
GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean
your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Motorcraft® Bug and Tar Remover
(ZC-42)
Motorcraft® Custom Bright Metal Cleaner
(ZC-15)
Motorcraft® Detail Wash (ZC-3-A)
Motorcraft® Dusting Cloth (ZC-24)
Motorcraft® Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
Motorcraft® Engine Shampoo (Canada
only) (CXC-66-A)
Motorcraft® Multi-Purpose Cleaner
(Canada only) (CXC-101)
Motorcraft® Premium Glass Cleaner
(Canada only) (CXC-100)
Motorcraft® Premium Quality Windshield
Washer Fluid (Canada only) [CXC-37-(A,
B, D or F)]
Motorcraft® Premium Windshield Washer
Concentrate (U.S. only) (ZC-32-A)
Motorcraft® Professional Strength Carpet
& Upholstery Cleaner (ZC-54)
Motorcraft® Spot and Stain Remover (U.S.
only) (ZC-14)
Motorcraft® Ultra-Clear Spray Glass
Cleaner (ZC-23)
Motorcraft® Vinyl Cleaner (Canada only)
(CXC-93)
Motorcraft® Wheel and Tire Cleaner
(ZC-37-A)CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft® Detail
Wash.
•
Never use strong household detergents
or soap, such as dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash a vehicle that is “hot to the
touch ” or during exposure to strong,
direct sunlight.
• Dry the vehicle with a chamois or soft
terry cloth towel in order to eliminate
water spotting.
• Immediately remove items such as
gasoline, diesel fuel, bird droppings and
insect deposits because they can cause
damage to the vehicle ’s paintwork and
trim over time. Use Motorcraft® Bug
and Tar Remover.
• Remove any exterior accessories, such
as antennas, before entering a car
wash.
Note: Suntan lotions and insect repellents
can damage any painted surface; if these
substances come in contact with your
vehicle, wash off as soon as possible.
Exterior Chrome
Note: Never use abrasive materials such as
steel wool or plastic pads as they can
scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels and wheel
covers
236
Vehicle Care

•Avoid potholes and objects on the road
• Do not run over curbs or hit the tire
against a curb when parking
Highway Hazards
No matter how carefully you drive there ’s
always the possibility that you may
eventually have a flat tire on the highway.
Drive slowly to the closest safe area out of
traffic. This may further damage the flat
tire, but your safety is more important.
If you feel a sudden vibration or ride
disturbance while driving, or you suspect
your tire or vehicle has been damaged,
immediately reduce your speed. Drive with
caution until you can safely pull off the
road. Stop and inspect the tires for
damage. If a tire is under-inflated or
damaged, deflate it, remove wheel and
replace it with your spare tire and wheel.
If you cannot detect a cause, have the
vehicle towed to the nearest repair facility
or tire dealer to have the vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole
can cause the front end of your vehicle to
become misaligned or cause damage to
your tires. If your vehicle seems to pull to
one side when you’re driving, the wheels
may be out of alignment. Have an
authorized dealer check the wheel
alignment periodically.
Wheel misalignment in the front or the rear
can cause uneven and rapid treadwear of
your tires and should be corrected by an
authorized dealer. Front-wheel drive
vehicles and those with an independent
rear suspension (if equipped) may require
alignment of all four wheels.
The tires should also be balanced
periodically. An unbalanced tire and wheel
assembly may result in irregular tire wear. Tire Rotation
Note:
If your tires show uneven wear ask
an authorized dealer to check for and correct
any wheel misalignment, tire imbalance or
mechanical problem involved before tire
rotation.
Note: Your vehicle may be equipped with
a dissimilar spare wheel and tire assembly.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels.
If you have a dissimilar spare wheel and tire
assembly it is intended for temporary use
only and should not be used in a tire
rotation.
Note: After having your tires rotated,
inflation pressure must be checked and
adjusted to the vehicle requirements.
Rotating your tires at the recommended
interval (as indicated in the Scheduled
Maintenance chapter) will help your tires
wear more evenly, providing better tire
performance and longer tire life.
Front-wheel drive vehicles (front tires on
the left side of the diagram)
Four-wheel drive vehicles (front tires on
the left side of the diagram)
255
Wheels and Tires
E142547

1.T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed 50 miles per hour (80
kilometers per hour)
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
3. Full-size dissimilar spare without
label on wheel When driving with the full-size dissimilar
spare wheel and tire assembly,
do not:
• Exceed 70 miles per hour (113
kilometers per hour).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
• Load leveling adjustment (if
applicable).
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
261
Wheels and Tires

