USING FOUR-WHEEL DRIVE
Note:The 4WD temporarily disabled
message will be displayed if the 4WD
system has overheated and defaulted to
front-wheel drive. This condition may occur
if the vehicle is operated in extreme high
load conditions or with excessive wheel slip,
such as deep sand. To resume normal 4WD
function as soon as possible, stop the
vehicle in a safe location and turn off the
engine. The 4WD restored message will be
displayed for approximately five seconds
after the system cools and normal 4WD
function returns.
Note: The Intelligent 4WD system gives
your vehicle some limited off-road
capabilities. Operating your vehicle in
conditions other than moderate sand, snow,
mud or rough roads could subject it to
excessive stress which might result in
damage. This damage is not covered under
your warranty.
Note: When a 4WD system fault is present,
the warning 4WD malfunction Service
required will display in the information
display. The 4WD system is not functioning
correctly and defaulted to front-wheel drive.
When this warning is displayed, have your
vehicle serviced at an authorized dealer.
You will be able to see the power
distribution between the front and rear
wheels represented by an icon in your
information display. More power to either
front or rear wheels will be displayed by
more area filled in. Your vehicle may be equipped with a
full-time four-wheel drive (4WD) system.
The 4WD system is a proactive system,
meaning it not only responds to wheel slip
between the front and rear wheels but also
has the ability to anticipate wheel slip and
transfer torque to the rear wheels before
slip occurs. Even when no wheel slip is
present, the Intelligent 4WD system is
continuously making adjustments to the
torque distribution, in an attempt to
improve the vehicle
’s straight line and
cornering behavior, both on and off road.
The system is active all the time and
requires no input from the operator.
All components of the Intelligent 4WD
system are sealed for life and require no
maintenance.
If your vehicle is equipped with Intelligent
4WD, a spare tire of a different size other
than the tire provided should never be
used. If the spare tire is installed, the 4WD
system may disable automatically and
enter front-wheel drive only mode to
protect driveline components. This
condition may be indicated by a 4WD Off
message in the Information displays
chapter. See Information displays in the
Instrument Cluster chapter for more
information. If there is a 4WD Off message
in the information display from using the
spare tire, this indicator should turn off
after reinstalling the repaired or replaced
normal road tire and driving a short
distance. It is recommended to reinstall
the repaired or replaced road tire as soon
as possible. Major dissimilar tire sizes
between the front and rear axles could
cause the 4WD system to stop functioning
and default to front-wheel drive or damage
the 4WD system.
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E142669
for. Avoid abrupt steering, acceleration
or braking which could result in an
increased risk of loss of vehicle control,
vehicle rollover and/or personal injury.
Use all available road surface to return
the vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete
to gravel) there will be a change in the
way the vehicle responds to a
maneuver (steering, acceleration or
braking). Again, avoid these abrupt
inputs.
Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Do not drive your 4WD vehicle in deep sand
for an extended period of time. This will
cause the 4WD system to overheat. The
instrument cluster will display the message
4WD temporarily disabled. To resume
normal 4WD operation, turn off the vehicle
and allow the 4WD system to cool down
for a minimum of 15 minutes. After the
system has cooled down, normal 4WD
function will return and the instrument
cluster will briefly display 4WD restored.
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Low gear operation
will maximize the engine and transmission
cooling capability. Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance may be required from
another vehicle. Remember, you may be
able to back out the way you came if you
proceed with caution.
Mud and water
If you must drive through high water, drive
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom
of the hubs (for trucks) (if possible) and
proceed slowly. If the ignition system gets
wet, the vehicle may stall.
Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even 4WD vehicles can lose traction
in slick mud. If the vehicle does slide, steer
in the direction of the slide until you regain
control of the vehicle.
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Four-Wheel Drive (If Equipped)
E142667
After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts causes an imbalance that
could damage drive components.
Note:Driving through deep water may
damage the transmission. If the front or rear
axle is submerged in water, the axle
lubricant and power transfer unit lubricant
should be checked and changed if
necessary.
“Tread Lightly ” is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nations wilderness areas. Ford Motor
Company joins the U.S. Forest Service and
the Bureau of Land Management in
encouraging you to help preserve our
national forest and other public and private
lands by “treading lightly ”.
Driving on hilly or sloping terrain
Although natural obstacles may make it
necessary to travel diagonally up or down
a hill or steep incline, you should always
try to drive straight up or straight down.
Note: Note: Avoid driving crosswise or
turning on steep slopes or hills. A danger lies
in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a
hill, determine beforehand the route you will
use. Do not drive over the crest of a hill
without seeing what conditions are on the
other side. Do not drive in reverse over a hill
without the aid of an observer.
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling. If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location.
Apply just enough power to the wheels to
climb the hill. Too much power will cause
the tires to slip, spin or lose traction,
resulting in loss of vehicle control.
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral; instead,
disengage overdrive or manually shift to a
lower gear. When descending a steep hill,
avoid sudden hard braking as you could
lose control. The front wheels have to be
turning in order to steer the vehicle.
Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump”
the brakes.
