Startis the scheduled start time of charging.
•At Plug In:When the vehicle is in Charge Now mode, and
unplugged, the message At Plug In appears, indicating the vehicle
immediately starts charging once you plug it in. Once you plug it in,
the system shows the actual charge start time.
•Scheduled Charge Start Time:When the vehicle is in Value
Charge mode, the system displays the scheduled charge start time
(for example, 8:00 PM). Once charging starts, the system continues
to display the actual charge start time.
Endis the estimated end time of charging.
•Charge Now Duration:When the vehicle is in Charge Now mode,
and unplugged, the system displays the charging duration in hours.
Once you plug in the vehicle, the value shows the estimated time to
finish charging.
•Scheduled Charge End Time:When the vehicle is in Value Charge
mode, the system displays the estimated charge end time. It is normal
for the actual end time to change while charging. The vehicle keeps
charging until the high-voltage battery is fully charged.
GO Time Schedule
The highlighted button displays the current schedule mode. Touch the
Editbutton next to the My GO Time to see the GO Time Schedule.
Onturns on the GO Time schedule.
Offturns off the GO Time schedule. This also turns off the cabin
conditioning function. Use this mode when you store your vehicle
on-plug to prevent using energy for cabin preconditioning.
Note:If you choose to perform Value Charging with the schedule off, the
vehicle schedules charging to finish at the lowest cost within 24 hours of
plugging the vehicle in.
478MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Power
This screen displays how the electric vehicle system transfers power in
order to accelerate or recharge the battery. The power flow screens show
power going to or through a component. These screens are for your
information only, and do not require any input from you.
Depending on your vehicle type, the power flow screen may vary in
order to show the appropriate components.
Note:Vehicle configuration and status displayed may not always match
actual vehicle state due to display constraints and simplified graphics.
A.Motor-to-wheel flowshows the direction of power flow between the
wheels and the electric motor.
B.Electric Motorrepresents the hybrid electric motor. The higher the
motor power is, the larger the circle around this node. Any time the
vehicle is ready to be driven, the motor node illuminates.
C.Battery-to-motor flowshows the direction of power flow between
the high-voltage battery and the electric motor. Flow toward the motor
indicates the battery is providing power to accelerate the vehicle
(discharging the battery). Flow toward the battery indicates the electric
motor is providing power to the battery (charging the battery).
Note:The battery-to-motor flow includes battery power the vehicle is
using for acceleration. It does not include energy the vehicle is using for
accessories (such as air conditioning, headlights and radio). This screen
displays accessories and climate usage separately.
A
H
DGEF
BC
IKMLJ
N
MyFord Touch® (If Equipped)481
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
D.Plug (Energi only)appears when you plug your vehicle into the
wall. When charging the high voltage battery from the wall, you can see
flow from the plug to the battery on the screen.
•Accessoriesindicates electrical power demands from your vehicle’s
accessory systems. Accessories use power but do not contribute to
making the vehicle move. The power flow displays power usage from
the climate control system and other accessories separately.
E.Otherincludes all power usage from the low voltage accessories such
as the climate control fan, headlights and heated seats. The higher the
power usage is from these accessories, the larger the circle around the
node. This node illuminates anytime the vehicle is on since there is
always some low level power in use.
F.Climateincludes the power usage from the high-voltage climate
control components such as the electric A/C compressor and the electric
heater (Energi only). The higher the power usage is from these
components, the larger the circle around this node.
Note:The climate control system may determine A/C is necessary even
when you turn it off. In this case, you may see some climate power when
the A/C is off.
G.High voltage battery powerrepresents your high-voltage battery.
A circle illuminates around the node when the high-voltage battery is
receiving power from regenerative braking, engine charging or external
charging (when you plug it in). The higher the power usage is from the
high-voltage battery, the larger the circle around this node.
H.Fuelrepresents the fuel tank in the vehicle.
I.Fuel-to-engine flowshows flow from the fuel tank to the engine
when the engine is on and using fuel (there are some cases where the
engine is on, but not using any fuel). When the engine is on, but not
using fuel, the engine node is active, but the fuel flow path is off. An
example of this is when your foot is off the accelerator pedal and the
vehicle is traveling at a high speed.
