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SATELLITE RADIO INFORMATION (IF EQUIPPED)
Satellite Radio Channels
SIRIUSbroadcasts a variety of music, news, sports, weather, traffic and
entertainment satellite radio channels. For more information and a
complete list of SIRIUSsatellite radio channels, visit www.siriusxm.com
in the United States, www.sirius.ca in Canada, or call SIRIUSat
1–888–539–7474.
Satellite Radio Reception Factors
Potential Satellite Radio Reception Issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and the audio system
may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
96Audio System
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)
Page 98 of 416

SIRIUSTroubleshooting Tips
Radio Display Condition Possible Action
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from the
SIRIUSsatellite or
SIRIUStower to the
vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels Available All the channels in the
selected category are
skipped or locked.Using the channel
guide, unlock or
unskip the channels.
Subscription Updated SIRIUShas updated
the channels available
for your vehicle.No action required.
98Audio System
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)
Page 290 of 416

For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the amateur radio antennas in the
area of the driver’s side hood.
•Any non-Ford custom electrical or electronic accessories or
components that are added to the vehicle by the authorized dealer or
the owner, may adversely affect battery performance and durability,
and may also adversely affect the performance of other electrical
systems in the vehicle.
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SIRIUSInformation
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of
sale or lease of the vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1–888–539–7474.
Satellite radio electronic serial number (ESN):You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the I button on the navigation screen, then
select the System Info tab.
Potential satellite radio reception issues
Antenna obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense
tree foliage and thunderstorms can interfere
with your reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may overtake
a weaker one and the audio system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio system
may mute.
376Navigation System (If Equipped)
2013 Econoline(eco)
Owners Guide gf, 1st Printing
USA(fus)
Page 377 of 416

SIRIUS troubleshooting tips
Radio Display Condition Possible Action
Acquiring Radio requires more than
two seconds to produce
audio for the selected
channel.None. This message
should disappear shortly.
Sat Fault/SIRIUS
system failureInternal module or
system failure present.If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a
fault. See your
authorized dealer for
service.
Invalid Channel Channel no longer
available.Tune to another channel
or choose another
preset.
Unsubscribed
ChannelSubscription not
available for this channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the channel,
or tune to another
channel.
No Signal Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.The signal is currently
being blocked. When you
move into an open area,
the signal should return.
Updating Update of channel
programming in progress.None. The process may
take up to three minutes.
Call SIRIUS
1–888–539–7474Satellite service has been
deactivated by SIRIUS
Satellite Radio.Call SIRIUS at
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels
AvailableAll the channels in the
selected category are
locked or skipped.Unlock or unskip the
channels using the
channel guide.
Subscription Updated SIRIUS has updated the
channels available for
your vehicle.None.
Navigation System (If Equipped)377
2013 Econoline(eco)
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USA(fus)