Driving on snow and ice
WARNING
If you are driving in slippery
conditions that require tire chains or
cables, then it is critical that you drive
cautiously. Keep speeds down, allow for
longer stopping distances and avoid
aggressive steering to reduce the chances
of a loss of vehicle control which can lead
to serious injury or death. If the rear end of
the vehicle slides while cornering, steer in
the direction of the slide until you regain
control of the vehicle.
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Four-Wheel Drive (If Equipped)
E143950
E143949
For specific information on the reverse
sensing portion of the system, refer to that
section.
Press the button to switch the system off.
It will remain off for the entire ignition
cycle.
ACTIVE PARK ASSIST (IF
EQUIPPED)
WARNING
This system is designed to be a
supplementary park aid. It may not
work in all conditions and is not
intended to replace the driver ’s attention
and judgment. The driver is responsible for
avoiding hazards and maintaining a safe
distance and speed, even when the system
is in use.
Note: The driver is always responsible for
controlling the vehicle, supervising the
system and intervening if required.
The system detects an available parallel
parking space and automatically steers
the vehicle into the space (hands-free)
while you control the accelerator, gearshift
and brakes. The system visually and
audibly instructs you to park the vehicle. The system may not function correctly if
something passes between the front
bumper and the parking space (i.e. a
pedestrian or cyclist) or if the edge of the
neighboring parked vehicle is high from the
ground (i.e. a bus, tow truck or flatbed
truck).
Note:
The sensors may not detect objects
in heavy rain or other conditions that cause
disruptive reflections.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves.
The system should not be used if:
• a foreign object (i.e. bike rack or trailer)
is attached to the front or rear of the
vehicle or at another location close to
the sensors.
• an overhanging object (i.e. surfboard)
is attached to the roof.
• the front bumper or side sensors are
damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front
bumper cover).
• a mini-spare tire is in use.
Using Active Park Assist
Press the button. The touch screen
displays a message and a corresponding
graphic to indicate it's searching for a
parking space. Use the turn signal to
indicate which side of the vehicle you want
the system to search on.
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E142434
E142733
Note:If the turn signal is not on, the system
automatically searches on the vehicle's
passenger side.
When a suitable space is found, the touch
screen displays a message and a chime
sounds. Slow down and stop at
approximately position (A), then follow
the instructions on the touch screen.
Note: You must observe that the selected
space remains clear of obstructions at all
times in the maneuver.
Note: Vehicles with overhanging loads (e.g.
a bus or a truck), street furniture and other
items may not be detected by active park
assist. You must make sure the selected
space is suitable for parking.
Note: The vehicle should be driven as
parallel to other vehicles as possible while
passing a parking space.
Note: The system always offers the last
detected parking space (i.e. if the vehicle
detects multiple spaces while you are
driving, it offers the last one).
Note: If driven above approximately 20
mph (35 km/h), the touch screen shows a
message to alert you to reduce vehicle
speed. Automatic Steering into Parking
Space
Note:
If vehicle speed exceeds 6 mph (10
km/h), the system switches off and you
need to take full control of the vehicle.
Note: If a maneuver is interrupted before
completion, the system switches off. The
steering wheel position will not indicate the
actual position of the steering and you have
to full take control of the vehicle.
With your hands off the wheel (and
nothing obstructing its movement) and
the transmission in R (Reverse), the vehicle
steers itself as instructions to safely move
the vehicle back and forward in the space
are displayed in the touch screen. While
reversing, the touch screen displays a
message instructing you to check your
surroundings (for safety reasons) and to
back-up slowly, accompanied by a
corresponding graphic.
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Parking Aids
A
E130107
When you think the vehicle has enough
space in front and behind it, or you hear a
solid tone from the parking aid, bring the
vehicle to a complete stop.
When automatic steering is finished, the
touch screen displays a message indicating
that the active park assist process is done.
The driver is responsible for checking the
parking job and making any necessary
corrections before putting the transmission
in P (Park).
Deactivating the Park Assist
Feature
The system can be deactivated manually
by:
•pressing the active park assist button
• grabbing the steering wheel •
driving above approximately 20 mph
(35 km/h) for 30 seconds during an
active park search
• driving above 6 mph (10 km/h) during
automatic steering
• turning off the traction control system.
Certain vehicle conditions can also
deactivate the system, such as:
• Traction control has activated on a
slippery or loose surface.
• There is an anti-lock brake system
activation or failure.
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Parking Aids
E130108
E130109
ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•24-hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law shall deliver up
to 2.0 gallons (7.5L) of gasoline or 5.0
gallons (18.9L) of diesel fuel to a
disabled vehicle. Fuel delivery service
is limited to two no-charge occurrences
within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56 km)
from the disablement location, the
member shall be responsible for any
mileage costs in excess of 35 miles (56
km). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56 km). To obtain reimbursement
information, U.S. Ford vehicle customers
call 1-800-241-3673. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada, the
card is found in the Warranty Guide in the
glove box.
Canadian Roadside coverage and benefits
may differ from the U.S. coverage. Please
refer to your Warranty Guide or visit our
website at www.ford.ca for information on
Canadian services and benefits.
197
Roadside Emergencies
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact a regional office or owner
relations/customer relationship office. The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company/Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the U.S.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
204
Customer Assistance