2013 FORD ESCAPE pairing phone

The system creates candidate lists when
it has the same confidence level of several
options based on your voice command.
When turned on, you may be prompted
with as many as four possibilities for
clarification.For example, say "Say 1 after the tone to
call John Doe at home. Say 2 after the tone
to call Johnny Doe on mobile. Say 3 after
the tone to call Jane Doe at home." You
could also say "Say 1 after the tone to play
John Doe, Say 2 after the tone to play
Johnny Doe."
The System
When You Say
Makes a best guess from the media
candidate list; you may still occasionally be asked questions.
"Media candidate lists off"
Clarifies your voice command for mediacandidates.
"Media candidate lists on"
Makes a best guess from the phone
candidate list; you may still occasionally be asked questions.
"Phone candidate lists off"
Clarifies your voice command for phonecandidates
"Phone candidate lists on"
USING SYNC® WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your mobile phone's
functionality. At a minimum, most mobile
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call
• Ending a call
• Using privacy mode
• Dialing a number
• Redialing
• Call waiting notification
• Caller ID Other features such as text messaging
using Bluetooth and automatic phonebook
download are phone-dependent features.
To check your phone's compatibility, refer
to your phone's user manual and visit
www.SYNCMyRide.com or
www.syncmaroute.ca.
Pairing a Phone for the First Time
Note:
SYNC can support downloading up
to approximately 2000 entries per
Bluetooth-enabled mobile phone.
Note: Make sure the vehicle ignition and
radio are turned on and the transmission is
in position P.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
283
SYNC®

1. Press the phone button; when thedisplay indicates no phone is paired,
press OK.
2. When Add Bluetooth Device appears,
press OK.
3. When Find SYNC appears in the display, press OK.
4. Put your phone into Bluetooth discovery mode. Refer to your phone's
user guide if necessary.
5. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful
Depending on your phone's capability and
your market, the system may prompt you
with questions such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up), downloading
your phone book, etc.
Pairing Subsequent Phones
Note: Make sure the vehicle ignition and
radio are turned on and the transmission is
in position P. Note:
To scroll through the menus, press
the up and down arrows on your audio
system.
1. Press the phone button and scroll until
System Settings is selected.
2. Press OK and scroll until Bluetooth Devices is selected, then press OK.
3. Scroll until Add Bluetooth Device is selected, then press OK.
4. When Find SYNC appears in the display, press OK.
5. Put your phone into Bluetooth discovery mode. Refer to your phone's
user guide if necessary.
6. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up), download your
phone book, etc.
Phone Voice Commands
"PHONE" "Go to privacy"
"Call " 1
"Hold"
"Call at home" 1
"Join"
"Call at work" 1
"Menu"2,4
"Call in office" 1
"Phone book " 2
"Call on mobile OR cell" 1
"Phone book at home" 2
"Call on other" 1
284
SYNC®

Vehicle Health Report/Services (Traffic, Directions and Information) IssuesPossible Solution(s)
Possible Cause(s)
Issue
· Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must list a
preferred dealer. If one is
already listed, try selecting
another dealer and logging
out. Log back in and change
it back to your preferred
dealer and retrieve the
report.
The preferred dealer
information did not load
correctly.
I'm unable to retrieve the
report on the website, or I
receive a system error.
· Update your mobile
number in your account on
the website.
· This could be due to your
phone's compatibility.
· Bad signal strength.
I'm unable to submit a
report.
· Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
· Your phone may not be
activated on the website.
· Try deleting your phone
and performing a clean
pairing.
· This is a free feature, but
you must first register online
to use it.
· The phone in use is not
activated.
· Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
· Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
· Make sure the currently
connected phone is the
same one that is registered
on your SyncMyRide
account.
312
SYNC®