8.Small arrow-shaped marks on the sills
show the location of the jacking points.
9. Remove the lug nuts with the lug
wrench.
Note: If equipped with full wheel covers
with exposed wheel nuts, the wheel nuts
must be removed prior to removing the
wheel cover or damage to the wheel cover
may occur.
10. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered. 11. Lower the wheel by turning the jack
handle counterclockwise.
12.Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page
265).
Stowing the flat tire
1. Put the jack and lug wrench away. Make sure the jack is fastened so it
does not rattle when you drive.
2. Unblock the wheels.
263
Wheels and Tires
E142552
E142553
12
3
4
5
E75442

3. Stow the flat tire on the floor in thecargo area. Secure with the flat tire
retainer strap by following the next
steps:4. Locate the cargo tie-down near theseatback. Push the loop of the retainer
strap through the tie-down. Thread the
non-loop end through the loop.
5. Weave the retainer strap through thewheel openings. 6.
Locate the front cargo tie-down at the
opposite corner of the cargo area to
the tie-down used in Step 4. Thread
the retainer strap through the tie-down
and pull tight.
7. Secure by tying a 2-half hitch knot.
264
Wheels and Tires
E142906
E142985

SERVICE PLANS (U.S. only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service Plan.
It is the only extended service plan backed
by Ford Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle
Components
There are four, new-vehicle Extended
Service Plans with different levels of
coverage. Ask your dealer for details.
1. PremiumCare - Our mostcomprehensive coverage. With over
500 covered components, this plan is
so complete that we generally only
discuss what’ s not covered!
2. ExtraCare - Covers 113 components, and includes many high-tech items.
3. BaseCare - Covers 84 components.
4. PowertrainCare - Covers 29 critical components.
Ford Extended Service Plan is honored by
all Ford and Lincoln Dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
• Reliable, quality service anywhere you
go.
• Factory-trained technicians.
• Ford Authorized Parts used with every
covered repair.
Rental Car Reimbursement
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including Bumper-to-Bumper
warranty repairs, or manufacturer ’s recalls. Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you’re ready
to sell your car, prospective buyers may
feel better about taking a risk on your used
vehicle. Ford Extended Service Plan may
add resale value!
Plus, exclusive 24/7 roadside assistance,
including:
•
Towing, flat-tire change and battery
jump starts.
• Out-of-fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Ford Extended Service Plan Can
Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan Service
Contract. With a Ford Extend Service Plan,
you minimize your risk for unexpected
repair bills and rising repair costs.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers
items that routinely wear out.
The coverage is prepaid, so you never have
to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of items that require periodic
attention for normal wear:
• Wiper blades
• Spark plugs (except California)
• Clutch disc
276
Ford Extended Service Plan (ESP)

•Brake pads and linings
• Shock absorbers
• Belts and hoses
Contact your selling Ford or Lincoln
dealership today so they can customize a
Ford Extended Service Plan that fits your
driving lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our installment
payment plan, just a 10% down payment
will provide you with an affordable no
interest, no-fee payment opportunity. For More Information
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
To learn more, call our Ford ESP specialists
at 800-367-3377, and don't forget to ask
about our interest free payment program,
allowing you all the security and benefits
Ford ESP has to offer while paying over
time. your pre-approved with no credit
checks, no hassles!
Or, complete the information below and
mail to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
E-MAIL
SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
• Rental reimbursement
• Coverage for certain maintenance and
wear items •
Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires
• Roadside Assistance benefits
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental.
277
Ford Extended Service Plan (ESP)

say "Operator" at any time within a
directions or business search to speak
with a live operator. You may also be
prompted to speak with an operator.
The live operator can assist you by
searching for businesses by name or
by category, residential addresses by
street address or by name or specific
street intersections. Operator Assist is
a feature of your SYNC Services
subscription. For more information on
Operator Assist visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. Once your destination is
selected, your current vehicle location
is uploaded and a route based on
current traffic conditions is calculated
and sent back to your vehicle. After the
route download is complete, the phone
call is automatically ended. You then
receive audible and visual driving
instructions as you travel towards you
destination. 3.
While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say
"Yes" when prompted and a new route is
delivered to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say "Goodbye" from the SYNC Services main menu.
SYNC Services Quick Tips
You can personalize your services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. To learn more, log onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while you are
connected to SYNC TDI Services) to interrupt a voice
prompt or an audio clip (such as a sports report), wait for
the listening tone, then say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled mobile phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with Traffic, Directions and
Information and continue enjoying your personalized
services.
Portable
300
SYNC®