Setting 911 Assist On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries
to contact emergency services. If a connected phone is damaged or loses
connection to SYNC, SYNC searches for, and tries to connect to, any
available previously paired phone and tries to make the call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
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Voice Settings
Customize the level of system interaction, help and feedback.
Press Menu > Settings > Voice.
Voice settings
Interaction ModeStandard interaction mode provides more
detailed interaction and guidance.
Advanced mode has less audible interaction
and more tone prompts.
Confirmation
PromptsShort questions asked by the system when the
system has not clearly heard or understood
your request.
Note:Even with confirmation prompts turned
off, you may be asked to confirm settings
occasionally.
Media Candidate
ListsCandidate lists are possible results from your
voice commands. If these are turned off, the
system will simply make a best guess at your
request. Phone Candidate
Lists
Voice Control VolumeAllows you to adjust the voice volume level.
Media Player Settings
Allows you to customize how the system will interact with your phone,
USB drive and portable media player.
1. Press Menu > Settings > Media player.
2. Select from the following:
•Autoplay on/off:With this feature on, the system will automatically
switch to the media source upon initial connection and you can listen
to music which has already been randomly indexed during the
indexing process. With this feature off, the system will not
automatically switch to the inserted media source.
•Bluetooth Devices:Select to connect, disconnect, add or delete a
device. You can also set a device as your favorite so that the system
will automatically attempt to connect to that device at every ignition
cycle.
•Gracenote Database Info:Allows you to view the version level of
the Gracenote Database.
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•Gracenote Media Management on/off:When turned on, this feature
will pull in metadata information from the Gracenote Database for your
music files. This will override information from your device. This
feature defaults to off.
•Gracenote Cover Art on/off:When turned on, this feature will pull
in cover art from the Gracenote Database for your music files. This
will override any art from your device. This feature defaults to off.
Navigation Settings
To access navigation system settings, press Menu > Settings >
Navigation. Choose from:
•Map Preferences
•Route Preferences
•Navigation Preferences
•Traffic Preferences
•Avoid Areas
Phone Settings
To access phone settings, press Phone > Settings (or press Menu >
Settings > Phone).
If you select: You can:
Bluetooth DevicesConnect, disconnect, add or delete a device,
as well as save it as a favorite.
Bluetooth On/OffTurn Bluetooth on or off.
Do Not DisturbHave all calls go directly to your voice mail
and not ring in the vehicle cabin. With this
feature turned on, text message notifications
are also suppressed and do not ring inside the
cabin.
911 AssistTurn 911 Assist on or off. Refer to911 Assist
in theSYNC Services and Appssection.
Text Message
NotificationSelect how you would like to be notified when
you receive a text message, if supported by
your phone. Choose from possible system
alert tones, text-to-speech or silent.
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If you select: You can:
Internet Data
Connection*Use this screen to make adjustments to your
internet data connection. Select to make your
connection profile with the PAN (personal
area network) or to turn off your connection.
You can also choose to make adjustments to
your settings or have the system always
connect, never connect when roaming or
query on connect. Press ? for additional
information.
Manage PhonebookAccess features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display Call HistoryDisplay call history.
*If compatible
Wireless & Internet
Your system is equipped with Wireless & Internet features and settings.
To access, press Menu > Settings > Wireless and Internet. From this
screen, you can select your:
•Wi-Fi settings
•Bluetooth settings
•USB mobile broadband
•Prioritize connection methods
Wi-Fi
Your system has a Wi-Fi feature which creates a wireless network within
your vehicle, thereby allowing other devices (i.e. personal computers or
phones) in your vehicle to speak to each other, share files, play games,
etc. Using this Wi-Fi feature, everyone in your vehicle can also gain
access the internet if:
•You have a USB mobile broadband connection inside the vehicle
•Your phone supports PAN (personal area networking)
•You are parked outside of a wireless hotspot
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USB Mobile Broadband
Note:You must activate your mobile broadband device on your PC prior
to connecting it to the system.
Note:USB mobile broadband settings may not be displayed if the device
is already activated.
Instead of using Wi-Fi, your system can also use a USB mobile broadband
connection to access the internet. This screen allows you to set up what
is your typical area for your USB mobile broadband connection. You can
select the following:
•Country
•Carrier
•Phone Number
•User Name
•Password
Prioritize Connection Methods
This screen allows you to choose your connection methods and change
them as needed. You can select to Change Order and have the system
either always attempt to connecting using a USB mobile broadband or
using Wi-Fi.
Bluetooth Settings
This screen shows you what device is currently paired with the system as
well as giving you your typical Bluetooth options to connect, disconnect,
set as favorite, delete and add device.
Bluetooth is a registered trademark of the Bluetooth SIG.
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Loading pictures ....................... 527
Load limits ................................. 280
Locks
autolock ..................................... 78
childproof .................................. 36
doors .......................................... 75
Lubricant specifications ........... 393
Lug nuts .................................... 391
M
Making and receiving calls ....... 510
MAP DVD - Loading and
Unloading .................................. 510
Map icons .................................. 546
Map mode .................................. 545
Map preferences ....................... 544
Map updates .............................. 549
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) .......................... 463
Message center ......................... 122
warning messages ........... 126, 133
Mirrors ............................... 108, 111
fold away ................................. 108
programmable memory ............ 64
side view mirrors (power) ..... 108
Moon roof .................................. 112
Motorcraftparts .............. 350, 397
MyFord Touch™ system .......... 472
MyKey .......................................... 69
N
Navigation features ................... 539
Navigation voice commands .... 549Notifications .............................. 522
O
Overdrive ................................... 225
P
Pairing other phones ........ 432, 510
Pairing your phone ................... 509
Pairing your phone for
the first time ..................... 431, 509
Parental MyKey programming ... 69
Park Assist ................................ 244
Parking brake ............................ 235
Parts
(see Motorcraftparts) ........... 397
Passenger Occupant
Classification Sensor ................... 53
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) .......................... 443
Phone redial .............................. 436
Phone settings .................. 514, 531
Phone voice commands ............ 515
Playing music (by artist,
album, genre, playlist,
tracks, similar) .......................... 461
POI categories ........................... 541
Point of Interest (POI) ............. 541
Power distribution box
(see Fuses) ............................... 314
Power door locks ........................ 75
Power liftgate .............................. 81
Power mirrors ........................... 108
Powerpoint ................................ 199
Index573
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