1. Your Legal Rights Under
These Limited Warranties
...................4
2. What’s Covered Under Chrysler Group LLC’s
Warranties
..............................5
2.1 Basic Limited Warranty..................5
2.2 Corrosion Warranty.....................8
2.3 Electric Powertrain Limited Warranty........9
2.4 Restraint System Limited Warranty
(FIAT 500e sold and registered in the
State of Kansas only)
..................10
3. What’s Not Covered......................11
3.1 Modifications Not Covered...............11
3.2 Environmental Factors Not Covered.........12
3.3 Maintenance Costs Not Covered...........12
3.4 Racing Not Covered...................13
3.5 Certain Kinds of Corrosion Not Covered.....13
3.6 HV Lithium-Ion Battery Exclusions.........14
3.7 Other Exclusions......................14
3.8 Total Loss, Salvage, Junk, or Scrap Vehicles
Not Covered
........................15
3.9 Restricted Warranty....................15 TABLE OF CONTENTS
2
4. Other Terms of Your Warranties..............16
4.1 Exchanged Parts May Be Used in Warranty
Repairs
............................16
4.2 Pre-Delivery Service...................17
4.3 Production Changes....................17
5. How to Get Warranty Service................18
5.1 Where to Take Your FIAT 500e............18
5.2 How To Get Roadside Assistance Service -
U.S. or Canada Only *
.................20
5.3 Emergency Warranty Repairs.............22
6. How to Deal with Warranty Problems..........23
6.1 Steps to Take........................23
6.2 Helpful Addresses and Telephone Numbers....27
7. Optional Service Contract..................29
8. Maintenance...........................30
8.1 General Information...................30
8.2 Where To Go For Maintenance............30 TABLE OF CONTENTS
3
B. Modifications That WILL Void Your
Warranties
These actions will void your warranties:
•disconnecting, tampering with, or altering the odom-
eter will void your warranties, unless your repairing
technician follows the legal requirements for repairing
or replacing odometers; or
•attaching any device that disconnects the odometer
will also void your warranties.
3.2 Environmental Factors Not Covered
Your warranties don’t cover damage caused by environ-
mental factors such as airborne fallout, bird droppings,
insect damage, chemicals, tree sap, salt, ocean spray,
acid rain, and road hazards. Nor do your warranties
cover damage caused by hailstorms, windstorms, torna-
does, sandstorms, lightning, floods, and earthquakes.Your warranties do not cover conditions resulting
from anything impacting the FIAT 500e. This includes
cracks and chips in glass, scratches and chips in painted
surfaces, or damage from collision.
3.3 Maintenance Costs Not Covered
Your warranties don’t cover the costs of repairing
damage caused by poor or improper maintenance. Nor
do they cover damage caused by the use of incompatible
lithium-ion battery charging devices or by the use of oils,
lubricants, cleaners or fluids other than those recom-
mended in your Owner’s Manual.
The warranties don’t cover the costs of your vehicle’s
normal or scheduled maintenance — the parts and
services that all vehicles routinely need. Some of these
parts and services, which your warranties don’t cover,
include:
•lubrication;
WHAT’S NOT COVERED
12
8. Maintenance
8.1 General Information
It’s your responsibility to properly maintain and operate
your new FIAT 500e vehicle. Follow the instructions
contained in the General and Scheduled Maintenance
Service guidelines in your Owner’s Manual. Regular,
scheduled maintenance is essential to trouble- free op-
eration. If there is a dispute between you and Chrysler
Group LLC (Chrysler) concerning your maintenance of
FIAT 500e vehicle, Chrysler will require you to provide
proof that your vehicle was properly maintained.
For your convenience, Chrysler has prepared a Main-
tenance Log which is included in your Owner’s Manual.
You should use this Maintenance Log to keep track of
scheduled maintenance, either by routinely having the
repairs entered in your Maintenance Log, or by keepingreceipts or other documentation of work you’ve had
done on your FIAT 500e in your Maintenance Log.8.2 Where To Go For Maintenance
Chrysler recommends that you return to the dealer from
whom you bought your FIAT 500e for all maintenance
service both during and after the warranty periods.
Although you can get warranty service from any dealer
who sells your particular make, returning to your selling
dealer will help ensure that all your service needs are met
and that you’re completely satisfied. Authorized FIAT
repair facility technicians are specifically trained to
proficiently perform maintenance and repair procedures
on your FIAT 500e vehicle.
Authorized FIAT repair facilities will help ensure that
all your service needs are met and that you’re completely
satisfied. Chrysler strongly recommends you use genuine
Chrysler/MOPAR parts to maintain your vehicle.
MAINTENANCE
30
