2013 FORD E SERIES ECU

USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
352SYNC
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:
•Speech Recognition:If the SOFTWARE includes speech recognition
component(s), you should understand that speech recognition is an
inherently statistical process and that recognition errors are inherent
in the process. Neither FORD MOTOR COMPANY nor its suppliers
shall be liable for any damages arising out of errors in the speech
recognition process.
•Limitations on Reverse Engineering, Decompilation and
Disassembly:You may not reverse engineer, decompile, or
disassemble nor permit others to reverse engineer, decompile or
disassemble the SOFTWARE, except and only to the extent that such
activity is expressly permitted by applicable law notwithstanding this
limitation.
•Limitations on Distributing, Copying, Modifying and Creating
Derivative Works:You may not distribute, copy, make modifications
to or create derivative works based on the SOFTWARE, except and
only to the extent that such activity is expressly permitted by
applicable law notwithstanding this limitation.
•Single EULA:The end user documentation for the DEVICE and
related systems and services may contain multiple EULAs, such as
multiple translations and/or multiple media versions (e.g., in the user
documentation and in the software). Even if you receive multiple
EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
•SOFTWARE Transfer:You may permanently transfer your rights
under this EULA only as part of a sale or transfer of the DEVICE,
provided you retain no copies, you transfer all of the SOFTWARE
(including all component parts, the media and printed materials, any
upgrades, and, if applicable, the Certificate(s) of Authenticity), and
the recipient agrees to the terms of this EULA. If the SOFTWARE is
an upgrade, any transfer must include all prior versions of the
SOFTWARE.
•Termination:Without prejudice to any other rights, FORD MOTOR
COMPANY or MS may terminate this EULA if you fail to comply with
the terms and conditions of this EULA.
•Security Updates/Digital Rights Management:Content owners use
the WMDRM technology included in your DEVICE to protect their
intellectual property, included copyrighted content. Portions of the
SOFTWARE on your DEVICE use WMDRM software to access
WMDRM-protected content. If the WMDRM software fails to protect
the content, content owners may ask Microsoft to revoke the
Appendices399
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)

Safety restraints -
LATCH anchors ...........................27
Safety seats for children ......19, 24
Safety Compliance
Certification Label ....................287
Satellite Radio ...........................376
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............299
SD card ......................................389
Seats
child safety seats ................19, 24
front seats .......................104, 106
SecuriLock passive anti-theft
system ..........................................63
Selecting your media source
(USB, Line in, BT audio) .........341
Setting a destination ................389
Setting the clock ...................91–92
SIRIUSsatellite radio .....373, 389
SIRIUS satellite radio
voice commands .......................375
SIRIUS Travel Link ...................385
SOS Post Crash Alert .................45
Spark plugs,
specifications .............278–279, 285
Special notice
ambulance conversions ............14
utility-type vehicles ..................14
Specification chart,
lubricants ...................................280
Stability system .........................141
Starting a flex fuel vehicle .......116
Starting your vehicle ........115–116
jump starting ..........................181Status bars ................................359
Steering wheel ............................66
tilting .........................................66
Supplemental Restraint System
(SRS) (see airbags) ....................46
SYNCAppLink™ ....................336
SYNCcustomer support .........311
SYNCServices .........................334
System overview .......................356
T
Temperature control
(see Climate control) .........99–100
Text messaging .........................322
Text messaging (sending,
downloading, deleting) .....322, 324
Tilt steering wheel ......................66
Tires ...........................244–245, 269
alignment ................................259
care ..........................................244
changing ..........................269, 271
checking the pressure ............254
inflating ...................................252
label .........................................251
replacing ..........................257, 274
rotating ....................................260
safety practices .......................259
sidewall information ...............247
snow tires and chains ............261
spare tire .................................269
terminology .............................245
tire grades ...............................245
treadwear ........................244, 256
Towing ...............................159, 170
recreational towing .................171
Trailer Brake
Controller-Integrated ..............164
Index415
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)