2013 FORD C MAX maintenance

Maintenance Message Action / Description
LOW Engine Oil Pressure Stop the vehicle as soon as safely
possible, turn off the engine.
Check the oil level. If the warning
stays on or continues to come on
with your engine running, contact
your authorized dealer as soon as
possible.
Engine Coolant Overtemperature Displays when the engine is
overheating. Stop the vehicle as
soon as safely possible, turn off
the vehicle and let it cool. If the
warning stays on or continues to
come on, contact your authorized
dealer as soon as possible.
Oil Change Required Displays when the engine oil life is
depleted and requires a change.
Change Engine Oil Soon Displays when the engine oil life
requires a change soon.
Washer Fluid Level LOW Displays when the washer fluid is
low and needs to be refilled. Refer
toWindshield washer fluidin the
Maintenance and Specifications
chapter.
Motor Coolant Overtemperature Displays when the motor
electronics are overheating. Stop
the vehicle as soon as safely
possible, turn off the vehicle and
let it cool. If the warning stays on
or continues to come on, contact
your authorized dealer as soon as
possible.
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Maintenance Message Action / Description
See Manual Indicates a powertrain or
high-voltage charge system fault
has been detected. If the indicator
stays on or continues to come on,
contact your authorized dealer as
soon as possible.
Service Tire Mobility Kit Displayed when the kit needs
service. See your authorized
dealer.
Oil Maintenance Displays when EV functionality is
disabled and the engine is running
to maintain oil quality. Refer to the
Maintenancechapter for more
information.
MyKey® Message Action / Description
MyKey not Created Displayed during key programming
when MyKey® cannot be
programmed.
MyKey active Drive Safely Displays when MyKey® is active.
Speed Limited to xx MPH/km/h Displays when starting the vehicle
and MyKey® is in use and the
MyKey speed limit is on.
Near Vehicle Top Speed Displays when a MyKey® is in use
and the MyKey speed limit is on
and the vehicle speed is
approaching 80 mph (130 km/h).
Vehicle at Top Speed of MyKey
SettingDisplays when a MyKey® is in use
and the MyKey speed limit is on
and the vehicle reaches 80 mph
(130 km/h).
Check Speed Drive Safely Displayed when a MyKey® is in
use and the optional setting is
on and the vehicle exceeds a
preselected speed.
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HEATED WINDOWS AND MIRRORS (IF EQUIPPED)
Heated Rear Window
Note:The vehicle must be running to use this feature.
Press the control to clear the rear window of thin ice and fog. Press the
control again within 15 minutes to switch it off. It turns off automatically
after approximately 15 minutes, or when you switch the ignition off.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines.
Your warranty does not cover this damage.
Heated Exterior Mirror (If Equipped)
Note:Do not remove ice from the mirrors with a scraper or attempt to
readjust the mirror glass that has frozen in place. These actions could
cause damage to the glass and mirrors.
Note:Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Both mirrors heat to remove ice, mist and fog when you turn the rear
window defroster on.
CABIN AIR FILTER
Note:Make sure you have a cabin air filter installed at all times. This
prevents foreign objects from entering the system. Running the system
without a filter in place could result in degradation or damage to the
system.
Your cabin air filter is located under the instrument panel in the
passenger footwell area. The particulate filtration system reduces the
concentration of airborne particles such as dust, spores and pollen in
the air supplied to the interior of your vehicle. The particulate filtration
system gives you and your passengers the following benefits:
•It improves your driving comfort by reducing particle concentration.
•It improves the interior compartment cleanliness.
•It protects the climate control components from particle deposits.
Replace the filter at regular intervals. See theScheduled Maintenance
chapter.
For more information about your filter, see an authorized dealer.
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Additional Tips:
•Do not carry extra loads
•Be mindful of adding external accessories that may increase
aerodynamic drag
•Observe posted speed limits
•Perform all scheduled maintenance
•There is no need to wait for your engine to warm up. The vehicle is
ready to drive immediately after starting
EV+ Mode
Your vehicle will recognize your frequent destinations and allow for more
EV driving as you approach them. For example, when nearing your home
it should be easier to stay in electric mode. The EV indicator will display
EV+ when this mode is active. You should see this approximately
1/8 mile (200 meters) from a frequent destination.
Note:Frequent destinations are learned by your vehicle after two to
four weeks of use. These destinations can be cleared with a Lifetime
Summary reset through the Settings menu.
Note:The EV+ feature can be turned on or off through the Driver Assist
section of the Settings menu.
