2013 FORD C MAX maintenance

Introduction 9
Child Safety 18
Child seats...........................................20
Child seat positioning...................................20
Booster seats.........................................22
Installing child safety seats...............................25
Child safety locks......................................32
Safety Belts 33
Fastening the safety belts................................35
Safety belt height adjustment.............................38
Safetybeltwarninglightandindicatorchime..................39
Safety belt-minder.....................................39
Child restraint and safety belt maintenance...................42
Personal Safety System 43
Supplementary Restraints System 44
Driver and passenger airbags.............................46
Front passenger sensing system...........................48
Knee airbag..........................................51
Side airbags..........................................51
Safety canopy curtain airbags.............................53
Crash sensors and airbag indicator.........................55
Airbag disposal........................................56
Keys and Remote Control 57
General information on radio frequencies.....................57
Remote control.......................................58
Keys...............................................58
Replacing a lost key or remote control.......................65
Table of Contents1
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
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Fuses 271
Changing a fuse......................................271
Fuse specification chart................................272
Maintenance 281
General information...................................281
Opening and closing the hood............................282
Under hood overview..................................283
Engine oil dipstick....................................284
Engine oil check......................................284
Motor/Electronics Coolant...............................286
Engine coolant.......................................286
Engine coolant check..................................286
Automatic transmission fluid check........................291
Brake fluid check.....................................292
Power steering fluid check..............................292
Fuel filter...........................................292
Washer fluid check....................................293
Changing the vehicle battery.............................293
Checking the wiper blades..............................294
Changing the wiper blades..............................294
Air filter(s).........................................296
Adjusting the headlamps................................300
Removing a headlamp..................................302
Changing a bulb......................................302
Bulb replacement.....................................308
Bulb specification chart.................................309
6Table of Contents
2013 C-Max Full Hybrid(34h)
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USA(fus)

Vehicle Care 310
Cleaning products.....................................310
Cleaning the exterior..................................310
Waxing.............................................311
Repairing minor paint damage............................312
Cleaning the engine...................................312
Cleaning the windows and wiper blades.....................313
Cleaning the interior...................................313
Cleaning the instrument panel and instrument cluster lens.......314
Cleaning leather seats..................................315
Cleaning the alloy wheels...............................316
Wheels and Tires 321
Tire care...........................................321
Tire Pressure Monitoring System (TPMS)...................336
Temporary mobility kit.................................340
Technical specifications.................................349
Wheel lug nut torque..................................349
Capacities and Specifications 350
Engine specifications..................................350
Part numbers........................................354
Vehicle identification number............................355
Vehicle certification label...............................356
Transmission code designation............................356
Accessories 357
Accessories.........................................357
Ford Extended Service Plan 359
Scheduled Maintenance 362
Normal scheduled maintenance and log.....................368
Table of Contents7
2013 C-Max Full Hybrid(34h)
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USA(fus)

REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking
for the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle
provides years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do
happen. Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused
to your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered
by your vehicle’s New Vehicle Limited Warranty, see the warranty
information that is provided to you along with your owner’s manual.
Introduction15
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CHILD RESTRAINT AND SAFETY BELT MAINTENANCE
Inspect the vehicle safety belts and child safety seat systems periodically to
make sure they work properly and are not damaged. Inspect the vehicle
and child seat safety belts to make sure there are no nicks, tears or cuts.
Replace if necessary. All vehicle safety belt assemblies, including retractors,
buckles, front safety belt buckle assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt height adjusters (if equipped),
shoulder belt guide on seat back (if equipped), child safety seat LATCH
and tether anchors, and attaching hardware, should be inspected after a
crash. Read the child restraint manufacturer’s instructions for additional
inspection and maintenance information specific to the child restraint.
Ford Motor Company recommends that all safety belt assemblies in use
in vehicles involved in a crash be replaced. However, if the crash was
minor and an authorized dealer finds that the belts do not show damage
and continue to operate properly, they do not need to be replaced.
Safety belt assemblies not in use during a crash should also be inspected
and replaced if either damage or improper operation is noted.
For proper care of soiled safety belts, seeCleaning the Interiorin the
Vehicle Carechapter.
42Safety Belts
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The airbags are a supplemental restraint system and are designed to
work with the safety belts to help protect the driver and right front
passenger from certain upper body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying airbag.
Note:You will hear a loud bang and see a cloud of harmless powdery
residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag
deployment, it is normal to notice a smoke-like, powdery residue or smell
the burnt propellant. This may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for example, baking soda) that
result from the combustion process that inflates the airbag. Small amounts
of sodium hydroxide may be present which may irritate the skin and eyes,
but none of the residue is toxic. While the system is designed to help
reduce serious injuries, contact with a deploying airbag may also cause
abrasions or swelling. Temporary hearing loss is also a possibility as a result
of the noise associated with a deploying airbag. Because airbags must
inflate rapidly and with considerable force, there is the risk of death or
serious injuries, such as fractures, facial and eye injuries or internal
injuries, particularly to occupants who are not properly restrained or are
otherwise out of position at the time of airbag deployment. Thus, it is
extremely important that occupants be properly restrained as far away
from the airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.
SOS POST-CRASH ALERT SYSTEM™
The system flashes the turn signal lamps and sounds the horn
(intermittently) in the event of a serious impact that deploys an airbag
equipped on your vehicle, such as front, side, side curtain or Safety
Canopy®.
The horn and lamps will turn off when:
•the hazard control button is pressed
•the panic button (if equipped) is pressed on the remote entry
transmitter, or
•your vehicle runs out of power.
Supplementary Restraints System45
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CRASH SENSORS AND AIRBAG INDICATOR
WARNING:Modifying or adding equipment to the front end of
your vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of your
vehicle.
Your vehicle has a collection of crash and occupant sensors which
provide information to the restraints control module which deploys
(activates) the front safety belt pretensioners, driver airbag, passenger
airbag, seat mounted side airbags, and the Safety Canopy. Based on the
type of accident (frontal impact, side impact or rollover) the restraints
control module will deploy the appropriate safety devices.
The restraints control module also monitors the readiness of the above
safety devices plus the crash and occupant sensors. The readiness of the
safety system is indicated by a warning indicator light in the instrument
cluster or by a backup tone if the warning light is not working. See the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either flash or stay lit.
•The readiness light will not illuminate immediately after the
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a crash.
Supplementary Restraints System55
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Overdrive Cancel and Grade Assist (if equipped)
It will illuminate when the overdrive function of the
transmission has been turned off and the grade assist function
has been turned on.
Parking Lamps
It will illuminate when you switch the parking lamps or headlam
ps on.
Powertrain Malfunction/Reduced Power
It will illuminate when a powertrain or high-voltage charge system
fault has been detected. If the indicator stays on or continues to
come on, contact your authorized dealer as soon as possible.
Ready to Drive
It will illuminate once the vehicle has been switched on and is
ready to drive. A corresponding message may display stating
ready to drive or a message regarding budget if a charge point
has not been entered.
Service Engine Soon
Theservice engine soonindicator light illuminates when the
ignition is first turned to the on position to check the bulb and to
indicate whether the vehicle is ready for Inspection/Maintenance
(I/M) testing. Normally, the “service engine soon” light will stay on until the
engine is cranked, then turn itself off if no malfunctions are present.
However, if after 15 seconds the “service engine soon” light blinks eight
times, it means that the vehicle is not ready for I/M testing. See the
Readiness for inspection/maintenance (I/M) testingin theFuel and
Refuelingchapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theFuel and Refuelingchapter.
If the light is blinking, engine misfire is occurring which could damage
your catalytic converter. Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
11 2Instrument Cluster
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
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