Downloaded from www.Manualslib.com manuals search engine Before making a call:
•If you do not cancel the call and SYNCmakes a successful call, anintroductory message plays for theemergency operator. After thismessage, there is hands-freecommunication between your vehicle'soccupants and the operator.
•The system provides a short windowof time (approximately 10 seconds) tocancel the call. If you do not cancel thecall, the system attempts to dial 112.
•The system plays a message lettingyou know when it attempts to make anemergency call. You can cancel the callby selecting the relevant icon in thedisplay or by pressing the hang upbutton on your cell phone.
During a call:
•Emergency assistance uses yourvehicle GPS or cellular networkinformation when available todetermine the most appropriatelanguage to use. It alerts theemergency operator of the crash anddelivers the introductory message. Thismay include your vehicle GPScoordinates.
•The language the system uses tointeract with the occupants of yourvehicle may differ from the languageused to deliver information to theemergency operator.
•After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency assistance may not work if:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash.
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details.
255B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Important Information about theEmergency Assistance Feature
Emergency assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for latestdetails.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourmedia player through your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories such as artist or albums.
SYNC is capable of hosting nearly anymedia player including: iPod, Zune, Playsfrom device players, and most USB drives.SYNC also supports audio formats suchas MP3, WMA, WAV and ACC.
Connecting Your Media Player tothe USB Port
Note:If your media player has a powerswitch, make sure you switch on the device.
To Connect Using Voice Commands
1.Plug the device into your vehicle's USBport.
2.Press the voice button and whenprompted, say "USB".
3.You can now play music by saying anyof the appropriate voice commands.Refer to the media voice commands.
To Connect Using the System Menu
1.Plug the device into your vehicle's USBport.
2.Press the AUX button until aninitializing message appears in thedisplay.
3.Depending on how many media filesare on your connected device, anindexing message may appear in thedisplay. When indexing is complete, thescreen returns to the Play menu.
Press Browse. Now you can scroll throughthe list:
•Play all.
•Playlists.
•Songs.
•Artists.
•Albums.
•Genres.
•Browse USB.
•Reset USB.
•Exit.
What's Playing?
At any time during playback, you can pressthe voice button and ask the system whatis playing. The system reads the metadatatags (if populated) of the current track.
256B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Media Voice CommandsPress the voice button and whenprompted say "USB", and thenany of the following:
"USB"
"Play track
"Repeat off""Play"
"Repeat on""Play album
"Search album
"Search artist
"Search genre
"Search song
"Search track
"Shuffle off""Play playlist
"Shuffle on""Play previous folder"3
"Similar music""Play previous track"
"What's playing?""Play song
1
257B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Voice command guide
The system searches all the data from your indexed musicand if available, begins to play the chosen type of music.You can only play genres of music that are present in thegenre metadata tags that you have on your media player.
"Search genre" or "Playgenre"
The system compiles a playlist and then plays similarmusic to what is currently playing from the USB port usingindexed metadata information.
"Similar music"
The system searches for a specific artist, track or albumfrom the music indexed through the USB port.Search or Play, "Artist","Track, or "Album"
The system is also capable of playingmusic from your cell phone via Bluetooth.
To switch on the Bluetooth audio, use theAUX or Source button or press the voicebutton. When prompted say, "Bluetoothaudio", then any of the following:
"Bluetooth Audio"
"Connections"
"Pause"
"Play"
"Play next track"
"Play previous track"
Media Menu Features
The media menu allows you to select howto play your music (such as by artist, genre,shuffle or repeat) and to find similar musicor reset the index of your USB devices.
1.Press AUX to select USB playback andthen Options to enter the Mediamenu.
2.Scroll to cycle through:
258B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine You canWhen you select
Choose to shuffle or repeat your music. Once you makeyour choice, it remains on until you switch it off.Shuffle playlist and Repeattrack
You can play similar types of music to the current playlistfrom the USB port. The system uses the metadatainformation of each track to compile a playlist. The systemthen creates a new list of similar tracks and then beginsplaying. Each track must have the metadata tags popu-lated for this feature. With certain playing devices, if your
Similar music
metadata tags are not populated, the tracks will not beavailable in voice recognition, play menu or similar music.However, if you place these tracks onto your playing devicein mass storage device mode they are available in voicerecognition, Play menu browsing and Similar Music. Thesystem places Unknowns into any unpopulated metadatatag.
