2013 FORD ESCAPE maintenance schedule

Accessories
Accessories....................................................274
Ford Extended Service Plan(ESP)
Ford Extended Service Plan (ESP).......276
SYNC®
General Information...................................279
Using Voice Recognition............................281
Using SYNC® With Your Phone.............283
SYNC® Applications and Services.......295
Using SYNC® With Your Media Player............................................................301
SYNC® Troubleshooting..........................308
MyFord Touch®
General Information....................................315
Menu.................................................................326
Entertainment...............................................332
Phone...............................................................352
Information....................................................358
Climate............................................................367
Navigation........................................................371
Appendices
End User License Agreement.................380
Scheduled Maintenance
Scheduled Maintenance..........................396
5
Table of Contents
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2012
All rights reserved.
Part Number: 20120308005357

FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications. Collision Repairs
We hope that you never experience a
collision but, accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 35).
11
Introduction

Maximum Cooling Performance in
Instrument Panel or Instrument
Panel and Footwell Positions
1. Adjust the temperature control to thelowest setting.
2. Press the A/C and recirculated air buttons.
3. Adjust the fan speed to the highest setting initially and then adjust it to suit
the desired comfort level.
HEATED WINDOWS AND
MIRRORS
Heated Rear Window
Note: The ignition must be switched on to
use this feature.
Press the button to clear the rear window
of thin ice and fog. Press the button again
within 10 minutes to switch it off. It
switches off automatically after 10
minutes, or when you switch the ignition
off.
Do not use razor blades or other sharp
objects to clean the inside of the rear
window or to remove decals from the
inside of the rear window. This may
cause damage to the heated grid lines
and will not be covered by your
warranty.
Heated Exterior Mirror (If Equipped)
Note: Do not remove ice from the mirrors
with a scraper or attempt to readjust the
mirror glass if it is frozen in place. These
actions could cause damage to the glass
and mirrors.
Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum-based cleaning products. Both mirrors are heated to remove ice, mist
and fog when the heated rear window is
switched on.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located just in front of the
windshield under the cowl panel grille on
the passenger's side of your vehicle.
The particulate filtration system is
designed to reduce the concentration of
airborne particles such as dust, spores and
pollen in the air being supplied to the
interior of your vehicle.
Note:
A cabin air filter must be installed at
all times to prevent foreign objects from
entering the system. Running the system
without a filter in place could result in
degradation or damage to the system.
The particulate filtration system gives you
and your passengers the following
benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
The filter should be replaced at regular
intervals. See the Scheduled
Maintenance chapter.
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START (IF EQUIPPED)
The climate control system adjusts the
cabin temperature during remote start.
119
Climate Control

•Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system
If other than Ford, Motorcraft or
Ford-authorized parts are used for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle ’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your Warranty Guide for
complete emission warranty information On-Board Diagnostics (OBD-II)
Your vehicle is equipped with a computer
that monitors the engine
’s emission control
system. This system is commonly known
as the on-board diagnostics system
(OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle
continues to meet government emission
standards. The OBD-II system also assists
your authorized dealer in properly servicing
your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. The vehicle has run out of fuel —the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. See Refueling (page
142).
4. Driving through deep water —the
electrical system may be wet.
These temporary malfunctions can be
corrected by filling the fuel tank with good
quality fuel, properly closing the fuel fill
inlet or letting the electrical system dry out.
After three driving cycles without these or
any other temporary malfunctions present,
the service engine soon indicator should
stay off the next time the engine is started.
A driving cycle consists of a cold engine
startup followed by mixed city/highway
driving. No additional vehicle service is
required.
144
Fuel and Refueling

ESSENTIAL TOWING CHECKS
Follow these guidelines to ensure safe
towing:
•Do not tow a trailer until your vehicle
has been driven at least 1000 miles
(1600 kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• Refer to the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. Refer to your
scheduled maintenance information.
Load specification terms are found on the
tire label and Safety Compliance
Certification Label. Instructions on
calculating your vehicle's load can be
found earlier in this manual. See Load
Limit (page 179). Remember to account
for the trailer tongue weight as part of the
vehicle load when calculating the total
vehicle weight.
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
Safety Chains
Note: Never attach safety chains to the
bumper.
Always connect the safety chains to the
vehicle's hook retainers. To connect the
safety chains, cross them under the trailer
tongue and allow slack for turning corners.
If you use a rental trailer, follow the rental
agency's instructions. Trailer Brakes
WARNING
Do not connect a trailer's hydraulic
brake system directly to your
vehicle's brake system. Your vehicle
may not have enough braking power and
your chances of having a collision greatly
increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if
installed properly and adjusted to the
manufacturer's specifications. The trailer
brakes must meet local and Federal
regulations.
The braking system of the tow vehicle is
rated for operation at the GVWR not
GCWR.
Trailer Lamps
Trailer lamps are required on most towed
vehicles. Ensure all running lights, brake
lights, turn signals and hazard lights are
working. Contact your authorized dealer
or trailer rental agency for proper
instructions and equipment for hooking up
the lamps.
Before Towing a Trailer
Practice turning, stopping and backing-up
to get the feel of the vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels will clear curbs and other
obstacles.
190
Towing

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. There are also some things you may not
want to do because they may reduce your
fuel economy:
•
Sudden accelerations or hard
accelerations.
• Rev the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kg] of weight
carried).
• Add particular accessories to your
vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Drive with the wheels out of alignment.
DRIVING THROUGH WATER
Note: Driving through deep water above
the recommended levels can cause vehicle
damage.
Note: Once through the water, always dry
the brakes by moving your vehicle slowly
while applying light pressure on the brake
pedal. Wet brakes do not stop the vehicle
as quickly as dry brakes.
194
Driving Hints

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.comThese are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
201
Customer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 396).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
Warranty Guide to find out which parts and
services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off
1. Set the parking brake and shift to P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels
OPENING AND CLOSING THE
HOOD
1. Inside the vehicle, pull the hood release
handle located under the instrument
panel.
217
Maintenance
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