Customer Assistance
Getting the Services You Need...............201
In California (U.S. Only)............................202
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................203
Utilizing the Mediation/Arbitration Program (Canada Only).......................203
Getting Assistance Outside the U.S. and Canada.......................................................204
Ordering Additional Owner's Literature....................................................205
Reporting Safety Defects (U.S. Only)............................................................205
Reporting Safety Defects (Canada Only)............................................................206
Fuses
Changing a Fuse...........................................207
Fuse Specification Chart..........................208
Maintenance
General Information.....................................217
Opening and Closing the Hood................217
Under Hood Overview - 1.6L EcoBoost®..................................................218
Under Hood Overview - 2.0L EcoBoost®..................................................219
Under Hood Overview - 2.5L...................220
Engine Oil Dipstick - 1.6L EcoBoost®..................................................221
Engine Oil Dipstick - 2.5L/2.0L EcoBoost®..................................................221
Engine Oil Check...........................................221
Engine Coolant Check................................222
Automatic Transmission Fluid Check ............................................................225
Brake Fluid Check........................................225
Power Steering Fluid Check.....................225
Fuel Filter........................................................225
Washer Fluid Check....................................225
Changing the Vehicle Battery.................226
Checking the Wiper Blades......................227 Changing the Wiper Blades......................227
Changing the Engine Air Filter.................228
Adjusting the Headlamps.........................229
Removing a Headlamp...............................231
Changing a Bulb............................................231
Bulb Specification Chart...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior..................................236
Repairing Minor Paint Damage...............237
Waxing..............................................................237
Cleaning the Engine....................................237
Cleaning the Windows and Wiper
Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Cleaning the Alloy Wheels.......................240
Vehicle Storage............................................240
Wheels and Tires
General Information...................................243
Tire Care..........................................................245
Using Snow Chains.....................................256
Tire Pressure Monitoring System...........257
Changing a Road Wheel...........................260
Technical Specifications...........................265
Capacities and Specific- ations
Engine Specifications.................................267
Motorcraft Parts...........................................267
Vehicle Identification Number...............269
Vehicle Certification Label.......................270
Transmission Code Designation............270
Technical Specifications............................271
4
Table of Contents
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Lighting control
Low tire pressure warning
Maintain correct fluid level
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Stability control
8
Introduction
E91392
E139213
PRINCIPLE OF OPERATION
WARNINGS
Airbags DO NOT inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module.
All occupants of the vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided.
Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints.
Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries.
Airbags can kill or injure a child in a
child seat. NEVER place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat all the way
back.
Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses.
Contact your authorized dealer as soon as
possible.
Several airbag system components
get hot after inflation. Do not touch
them after inflation.
If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a collision.
All occupants of the vehicle,
including the driver, should always
properly wear their safety belts, even
when an air bag supplemental restraint
system is provided.
The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags DO NOT inflate
slowly; there is a risk of injury from a
deploying airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (e.g., baking soda) that result
from the combustion process that inflates
the airbag. Small amounts of sodium
hydroxide may be present which may
irritate the skin and eyes, but none of the
residue is toxic. While the system is
designed to help reduce serious injuries,
contact with a deploying airbag may also
cause abrasions or swelling. Temporary
hearing loss is also a possibility as a result
of the noise associated with a deploying
airbag. Because airbags must inflate
rapidly and with considerable force, there
is the risk of death or serious injuries such
as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of
airbag deployment. Thus, it is extremely
important that occupants be properly
restrained as far away from the airbag
module as possible while maintaining
vehicle control.
Routine maintenance of the airbags is not
required.
35
Supplementary Restraints System
•Wait at least two minutes and verify
that the airbag readiness lamp is no
longer illuminated.
• If the airbag readiness lamp remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
DO NOT attempt to repair or service the
system; take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
authorized dealer.
SIDE AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a collision.
Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the
side airbags and increase the risk of injury
in an accident.
Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback.
Do not attempt to service, repair, or
modify the airbag, its fuses or the
seat cover on a seat containing an
airbag. Contact your authorized dealer as
soon as possible.
WARNINGS
If the side airbag has deployed, the
airbag will not function again. The
side airbag system (including the
seat) must be inspected and serviced by
an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a collision.
The side airbags are fitted on the outboard
side of the seatbacks of the front seats. In
certain lateral collisions, the airbag on the
side affected by the collision will be
inflated. The airbag was designed to inflate
between the door panel and occupant to
further enhance the protection provided
occupants in side impact collisions.
The system consists of the following:
• A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the
seatback of the driver and front
passenger seatbacks.
• Front passenger sensing system
Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 42).