Times are subject to change due to
holidays.
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, accident and
injury. Ford strongly recommends
that drivers use extreme caution when
using any device or feature that may take
their focus off the road. Your primary
responsibility is the safe operation of the
vehicle. We recommend against the use
of any handheld device while driving,
encourage the use of voice-operated
systems when possible and that you
become aware of applicable state and
local laws that may affect use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Carefully place cords and
cables where they cannot be stepped
on or interfere with the operation of
pedals, seats, compartments or safe
driving abilities.
• Do not leave playing devices in the
vehicle during extreme conditions as it
could cause them damage. Refer to
your device's user guide for further
information. •
Do not attempt to service or repair the
system. See your authorized dealer.
• For your safety, some SYNC functions
are speed-dependent and cannot be
performed when the vehicle is traveling
at speeds greater than 3 mph (5 km/h).
Make sure that you review your device's
user guide before using it with SYNC.
Speed-Restricted Features
Some features of this system may be too
difficult to use while the vehicle is in
motion so they're restricted from being
modified unless the vehicle is not moving.
Some examples of these are listed below:
• Screens that are too crowded with
information, such as Point of Interest
(POI) reviews and ratings, SIRIUS
Travel Link sports scores, movie times,
ski conditions, etc.
• Any action that requires using a
keyboard, such as entering a navigation
destination or editing information
• All lists are limited so the user can view
fewer entries (e.g. phone contacts,
recent phone call entries)
Listed below are more specific features
that can only be modified while the vehicle
is not moving:
Restricted Features
Pairing a Bluetooth phone
Mobile Phone
Adding phonebook contacts or uploading phonebook
contacts (from a USB)
Lists entries are limited for phone contacts and recent
phone call entries
Editing the keypad code
System Functionality
317
MyFord Touch®

Note:Do not connect the audio input jack
to a line level output. The AIJ only works
correctly with devices that have a
headphone output with a volume control.
Note: Do not set the portable music
player's volume level higher than is
necessary to match the volume of the CD
or FM radio as this causes distortion and
reduces sound quality.
Note: If the music sounds distorted at lower
listening levels, turn the portable music
player volume down. If the problems
persists, replace or recharge the batteries
in the portable music player.
Note: The portable music player must be
controlled in the same manner when it is
used with headphones as the AIJ does not
provide control (play, pause, etc.) over the
attached portable music player.
PHONE
Hand's-free calling is one of the main
features of SYNC. Once your phone is
paired, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your mobile
phone's functionality.
At a minimum, most mobile phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call
• Ending a call
• Using privacy mode
• Dialing a number
• Redial
• Call waiting notification
• Caller ID Other features such as text messaging
using Bluetooth and automatic phonebook
download are phone-dependent features.
To check your phone's compatibility, refer
to your phone's user manual and visit
www.SYNCMyRide.com or
www.syncmaroute.ca.
Pairing Your Phone for the First
Time
WARNING
Driving while distracted can result in
loss of vehicle control, accident and
injury. Ford strongly recommends
that drivers use extreme caution when
using any device that may take their focus
off the road. Your primary responsibility is
the safe operation of the vehicle. We
recommend against the use of any
handheld device while driving, encourage
the use of voice-operated systems when
possible and that you become aware of
applicable state and local laws that may
affect use of electronic devices while
driving.
The first thing you must do to use SYNC's
phone features is to pair your
Bluetooth-enabled mobile phone with
SYNC. This allows you to use your phone
in a hands-free manner.
Note: Make sure the vehicle ignition and
radio are turned on and that the
transmission is in position P.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. When prompted, select Add.
3. Select Add Device.
4. Make sure that Bluetooth is set to On and that your mobile phone is in the
proper mode. Refer to your phone's
user guide if necessary.
352
MyFord Touch®

5. When prompted on your phone'sdisplay, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful and asks you if you want to
download your phone book.
Depending on your phone's capability, you
may be prompted with additional options.
For more information on your phone's
capability, refer to your phone's user guide
and visit the website.
Pairing Subsequent Phones
Note: Make sure the vehicle ignition and
radio are turned on and that the
transmission is in position P.
1. Press the phone corner of the touchscreen, Settings,BT Devices,
then Add Device.
2. Make sure that Bluetooth is set to On and that your mobile phone is in the
proper mode. Refer to your phone's
user guide if necessary.
3. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC on the screen. The display
indicates when the pairing is
successful. The system asks you if you
want to download your phone book.
Depending on your phone's capability, you
may be prompted with additional options.
For more information on your phone's
capability, refer to your phone's user guide
and visit the website. Making Calls
Press the voice button. When
prompted, say "Call " or
say "Dial", the desired number.
To end the call or exit phone
mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it's available.
Accept the call by pressing
Accept on the touchscreen or
by pressing this phone button on
your steering wheel controls.
Reject the call by pressing
Reject on the touchscreen or by
pressing and holding this phone
button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the following
options:
You Can
When You Select
Access the on-screen numerical pad to enter a number
and place a call.
Phone
353
MyFord Touch®
E142599
E142632
E142632

