2013 FORD EDGE ESP

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
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If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
Note:Always dispose of automotive batteries in a responsible manner.
Follow your local authorized standards for disposal. Call your local authorized
recycling center to find out more about recycling automotive batteries.
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
•Note:If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle trim is
eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and radio settings must be reset once the battery is reconnected.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade
to check for roughness.
Clean the wiper blades with washer fluid or water
applied with a soft sponge or cloth.
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How Your Vehicle Differs from Other Vehicles
Crossover vehicles can differ from
some other vehicles in a few
noticeable ways. Your vehicle may be:
•Higher – to allow higher load
carrying capacity.
•Shorter – to give it the capability
to approach inclines. All other
things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering
inputs than a vehicle with a
longer wheelbase.
•Narrower – to provide greater
maneuverability in tight spaces.
As a result of the above dimensional differences, crossover vehicles often
will have a higher center of gravity and a greater difference in center of
gravity between the loaded and unloaded condition.
These differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
TIRE CARE
Information About Uniform Tire Quality Grading
Tire Quality Grades apply to new
pneumatic passenger car tires. The
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
•Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic passenger car tires. They do
not apply to deep tread, winter-type snow tires, space-saver or temporary
use spare tires, light truck or “LT” type tires, tires with nominal rim
diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
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U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford Motor Company to give you
the following information about tire grades exactly as the government
has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1
12) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
WARNING:The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not include
acceleration, cornering, hydroplaning or peak traction characteristics.
The traction grades, from highest to lowest are AA, A, B, and C. The
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
Temperature A B C
WARNING:The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded. Excessive
speed, underinflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
The temperature grades are A (the highest), B and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 139. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
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which can be found on the Safety Compliance Certification Label (affixed
to either the door hinge pillar, door-latch post, or the door edge that
meets the door-latch post, next to the driver’s seating position), or Tire
Label which is located on the B-Pillar or the edge of the driver’s door.
The cold inflation pressure should never be set lower than the
recommended pressure on the Safety Compliance Certification Label or
Tire Label.
When weather temperature changes occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop can cause a corresponding drop
of 1 psi (7 kPa) in inflation pressure. Check your tire pressures
frequently and adjust them to the proper pressure which can be found
on the Safety Compliance Certification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning they are not hot from driving
even a mile.
If you are checking tire pressure when the tire is hot, (i.e. driven more
than 1 mile [1.6 km]), never “bleed” or reduce air pressure. The tires are
hot from driving and it is normal for pressures to increase above
recommended cold pressures. A hot tire at or below recommended cold
inflation pressure could be significantly under-inflated.
Note:If you have to drive a distance to get air for your tire(s), check
and record the tire pressure first and add the appropriate air pressure
when you get to the pump. It is normal for tires to heat up and the air
pressure inside to go up as you drive.
2. Remove the cap from the valve on one tire, then firmly press the tire
gauge onto the valve and measure the pressure.
3. Add enough air to reach the recommended air pressure.
Note:If you overfill the tire, release air by pressing on the metal stem in
the center of the valve. Then recheck the pressure with your tire gauge.
4. Replace the valve cap.
5. Repeat this procedure for each tire, including the spare.
Note:Some spare tires operate at a higher inflation pressure than the
other tires. For T-type/mini-spare tires (see theDissimilar spare tire
and wheel assembly informationsection for description): Store and
maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires (see
theDissimilar spare tire and wheel assembly informationsection for
description): Store and maintain at the higher of the front and rear
inflation pressure as shown on the Tire Label.
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TIRE PRESSURE MONITORING SYSTEM
Each tire, including the spare (if provided), should be checked
monthly when cold and inflated to the inflation pressure
recommended by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label.
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS) that illuminates a low tire pressure
telltale when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the
proper pressure. Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not reached the level to trigger
illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator
to indicate when the system is not operating properly. The TPMS
malfunction indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will flash for
approximately one minute and then remain continuously illuminated.
This sequence will continue upon subsequent vehicle start-ups as long as
the malfunction exists.
When the malfunction indicator is illuminated, the system may not be
able to detect or signal low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the installation of
replacement or alternate tires or wheels on the vehicle that prevent the
TPMS from functioning properly. Always check the TPMS malfunction
telltale after replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and wheels allow the
TPMS to continue to function properly.
The tire pressure monitoring system complies with part 15 of the FCC
rules and with RSS-210 of Industry Canada. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
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Low tire
pressure
warning lightPossible cause Customer action required
Flashing
warning lightSpare tire in use Repair the damaged road wheel/tire
and reinstall it on the vehicle to
restore system functionality. For a
description on how the system
functions, refer toWhen your
temporary spare tire is installed
in this section.
TPMS
malfunctionIf the tires are properly inflated
and the spare tire is not in use but
the light remains on, contact your
authorized dealer as soon as
possible.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The tire pressure monitoring system (TPMS) monitors tire pressure in
each pneumatic tire. While driving in a normal manner, a typical
passenger tire inflation pressure may increase approximately 2 to 4 psi
(14 to 28 kPa) from a cold start situation. If the vehicle is stationary
overnight with the outside temperature significantly lower than the
daytime temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the TPMS as being significantly lower
than the recommended inflation pressure and activate the TPMS warning
light for low tire pressure. If the low tire pressure warning light is on,
visually check each tire to verify that no tire is flat. (If one or more tires
are flat, repair as necessary.) Check air pressure in the road tires. If any
tire is under-inflated, carefully drive the vehicle to the nearest location
where air can be added to the tires. Inflate all the tires to the
recommended inflation pressure.
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