40
Supplementary Restraints System
E142848
Note:The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty, unbuckled
passenger seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
SAFETY CANOPY®
WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a collision.
Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, or C pillar trim, or the
headliner on a vehicle containing curtain
airbags. Contact your authorized dealer as
soon as possible.
All occupants of the vehicle including
the driver should always wear their
safety belts even when an airbag
supplemental restraint system and curtain
airbag is provided.
To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the curtain
airbag.
WARNINGS
If the curtain airbags have deployed,
the curtain airbags will not function
again. The curtain airbags (including
the A, B and C pillar trim and headliner)
must be inspected and serviced by an
authorized dealer. If the curtain airbag is
not replaced, the unrepaired area will
increase the risk of injury in a collision.
The Safety Canopy will deploy during
significant side collisions or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain lateral collisions or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact
collisions and rollover events.
The system consists of the following:
• Safety canopy curtain airbags fitted
above the trim panels over the front
and rear side windows identified by a
label or wording on the headliner or
roof-pillar trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
41
Supplementary Restraints System
E75004
WARNING
Do not plug optional electrical
accessories into the cigar lighter
socket (if equipped). Improper use
of the lighter can cause damage not
covered by your warranty, and can result
in fire or serious injury.
Note: Do not insert objects other than an
accessory plug into the power point. This
will damage the outlet and blow the fuse.
Note: Do not hang any type of accessory or
accessory bracket from the plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Do not use the power point for
operating a cigar lighter element.
Note: Improper use of the power point can
cause damage not covered by your
warranty.
Note: Always keep the power point caps
closed when not in use.
Run the engine for full capacity use of the
power point. To prevent the battery from
being discharged:
• Do not use the power point longer than
necessary when the engine is not
running.
• Do not leave devices plugged in
overnight or when the vehicle is parked
for extended periods.
Locations
Power points may be found:
• on the center console
• inside the center console storage bin
• on the rear of the center console. 110 Volt AC Power Point (If Equipped)
WARNING
Do not keep electrical devices
plugged in the power point whenever
the device is not in use. Do not use
any extension cord with the 110 volt AC
power point, since it will defeat the safety
protection design provided by the cap and
twist tab. Doing so my cause the power
point to overload due to powering multiple
devices that can reach beyond the 150
watt load limit and could result in fire or
serious injury.
Note: The power point will turn off after 13
minutes if the ignition is on without the
engine running. Keep the engine running or
cycle the ignition to keep the power point
on.
The power point is used for powering
electrical devices that require up to 150
watts. It is located on the rear of the center
console.
When the green indicator light, located on
the power point, is:
• on — power point is ready to supply
power.
• off — power point power supply is off;
ignition is not on.
• blinking — power point is in fault mode.
132
Auxiliary Power Points
E143941
CHANGING A FUSE
FusesIf electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.
Note:Always replace a fuse with one that
has the specified amperage rating. Using a
fuse with a higher amperage rating can
cause severe wire damage and could start
a fire.
Standard Fuse Amperage Rating and Color
Color Fuse Link
Cartridge
Cartridge
Maxi Fuses
Maxi Fuses
Standard
Fuses
Mini Fuses
Fuse Rating
-
-
-
Grey
Grey
2A
-
-
-
Violet
Violet
3A
-
-
-
Pink
Pink
4A
-
-
-
Tan
Tan
5A
-
-
-
Brown
Brown
7.5A
-
-
-
Red
Red
10A
-
-
-
Blue
Blue
15A
Blue
Blue
Yellow
Yellow
Yellow
20A
Natural
Natural
-
Natural
Natural
25A
Pink
Pink
Green
Green
Green
30A
Green
Green
Orange
-
-
40A
Red
Red
Red
-
-
50A
Yellow
Yellow
Blue
-
-
60A
Brown
-
Tan
-
-
70A
Black
Black
Natural
-
-
80A
207
Fuses
E142430
FUSE SPECIFICATION CHART
Pre-Fuse Box
Your vehicle is equipped with a pre-fuse
box located in the engine compartment
attached to the positive battery post. This
box contains several high current fuses. If
replacement of these high current fuses is
required, see your authorized dealer.
Power Distribution Box
WARNINGS
Always disconnect the battery before
servicing high current fuses.
WARNINGS
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs.
The power distribution box is located in
the engine compartment. It has
high-current fuses that protect your
vehicle's main electrical systems from
overloads.
If the battery has been disconnected and
reconnected, some features will need to
be reset. See Changing the Vehicle
Battery (page 226).
Lift the release lever at the rear of the cover
to remove it. The high-current fuses are coded as
follows:
208
Fuses
E129925