J.Engine On due toprovides you with the reason(s) the gasoline
engine is on. When the gasoline engine is off, this display does not
appear.Engine On due toreasons displayed by the system are in a
chart following this list.
K.Motor-to-engine flowshows the direction of power flow between the
engine and the electric motor. The direction indicates if the engine is
providing power to the high-voltage electrical system, or if the high-voltage
electrical system is providing power to control or start the engine.
482MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
L.Engine powerrepresents the gasoline engine. It illuminates only
when the gasoline engine is on. The higher the engine power is, the
larger the circle around this node.
M.Engine-to-wheels flowshows the direction of the power flow
between the engine and the wheels.
N.Wheel powerrepresents the power going to the wheels. The higher
the wheel power is, the larger the circle around this node.
Engine On due to
Engine Cold
(Hybrid only)The engine is on to warm-up. The vehicle
return to electric mode when the engine is
warm. This reason may reappear during a
drive or after shutting the vehicle down for a
short period. This is normal operation.
Heater Setting The engine is on because of the heater setting.
Reduce or turn off the heater setting to return
to electric mode.
High Speed The engine is on because the vehicle speed
exceeds the level for electric mode operation.
Reduce the speed to return to electric mode.
Acceleration The engine is on because the speed control is
on or you are pressing the accelerator pedal.
Reduce pressure on the accelerator pedal or
turn the speed control off to return to full
electric mode.
Neutral Gear The engine is on because the vehicle is in
neutral gear. Shift out of neutral gear to return
to electric mode.
Low Gear The engine is on because the vehicle is in low
gear. Shift out of low gear to return to electric
mode.
Battery Charging The engine is on to charge the high-voltage
battery. The vehicle returns to electric mode
once the battery is charged.
MyFord Touch® (If Equipped)483
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Engine On due to
Grade Assist The engine is on to provide increased
powertrain braking when you turn on the
grade assist feature. Turn off the grade assist
feature to return to electric mode.
Oil Maintenance
(Energi Only)The engine is on to maintain engine oil
quality. The vehicle returns to electric mode
when engine oil maintenance is complete.
SeeEngine oil checkin theMaintenance
chapter for more information.
Batt Temperature
(Energi Only)
The engine is on due to high or low high-voltage
battery temperature. This is a normal operating
condition. The vehicle returns to electric mode
automatically when possible.
Normal Operation The engine is on to optimize vehicle operation.
The vehicle returns to electric mode when
possible.
Status
This indicates which mode is active within the vehicle system.
Hybrid Drive
The electric motor and gasoline engine are powering vehicle.
Charging HV Battery
The hybrid system is storing power in the high-voltage battery.
Idle
The vehicle is either at rest, or sharing very little power between the
electric system parts.
Idle with Charging
The high-voltage battery is receiving power in order to recharge.
Electric Drive
The vehicle is driving in electric mode (the power is coming from the
electric motor). The gasoline engine is off in this mode.
Charge Complete (Energi only)
The high-voltage battery charging from the wall is complete. This mode
applies to plug in vehicles only.
484MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
You can learn more about the 911 Assist feature, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps> 911 Assist, then selectOn.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
MyFord Touch® (If Equipped)493
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
494MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
SETTINGS
A. Clock
B. Display
C. Sound
D. Vehicle
E. Settings
F. Help
Under this menu, you can set your clock, access and adjust the
display, sound and vehicle settings as well as access settings for
specific modes or the help feature.
Clock
Note:
You cannot manually set the date. Your vehicle’s GPS does this for you.
Note:If the battery has been disconnected, your vehicle needs to acquire
a GPS signal to update the clock. Once your vehicle acquires the signal, it
may take a few minutes for the update to display the correct time.
1. Press theSettingsicon >Clock.
2. Press + and to adjust the time.
From this screen, you can also make other adjustments, such as 12– or
24–hour mode, activate GPS time synchronization and have the system
automatically update for daylight savings time and new time zones.
You can also turn the outside air temperature display on and off. It
appears at the top center of the touchscreen, next to the time and date.
The system automatically saves any updates you make to the settings.
A
B
C
D
E
F
MyFord Touch® (If Equipped)497
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)