
Ford Part Number /Ford Specification
Ford Part Name or
Equivalent
Capacity
Item
/ WSB-M8B16-A2/--
Premium Quality
Windshield Washer Fluid (Canada)
Not applicable
Not applicable
15.1 gal (57L)
Fuel tank
1 Use only Motorcraft® DOT 4 LV High Performance Brake Fluid or equivalent meeting
WSS-M6C65-A2 and ISO 4925 Class 6. Use of any fluid other than the recommended
fluid may cause brake system damage.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
3 Automatic transmissions that require Motorcraft® MERCON® LV transmission fluid
should only use Motorcraft® MERCON® LV transmission fluid.
Use of any fluid other than the recommended fluid may cause transmission damage.
Change the automatic transmission fluid and filter at the correct service interval. See
Scheduled Maintenance (page 396).
4 See your authorized dealer for fluid level checking or filling.
5 Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet
the requirements of Ford specification WSS-M2C946-A, SAE 5W-30 (2.0L engine) or
WSS-M2C945-A, SAE 5W-20 (1.6L and 2.5L engines) and display the API Certification
Mark.
6 Your engine has been designed to be used with Ford engine oil, which gives a fuel economy
benefit while maintaining the durability of your engine.
Using oils other than the one specified can result in longer engine cranking periods, reduced
engine performance, reduced fuel economy and increased emission levels.
7 Add the coolant type originally equipped in your vehicle.
273
Capacities and Specifications

See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 197).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
1. Press the phone button to enter thePhone menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to choose between the On and Off selections.
5. Press OK when the desired option appears in the radio display. Set On or
Set Off appears in the display as
confirmation.
Off selections include: Off with reminder
and Off without reminder. Off with
reminder provides a display and voice
reminder at phone connection at vehicle
start. Off without reminder provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• A Bluetooth-enabled and compatible
phone has to be paired and connected
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically.
296
SYNC®

911 Assist May Not Work If
•Your mobile phone or 911 Assist
hardware was damaged in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) paired and connected to
the system was thrown from the
vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to
emergency services that the vehicle has
been in a crash involving the deployment
of an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of
electronically or verbally disclosing to 911
operators the vehicle location or other
details about the vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems that are
electronically monitored by the vehicle and
will not monitor or report the status of any
other system, (i.e., brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage and serious injury.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your mobile phone. Before
running a report, review Vehicle Health
Report privacy notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to automatically remind you to run reports
at specific mileage intervals. Mobile phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle's overall health in the form of
diagnostic report card. The vehicle health
report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open Recalls and Field Service Actions
• Unserviced items from vehicle
inspections by your authorized dealer
To run a report (after the vehicle has been
running a minimum of 60 seconds):
1. Press the phone button to enter the Phone menu.
2. Scroll until Vehicle Health is selected
and press OK.
3. Scroll to select from User Preferences or Run Report.
297
SYNC®

•A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically. 911 Assist May Not Work If
•
Your mobile phone or 911 Assist
hardware was damaged in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) paired and connected to
the system was thrown from the
vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to
emergency services that the vehicle has
been in a crash involving the deployment
of an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of
electronically or verbally disclosing to 911
operators the vehicle location or other
details about the vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems that are
electronically monitored by the vehicle and
will not monitor or report the status of any
other system, (i.e., brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
366
MyFord Touch®

