2013 FORD C MAX mirror

Voice Command Issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that SYNC’s
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system
may not be
reading the name
the same way you
are saying it.•Review the media voice
commands at the beginning of
the media section.
•Say the song or artist exactly
as listed. If you say, “Play Artist
Prince”, the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
•Make sure you are saying
the complete title, such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
•Do not use special characters
in the title as the system does
not recognize them.
SYNC®427
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

High-voltage battery
charging ...................................205
service disconnect ..................211
High-voltage shut off ................258
Hill start assist ..........................217
Homelink wireless control
system ........................................166
Hood ..........................................282
How to use voice commands ...438
I
Ignition ...............................175, 350
Illuminated visor mirror ...........103
Information displays .................114
Inspection/maintenance (I/M)
testing ........................................204
Instrument panel
cleaning ...................................314
cluster ......................................109
Intelligent Access Key ................59
J
Joining two calls
(multiparty/conference call) ....390
Jump-starting your vehicle ......259
K
Keyless entry system
autolock .....................................76
Keys .......................................58, 83
positions of the ignition .........175L
Lamps
bulb replacement
specifications chart ................309
fog lamps ...................................95
headlamps, flash to pass ..........92
interior lamps ...........................95
replacing bulbs .......302–303, 308
LATCH anchors ...........................28
Liftgate ............................74, 78–79
Lights, warning and indicator ..109
Listening to music ....................444
Load limits .................................241
Locks
autolock .....................................76
childproof ..................................32
doors ..........................................72
Lubricant specifications ...........351
Lug nuts ....................................349
M
Making and receiving calls .......467
MAP DVD - Loading and
Unloading ..................................467
Map icons ..................................520
Map mode ..................................518
Map preferences .......................517
Map updates ..............................521
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................420
Message center .........................114
warning messages ...................127
Index547
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Mirrors ...............................101, 103
fold away .................................101
side view mirrors (power) .....101
Motorcraft® parts .............310, 354
MyFord Touch™ system ..........429
MyKey ..........................................66
N
Navigation features ...................511
Navigation voice commands ....522
Notifications ..............................491
O
Octane rating ............................192
P
Pairing other phones ........387, 467
Pairing your phone ...................466
Pairing your phone for the
first time ............................387, 466
Parental MyKey programming ...66
Park Assist ................................227
Parking brake ............................220
Parts (see Motorcraft®
parts) .........................................354
Passenger Occupant
Classification Sensor ...................48
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................398
Phone redial ..............................392
Phone settings ..................471, 504
Phone voice commands ............472Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................417
POI categories ...........................513
Point of Interest (POI) .............513
Power distribution box
(see Fuses) ...............................272
Power door locks ........................72
Power liftgate ..............................79
Power mirrors ...........................101
Powerpoint ................................171
Power steering ..........................238
Power Windows ...........................98
Privacy information ..........383, 435
Push button start system .........175
Putting a call on/off hold .........390
Q
Quick touch buttons .................521
R
Radio ..........................138, 143–144
AM/FM .....................................446
Single CD ................138, 143–144
Radio reception .........................136
Radio voice commands .............451
Rear view camera
display ................................231, 499
Rear window defroster .............151
Receiving a text
message .............................394, 471
Recommendations for
attaching safety restraints for
children ........................................25
548Index
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)