2013 FORD C MAX battery

Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles Sold in Canada: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the warranty
information in the glove box.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. Please see your warranty information or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12–volt
battery.
Roadside Emergencies257
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shutoff.
1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition to crank.
4. Turn the ignition on again to re-enable the fuel pump.
For vehicles equipped with a push button start system:
1. Press the START/STOP button to power the vehicle off.
2. Press the START/STOP button to power the vehicle on.
3. Repeat steps 1 and 2 to re-enable fuel pump.
HIGH VOLTAGE SHUT OFF
In the event of a crash:
•Take the same actions as you would take in a crash involving a
gasoline-powered vehicle — exit the vehicle safely or await the
assistance of an emergency responder if they are unable to get out on
their own, move a safe distance away from the vehicle, and notify the
authorities of the crash.
•If possible, inform emergency responders that the vehicle is electric
powered.
•Vehicle owners should not store a severely damaged vehicle in a
garage or near other vehicles.
The high voltage shut off operation shuts off power from the high voltage
battery after a collision, or if your vehicle receives a substantial physical jolt.
258Roadside Emergencies
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

To reactivate the vehicle after either event perform the following steps:
1. Press the START/STOP button to power the vehicle on.
2. Press the START/STOP button to power the vehicle off.
3. Press the START/STOP button to power the vehicle on again.
Note:After completing this process the vehicle will detect if the
electrical system is safe and reactivate. Once your vehicle determines the
electrical system safe you can start your vehicle as you would normally
by pressing the brake in combination with the START/STOP button.
JUMP STARTING THE VEHICLE
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Note:Use only a 12 volt supply to start your vehicle.
Note:The high-voltage battery cannot be jumped with a standard
12 volt battery.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system. The 12 volt battery controls the
switches and contacts that engage the high-voltage battery.
Preparing your vehicle
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles. Stay clear of any moving parts on both vehicles that can
cause harm.
2. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Roadside Emergencies259
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery or a surge of
the battery.
Your vehicle has a 12 volt battery that has two prongs accessible from
under the hood. Your vehicle can be jumped the same way conventional
vehicles can be using these prongs. The illustration below shows the two
connector prongs used for jump-starting your vehicle.
A. Positive prong (+)
B. Negative prong (-)
B
A
260Roadside Emergencies
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note:In the illustration, the vehicle
on the bottom is used to designate
the assisting (boosting) battery.
Note:Remove the red cap from the
positive prong (A) on your vehicle
before connecting the cables.
1. Connect the positive (+) jumper
cable to the positive (+) prong (A)
of the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable
to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to the negative
(-) prong (B) of your vehicle.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
1
34
2
+
-
+-
Roadside Emergencies261
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the negative (-) prong on your
vehicle’s battery.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) prong of your
vehicle’s battery.
After the cables have been removed from both vehicles replace the red
cap to the positive (+) prong . After the disabled vehicle has been
started and the jumper cables removed, allow it to idle for several
minutes so the engine computer can relearn its idle conditions.
4
21
3
+
-
+-
262Roadside Emergencies
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

FUSE SPECIFICATION CHART
Pre-Fuse Box
Your vehicle has a pre-fuse box attached to the power distribution box.
There is a second pre-fuse box attached to the 12-volt battery terminal
in the rear of your vehicle. They contain high-current fuses. If you need
to replace one of these fuses, see an authorized dealer.
Power Distribution Box
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace the
cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has
high-current fuses that protect your vehicle’s main electrical systems
from overloads.
If the battery has been disconnected and reconnected, seeChanging the
Vehicle Batteryin theMaintenancechapter.
Lift the release lever at the rear of the cover to remove it.
272Fuses
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Luggage Compartment Fuse Panel
The fuse panel is located in the luggage compartment behind the left
side wheel well. Remove the fuse panel cover to gain access to the fuses.
The fuses are coded as follows:
Fuse/Relay
NumberFuse Amp
RatingProtected Components
F1 5A Hands-free liftgate entry module
F2 10A Keyless vehicle module
F3 5A Keyless vehicle door handles
F4 25A Door control unit front left
F5 25A Door control unit front right
F6 25A Door control unit rear left
F7 25A Door control unit rear right
F8 — Not used
F9 25A Driver seat motor
F10 25A Heated rear window
F11 — Not used
F12 15A Battery electronics control
module
F13 — Not used
R2
R5R1
F28
F16
F17 F29 F30 F31 F32 F33 F34 F35 F36 F37 F38 F39 F40 F41 F42 F43 F44 F45 F46
F18 F19 F20 F21 F22 F23F15
F14
F13
F12
F11
F10
F9
F8
F7
F6
F5
F4
F3
F2
F1
F27 F26 F25 F24
R6 R3
R4
278Fuses
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)