Manual Seats.................................................123Adjusting the Height of the Driver's
Seat..................................................................... 123
Moving the Seat Backward and Forward.............................................................. 123
Recline Adjustment........................................... 124
Media Hub........................................................110
Memory Function..........................................125 Recalling a Stored Seat Position..................126
Saving a Passive Setting.................................. 126
Saving a Pre-Set Position................................ 126
Menu.................................................................326 Active Park Assist............................................... 327
Changing Your Door Keypad Code..............327
Display Settings................................................. 326
Rear View Camera............................................. 327
Settings.................................................................. 327
Setting the Clock............................................... 326
Sound..................................................................... 327
Valet Mode............................................................ 327
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors...............119
See: Windows and Mirrors................................ 74
Mobile Communications Equipment.......12
Moonroof............................................................77 Bounce-Back......................................................... 78
Opening and Closing the Moonroof...............77
Opening and Closing the Sunscreen.............77
Venting the Moonroof......................................... 78
Motorcraft Parts...........................................267
MyFord Touch®.............................................315 General Information.......................................... 315
MyKey®..............................................................49 Principle of Operation........................................ 49
MyKey Troubleshooting................................51 N
Navigation........................................................371
cityseekr................................................................. 373
Map Mode............................................................. 374
Navigation Map Updates................................. 377
Navigation Voice Commands........................ 377
Point of Interest (POI) Categories...............372
Quick-touch Buttons........................................ 376
Setting a Destination......................................... 371
Setting Your Navigation Preferences..........373
O
Oil Check See: Engine Oil Check........................................ 221
Opening and Closing the Hood................217
Ordering Additional Owner's Literature.....................................................205
Obtaining a French Owner ’s Manual.........205
Overhead Console........................................134
P
Parking Aid.......................................................161 Front Sensing System....................................... 162
Rear Sensing System......................................... 161
Parking Aids.....................................................161
Parking brake See: Parking Brake.............................................. 157
Parking Brake..................................................157
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Perchlorate........................................................10
Personal Safety System ™..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................352 Making Calls........................................................ 353
Pairing Subsequent Phones.......................... 353
Pairing Your Phone for the First Time........352
Phone Menu Options....................................... 353
Phone Settings................................................... 356
Receiving Calls.................................................... 353
Text Messaging................................................... 354
418
Index

U
Under Hood Overview - 1.6LEcoBoost®...................................................218
Under Hood Overview - 2.0L EcoBoost®...................................................219
Under Hood Overview - 2.5L...................220
Universal Garage Door Opener...............128 Homelink® Wireless Control System.........128
USB Port...........................................................110
Using Cruise Control....................................170 Switching Off Cruise Control.......................... 170
Switching On Cruise Control.......................... 170
Using Four-Wheel Drive..............................151 Driving in Special Conditions With
Four-Wheel Drive........................................... 152
Using MyKey With Remote Start Systems..........................................................50
Vehicles Equipped with Intelligent Access Key (Push Button Start)................................ 51
Vehicles Equipped with Traditional Keys....................................................................... 51
Using Snow Chains.....................................256
Using Stability Control...............................160 AdvanceTrac® with Roll Stability Control ™
(RSC®)............................................................. 160
Using SYNC® With Your Media Player.............................................................301
Accessing Your Play Menu............................. 305
Connecting Your Digital Media Player to the USB Port........................................................... 301
Media Menu Features...................................... 303
Media Voice Commands................................. 301
System Settings................................................ 306
What's Playing?.................................................. 301
Using SYNC® With Your Phone.............283 Accessing Features through the Phone
Menu................................................................. 288
Accessing Your Phone Settings..................... 291
Making Calls........................................................ 286
Pairing a Phone for the First Time...............283
Pairing Subsequent Phones.......................... 284
Phone Options during an Active Call.........286
Phone Voice Commands................................ 284
Receiving Calls................................................... 286
System Settings................................................. 292
Text Messaging.................................................. 289Using Traction Control................................158
System Indicator Lights and
Messages.......................................................... 158
Using Voice Recognition............................281 Helpful Hints........................................................ 281
Initiating a Voice Session................................. 281
System Interaction and Feedback..............282
Utilizing the Mediation/Arbitration Program (Canada Only)........................203
V
Vehicle Care...................................................236 General Information......................................... 236
Vehicle Certification Label.......................270
Vehicle Identification Number................269
Vehicle Storage............................................240 Battery.................................................................... 241
Body........................................................................\
. 241
Brakes...................................................................... 241
Cooling system.................................................... 241
Engine...................................................................... 241
Fuel system........................................................... 241
General.................................................................. 240
Miscellaneous...................................................... 241
Removing Vehicle From Storage..................242
Tires........................................................................\
. 241
Ventilation See: Climate Control.......................................... 113
VIN See: Vehicle Identification Number............269
Voice Control...................................................66 MyFord Touch® Controls.................................. 66
421
Index