Resets the USB index. After the new indexing is completeyou can choose what to play from the USB song library.Reset SYNC USB
Accessing Your USB Song Library
This menu allows you to select and playyour media files by artist, album, genre,playlist and track or even to browse whatis on your USB device.
1.Make sure you plug your device intoyour vehicle's USB port and switch iton.
2.Press AUX to select USB playback andthen Browse.
If there are no media files to access, thedisplay indicates there is no media. If thereare media files, you have the followingoptions to scroll through and select:
You canWhen you select
Play all indexed media files from your playing device one
at a time in numerical order.*Play all
Press OK to select. The first track title appears in thedisplay.
Access your playlists (from formats such as .ASX, .M3U,
.WPL or .MTP).*Playlists
1. Press OK to select.2. Scroll to select the desired playlist, and then press OK.
Search for and play a specific indexed track.*Songs
1. Press OK to select.
259B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine You canWhen you select
2. Scroll to select the desired track, and then press OK.
Sort all indexed media files by artist. Once selected, thesystem lists and then plays all artists and tracks alphabet-
ically.*
Artists
1. Press OK to select.2. Scroll to select the desired artist, and then press OK.
Sort all indexed media files by albums.*Albums
1. Press OK to select.2. Scroll to select the desired albums, and then press OK.
Sort indexed music by genre (category) type.*Genres
1. Press OK to select.2. Scroll to select the desired genre, and then press OK.
Browse all supported media files on your media playerconnected to the USB port. You can only view media filesthat are compatible with SYNC; other saved files are notvisible.
Browse USB
1. Press OK to select.2. Scroll to browse indexed media files on your flash drive,and then press OK.
Resets the USB index. After the new indexing is complete,you can choose what to play from the USB song library.Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certainalphabetical category quickly. You can also use the letters on the numeric keypad to jumpin the list.
Bluetooth Devices and SystemSettings
You can access these menus using theaudio display. See Using SYNC™ WithYour Phone (page 243).
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, please refer to thetables below.
To check your cell phone's compatibility,visit the regional Ford website.
260B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC performance.
A lot of back-ground noiseduring a phonecall.
Try switching off your cell phone, resettingit or removing the battery, then trying again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNCis not set to off.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC is notable to down-load my phone-book.
Try switching off your cell phone, resettingit or removing the battery, then trying again.
Possible cell phonemalfunction.
Try pushing your phonebook contacts toSYNC by selecting the option to add.
You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC.
Try pushing your phonebook contacts toSYNC by selecting the option to add.
Limitations on your cellphone's capability.
The systemsays "Phone-book down-loaded" but mySYNC phone-book is empty oris missingcontacts.
If the missing contacts are stored on yourSIM card, try moving them to your cellphone's memory.
Remove any pictures or special ring tonesassociated with the missing contact.
You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC.
Check your cell phone's compatibility.This is a cell phone-dependent feature.I am havingtroubleconnecting mycell phone toSYNC.
Try switching off your cell phone, resettingit or removing the battery, then trying again.Possible cell phonemalfunction.
261B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Cell phone issues
Possible solutionPossible causeIssue
Try deleting your device from SYNC anddeleting SYNC from your device, then tryingagain.
Always check the security and auto acceptprompt settings relative to the SYNCBluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch off the auto download setting.
Check your cell phone's compatibility.This is a cell phone-dependent feature.Text messagingis not workingon SYNC.Try switching off your cell phone, resettingit or removing the battery, then trying again.Possible cell phonemalfunction.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Access the text messaging menu of SYNCto see if your cell phone supports thefeature. Press the PHONE button and thenscroll and select the option for textmessaging, then press OK.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
262B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™