See theSeatschapter.
•Touch and holdMyTempto select a temperature you would like your
vehicle to remember and maintain for you.
•If your vehicle is equipped with a heated steering wheel, touch the
heated steering wheel icon to warm the steering wheel.
Note:If your vehicle is equipped with a wood-trimmed steering wheel, it
does not heat between the 10 o’clock and 2 o’clock positions.
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Map Icons
Vehicle markshows the current location of your vehicle. It
stays in the center of the map display, except when in scroll
mode.
Scroll cursorallows you to scroll the map; the fixed icon is in
the center of the screen. The map position closest to the cursor
is in a window on the top center part of the screen.
Address book entry default icon(s)indicates the location on
the map of an address book entry. This is the default symbol
shown after the entry has been stored to the Address Book by
any method other than the map. You can select from any of the
22 icons available. You can use each icon more than once.
Homeindicates the location on the map currently stored as the
home position. You can only save one address from the Address
Book as your Home entry. You cannot change this icon.
POI (Point Of Interest) iconsindicate locations of any point
of interest categories you choose to display on the map. You can
choose to display about 56 point of interest subcategories on the
map at one time.
Starting pointindicates the starting point of a planned route.
Waypointsindicates the location of a waypoint on the map.
The number inside the circle is different for each waypoint and
represents the position of the waypoint in the route list.
Destination symbolindicates the ending point of a planned
route.
Next maneuver pointindicates the location of the next turn on
the planned route.
No GPS symbolindicates that insufficient GPS satellite signals
are available for accurate map positioning. This icon may display
under normal operation in an area with poor GPS access.
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No Liability for Certain Damages:EXCEPT AS PROHIBITED BY
LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR
SERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT,
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING
FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF
THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL
MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE
LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED
FIFTY DOLLARS (U.S.$250.00).
•THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY
EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE.
Adobe
Contains Adobe® [Flash® Player] or [AIR®] technology by Adobe
Systems Incorporated. This [Licensee Product] contains [Adobe® Flash®
Player] [Adobe® AIR®] software under license from Adobe Systems
Incorporated, Copyright1995-2009 Adobe Macromedia Software LLC.
All rights reserved. Adobe, Flash and AIR are trademarks of Adobe
Systems Incorporated.
End user notice
Microsoft® Windows® Mobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
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Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
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D
Daytime running lamps
(see Lamps) ................................87
Defrost ...............................146, 148
rear window ............................152
Dipstick
automatic transmission
fluid ..........................................313
engine oil .........................304, 306
Display settings .........................521
Drivebelt ....................................389
Driving under special
conditions ..................207, 218, 220
sand .........................................218
snow and ice ...........................221
through water .................219, 270
Dual automatic temperature
control (DATC) .........................148
E
Electronic message center .......104
Electronic stability control ......228
Emergencies, roadside
jump-starting ..........................279
running out of fuel .................192
Emergency Flashers .................278
Emission control system ..........195
End user license agreement ....549
Engine ................................304, 389
cleaning ...................................334
coolant .....................................307
fail-safe cooling .......................310
refill capacities ........................391
service points ..................304–305
Engine block heater .................186Engine oil
checking and adding ..............306
dipstick ....................................306
filter, specifications ................395
refill capacities ........................391
Event data recording ..................12
Exhaust fumes ..........................185
F
Fail safe cooling ........................310
Filter
fuel ...........................................317
Fleet MyKey programming ........67
Flexible Fuel Vehicle (FFV) ....188
Floor mats .................................271
Fluid capacities .........................391
Fog lamps ....................................88
Four-Wheel Drive vehicles .......209
driving off road .......................216
electronic shift ................209, 213
indicator light .........................210
lever operated shift ................211
manual locking hubs ..............209
Fuel
cap ...........................................193
capacity ...................................391
choosing the right fuel ...190–191
filler funnel .............................192
filling your vehicle with
fuel ...........................................193
fuel pump shut-off ..................278
octane rating ...................191, 389
quality ......................................190
running out of fuel .................192
safety information relating to
automotive fuels .....................188
Index571
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Power distribution box
(see Fuses) ...............................291
Power door locks ........................72
Power mirrors .............................92
Powerpoint ................................178
Power steering ..........................240
fluid, checking and adding ....317
fluid, refill capacity ................391
Power Windows ...........................90
Privacy information ..........422, 472
Putting a call on/off hold .........429
Q
Quick touch buttons .................546
R
Radio ..........................136–137, 140
AM/FM .....................................481
Single CD ................136–137, 140
Radio reception .........................134
Radio voice commands .............486
Rear heated seats .....................163
Rear view camera
display ................................234, 523
Rear window defroster .....146, 148
Receiving a text
message .............................433, 505
Recommendations for
attaching safety restraints
for children ..................................25
Relays ................................290–291
Remote entry system
illuminated entry ......................74
locking/unlocking doors ...........72
replacing the batteries .............62Reverse sensing system ...........233
Roadside assistance ..................276
Roll stability control .................228
Route preferences ....................542
S
Safety Belt Maintenance ............45
Safety belts
(see Safety restraints) .........38, 42
Safety defects, reporting ..........289
Safety information ............422, 470
Safety restraints ..............38, 40, 42
Belt-Minder® ............................43
extension assembly ..................42
for adults .............................38, 40
for children .........................20, 25
safety belt maintenance ...........45
seat belt maintenance ..............45
warning light and chime ..........43
Safety restraints -
LATCH anchors ...........................31
Safety seats for children ......20, 25
Safety Compliance
Certification Label ....................396
Satellite Radio ...........................487
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............408
SD card ......................143, 494, 537
Seat belts
(see Safety restraints) ...............38
Seats
child safety seats ................20, 25
cleaning ...................................338
climate control ........................166
filter .........................................166
574Index
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