Power Door LocksSee: Locking and Unlocking............................. 54
Power Liftgate..................................................57 Obstacle Detection............................................. 59
Opening and Closing the Liftgate..................58
Setting the Liftgate Open Height................... 59
Power Seats....................................................124 Power Lumbar...................................................... 125
Power Steering Fluid Check.....................225
Power Windows..............................................74 Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 74
R
Rear Seat Armrest.........................................127
Rear Seats.......................................................126 Folding the Seatback........................................ 126
Recline Adjustment........................................... 126
Unfolding the Seatback................................... 126
Rear Under Floor Storage...........................177 Adjustable Load Floor........................................ 177
Cargo Management System........................... 177
Passenger Compartment Floor...................... 177
Rear View Camera........................................167 Using the Rear View Camera System.........167
Rear View Camera See: Rear View Camera.................................... 167
Rear Window Wiper and Washers..........69 Rear Window Washer......................................... 69
Rear Window Wiper............................................ 69
Recommended Towing Weights............188
Refueling..........................................................142 Easy Fuel® No Cap Fuel System..................143
Remote Control..............................................44 Car Finder................................................................ 46
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start ......................................................... 47
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 47
Remote Start...................................................119 Automatic Settings............................................ 120
Heated and Cooled Devices........................... 120
Last Settings........................................................ 120Removing a Headlamp...............................231
Repairing Minor Paint Damage...............237
Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only).............................................................206
Reporting Safety Defects (U.S. Only)..............................................................205
Roadside Assistance...................................197 Vehicles Sold In Canada : Getting Roadside
Assistance........................................................ 197
Vehicles Sold In Canada : Using Roadside Assistance........................................................ 197
Vehicles Sold In The U.S.: Getting Roadside Assistance........................................................ 197
Vehicles Sold In The U.S. : Using Roadside Assistance........................................................ 197
Roadside Emergencies...............................197
Roof Racks and Load Carriers..................178 Adjusting the Crossbar..................................... 178
Running Out of Fuel......................................141 Refilling With a Portable Fuel
Container........................................................... 141
S
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31 Belt-Minder®.......................................................... 31
Safety Belts......................................................26 Principle of Operation........................................ 26
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Safety Canopy®..............................................41
Safety Precautions......................................140
Satellite Radio................................................110 Satellite Radio Electronic Serial Number
(ESN).................................................................... 111
Satellite Radio Reception Factors..................111
SIRIUS® Satellite Radio Service..................... 111
Troubleshooting................................................... 112
419
Index

Scheduled Maintenance..........................396Engine Coolant Change Record.................... 410
Exceptions........................................................... 409
General Maintenance Information.............396
Normal Scheduled Maintenance................399
Special Operating Conditions...................... 405
Seats...................................................................121
Security..............................................................62
Side Airbags.....................................................40
Sitting in the Correct Position...................121
Snow Chains See: Using Snow Chains................................. 256
Special Notices.................................................11 New Vehicle Limited Warranty.......................... 11
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
Special Instructions............................................... 11
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Speed Control See: Cruise Control............................................. 170
Stability Control............................................159 Principle of Operation....................................... 159
Starter Switch See: Ignition Switch........................................... 135
Starting a Gasoline Engine........................137 Guarding Against Exhaust Fumes................138
Important Ventilating Information...............138
Starting and Stopping the Engine..........135 General Information.......................................... 135
Steering............................................................176 Electric Power Steering..................................... 176
Steering Wheel...............................................64
Storage Compartments.............................134
Sun Visors..........................................................77 Illuminated Vanity Mirror.................................... 77
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary.............................................7
SYNC® Applications and Services.......295 911 Assist............................................................... 295
SYNC Services: Traffic, Directions & Information (TDI)......................................... 298
Vehicle Health Report...................................... 297
SYNC®.............................................................279 General Information.......................................... 279
SYNC® Troubleshooting..........................308 T
Technical Specifications
See: Capacities and Specifications.............267
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................203
Tire Care..........................................................245 Glossary of Tire Terminology........................ 246
Information About Uniform Tire Quality Grading............................................................. 245
Information Contained on the Tire Sidewall........................................................... 246
Temperature A B C............................................ 245
Traction AA A B C............................................... 245
Treadwear............................................................. 245
Tire Pressure Monitoring System...........257 Changing Tires with a Tire Pressure
Monitoring System....................................... 258
Understanding Your Tire Pressure Monitoring System ...................................... 258
Tire Pressures See: Technical Specifications....................... 265
Tires See: Wheels and Tires..................................... 243
Towing a Trailer.............................................188
Towing Points.................................................191 Installing the Towing Eye.................................. 191
Towing Eye Location........................................... 191
Towing the Vehicle on Four Wheels.............191
Towing the Vehicle on Four Wheels...........................................................192
Emergency Towing............................................. 192
Recreational Towing.......................................... 193
Towing..............................................................188
Traction Control............................................158 Principle of Operation....................................... 158
Trailer Sway Control....................................188
Transmission Code Designation............270
Transmission ...................................................147
Transporting the Vehicle............................192
Trip Computer.................................................86 All Value................................................................... 87
Average Fuel........................................................... 87
Fuel Used................................................................. 87
Resetting the Trip Computer........................... 86
Trip Odometer....................................................... 86
Trip Timer................................................................ 86
420
Index