Frequently Asked Questions
Question Answer
What are the
series of clicks
from the cargo
area when I first
turn the key in
the ignition?The high voltage battery is electrically isolated from
the rest of the vehicle when the key is off. When
the key is turned to on, high voltage contactors
inside the battery are closed to make the electricity
available to the motor/generator and enable the
vehicle to drive. The clicks are the sound of these
contactors as they close and open during start up
and shut down.
Why does the
engine sometimes
start at key-on?The vehicle’s computer will determine if an engine
start is required at key-on. Silent key start will start
the engine if it is necessary for cabin heating,
windshield defrost, or if the outside temperature is
low. (For C-MAX Energi vehicles, engine on is not
required to operate these functions.)
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Question Answer
What is the fan
noise I hear from
the rear of my
hybrid?The fan noise comes from a fan located inside the
high voltage battery. This fan turns on when the
battery requires cooling air. The fan speed, and
associated noise level, will change according to
the amount of cooling required to maintain good
performance. Maintaining the battery temperature at
optimal conditions also prolongs the useful life of
the battery and helps to achieve better fuel
economy.
What is the
engine oil change
service interval?The engine oil should be changed every 10000 miles
(16000 km) under normal operating conditions. See
theScheduled maintenance information.
Can I put E15 or
E85 in my
vehicle, and how
will it affect my
fuel economy?Your hybrid vehicle can use E15 (15% ethanol, 85%
gasoline) fuel, but you may notice slightly reduced
fuel economy because ethanol contains less energy
per gallon than gasoline. Your hybrid vehicle is not
designed to use E85 (85% ethanol).
How long will my
high voltage
battery last?
Does it need
maintenance?The high voltage battery system is designed to last
the life of the vehicle and requires no maintenance.
Can you charge
the battery with
aplugintoan
A/C outlet?There are no provisions for charging the high
voltage battery from a power supply external to the
vehicle. (For C-MAX Energi vehicles, the vehicle can
be plugged into a 110 volt outlet with charge cord
provided.)
Can I tow the
hybrid behind my
motor home with
all four wheels
down?Yes. Your hybrid vehicle can be flat-towed without
modification. See theRecreational towingsection
in theTowingchapter for more information.
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Your vehicle is equipped with various emission control components
and a catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine.
By law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
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Readiness for Inspection/Maintenance (I/M) Testing
Some state, provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration.
If the service engine soon indicator is on or the bulb does not
work, the vehicle may need to be serviced. SeeOn-board
Diagnostics (OBD-II)in this chapter.
Your vehicle may not pass the I/M test if the service engine soon
indicator is on or not working properly (bulb is burned out), or if the
OBD-II system has determined that some of the emission control systems
have not been properly checked. In this case, the vehicle is considered
not ready for I/M testing.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine soon
indicator blinks eight times, it means that the vehicle is not ready for I/M
testing; if the service engine soon indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway or highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle.
The engine must warm up to its normal operating temperature. Once the
engine is started, do not turn off the engine until the above driving cycle
is complete. If the vehicle is still not ready for I/M testing, the above
driving cycle will have to be repeated.
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HIGH-VOLTAGE BATTERY
WARNING:This battery pack should only be serviced by an
authorized electric vehicle technician. Improper handling can
result in personal injury or death.
Your vehicle consists of various high-voltage components and wiring.
All of the high-voltage power flows through specific wiring assemblies
which are labeled as such or are covered with a solid orange convolute,
or orange striped tape, or both. Do not come in contact with these
components.
The high-voltage battery system is a high-voltage, lithium-ion battery
system. The pack is located in the rear cargo area. The high-voltage
battery system uses an air cooled system to regulate the high-voltage
battery temperature and help maximize high-voltage battery life.
The high-voltage battery is equipped with air vents in the package tray
that help to regulate its temperature. It is important to keep these
openings free of obstructions. Do not block the flow of cabin air to this
area.
No regular maintenance is required.
Note:C-MAX Energi vehicles will require regular charging.
CHARGING THE HIGH-VOLTAGE BATTERY (C-MAX ENERGI ONLY)
WARNING:Do not use the 120 volt convenience cord with an
extension cord or adapter.
WARNING:In Canada, do not use the 120 volt convenience cord
in commercial garages.
WARNING:This equipment has arcing or sparking parts that
should not be exposed to flammable vapors. This equipment
should be located at least 18 inches (80 mm) above the floor.
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