Troubleshooting
Symptoms Possible Cause Action
Focus error. System unable to play
reproduced disc.Contact your dealer.
Bad disc. Disc was inserted
upside down or the
system is unable to
read the information
on the disc.The system
automatically ejects
the disc.
Track error. The system is unable
to reproduce a corrupt
MP3 file.The system skips the
corrupted track.
Invalid disc detected. Dirty disc or
unsupported format.Wipe the disc with a
dry, soft cloth from
the center to the outer
edge of the disc.
Address not found or
Address range does
not exist. Show the
midpoint of the street?
(Pop-up window)The house number
entered is not
registered in the
database.Press NO and enter a
valid number for the
specified street, or
press YES to view the
middle point of the
street.
Navigation fault. A
system fault has been
detected that may
cause the navigation
to perform abnormally.
Please contact your
dealership. (Pop-up
window)System hardware or
software error.Contact your dealer.
Error. PINs did not
match. Please re-enter.
(Pop-up window)A different PIN was
entered to unlock the
system for valet mode.Press OK and try
entering PIN again. If
unable, contact your
dealer.
Invalid PIN. Please
Re-enter. (Pop-up
window)System does not
recognize PIN as valid.Press OK and enter
different PIN to lock
the system.
472Navigation System (If Equipped)
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)
End user notice
MicrosoftWindowsMobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen while
you are driving. Pull over in a safe and legal manner before attempting to
478Appendices
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)
D
Defrost ...............146, 148, 150, 152
rear window ............................157
Dipstick
automatic transmission
fluid ..........................................298
engine oil .................................293
Driving under special
conditions ..................215, 220, 222
sand .........................................221
snow and ice ...........................223
through water .................221, 265
Dual automatic temperature
control (DATC) .................150, 152
DVD (if equipped) ....................128
DVD region coding ...................136
DVD system ...............................128
E
Electronic message center .......101
Electronic stability control ......229
Emergencies, roadside
jump-starting ..........................270
running out of fuel .................201
Emission control system ..........206
End user license agreement ....473
Engine ........................................355
cleaning ...................................315
coolant .....................................294
fail-safe cooling .......................297
idle speed control ...................300
lubrication specifications .......356
refill capacities ........................356
service points ..........................292
Engine block heater .................197Engine oil
checking and adding ..............293
dipstick ....................................293
filter, specifications ................360
refill capacities ........................356
specifications ..........................356
Event data recording ..................12
Exhaust fumes ..........................197
F
Fail safe cooling ........................297
Fleet MyKey programming ........56
Flexible Fuel Vehicle (FFV) ....199
Floor mats .................................266
Fluid capacities .........................356
Fog lamps ....................................84
Forward and reverse sensing
system ........................................231
Four-Wheel Drive vehicles .......216
description ..............................217
driving off road .......................219
indicator light .........................216
Fuel
cap ...........................................203
capacity ...................................356
choosing the right fuel ...........200
filler funnel .............................201
filling your vehicle with fuel ..203
filter, specifications ................299
fuel pump shut-off ..................269
octane rating ...................201, 355
quality ......................................200
running out of fuel .................201
safety information relating to
automotive fuels .....................199
Fuel - flex fuel vehicle
(FFV) .................................199–200
492Index
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)
Load limits .................................241
Locks
autolock .....................................64
childproof ..................................33
doors ..........................................62
Lubricant specifications ...........356
Lug nuts ....................................354
M
MAP DVD - Loading and
Unloading ..................................136
Map icons ..................................468
Map mode ..................................467
Map updates ..............................470
Master lighting switch ................82
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................422
Message center .................101, 106
system check button ..............103
warning messages ...................111
Mirrors ...................................88, 91
fold away ...................................89
programmable memory ............54
side view mirrors (power) .......88
signal ...................................89–90
Moon roof ....................................93
Motorcraftparts ..............313, 360
MyKey ..........................................56
N
Navigation features ...................464
O
Octane rating ............................201P
Pairing other phones ................391
Pairing your phone for the
first time ....................................390
Parental MyKey programming ...56
Parking brake ............................226
Parts
(see Motorcraftparts) ...........360
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................401
Phone redial ..............................395
Playing a DVD in the system ...136
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................419
POI categories ...........................466
Point of Interest (POI) .............466
Power deployable running
boards ........................................249
Power distribution box
(see Fuses) .......................282, 286
Power door locks ........................62
Power liftgate ..............................67
Power mirrors .............................88
Powerpoint ................................189
Power steering ..........................238
fluid, checking and adding ....299
fluid, refill capacity ................356
fluid, specifications .................356
Power Windows ...........................87
Privacy information ..................387
Putting a call on/off hold .........394
494Index
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)
Q
Quick touch buttons .................469
R
Radio ..........................................118
Single CD ................................118
Radio reception .........................116
Radio voice commands .....442, 448
Rear heated seats .....................175
Rear seat entertainment
system ........................................128
Rear view camera display ........233
Rear window defroster ............146,
148, 150, 152
Receiving a text message .........397
Recommendations for
attaching safety restraints for
children ........................................24
Relays ................................281–282
Remote entry system
illuminated entry ......................65
locking/unlocking doors ...........62
opening the trunk .....................63
replacing the batteries .............53
Roadside assistance ..................268
Roll stability control .................229
Roof rack ...................................240
S
Safety Belt Maintenance ............42
Safety belts
(see Safety restraints) ...............36
Safety defects, reporting ..........280
Safety information ....................386Safety restraints ..............36–37, 39
Belt-Minder.............................40
extension assembly ..................38
for adults .............................36–37
for children .........................19, 24
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........40
Safety restraints -
LATCH anchors ...........................27
Safety seats for children ......19, 24
Safety Compliance
Certification Label ....................362
Satellite Radio ...........................451
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............373
SD card ......................................464
Seat belts
(see Safety restraints) ...............36
Seats
child safety seats ................19, 24
cleaning ...................................319
climate control ........................167
filter .........................................360
front seats ...............................161
heated ......................................175
memory seat .....................54, 164
SecuriCode keyless entry
system ..........................................71
SecuriLock passive anti-theft
system ..........................................73
Selecting your media source
(USB, Line in, BT audio) .........416
Setting a destination ................464
Setting the clock .......................118
Side air curtain ...........................48
Index495
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)
Troubleshooting ................142, 472
Turn signal ..................................84
U
Universal garage door opener ..179
USB port ....................................124
Using privacy mode ..................394
V
Vehicle health report ................407
Vehicle Identification Number
(VIN) ..........................................361
Vehicle loading ..........................241
Ventilating your vehicle ...........197
Voice commands in media
mode ..........................................414Voice commands in phone
mode ..........................................391
Voice recognition ......................436
W
Warning lights (see Lights) .......95
Washer fluid ......................299–300
Water, Driving through .............265
Where am I? ..............................460
Windows
power .........................................87
rear wiper/washer .....................81
Windshield washer fluid and
wipers ..........................................80
checking and adding
fluid ..................................299–300
replacing wiper blades ...........302
Wrecker towing .........................262
Index497
2013 Expedition(exd)
Owners Guide gf, 1st Printing
USA(fus)