SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized studio, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized studio are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
328 IF YOU NEED CONSUMER ASSISTANCE
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FIAT Group Automobiles ve-
hicles. Included are starting, operating, emergency and
maintenance procedures as well as specifications, capa-
bilities and safety tips.•
Call toll free at:
1–800–890–4038 (U.S.)
1–800–387–1143 (Canada)
Or
• Visit us on the Worldwide Web at:
www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
9
IF YOU NEED CONSUMER ASSISTANCE 333
Adding Washer Fluid..................... .298
Airbag ..................................56
Airbag Deployment ........................68
Airbag Light .............................64
Airbag Maintenance ........................70
Airbag, Side ..............................60
Airbag, Window (Side Curtain) ................60
Air Conditioner Maintenance .................296
Air Conditioning Refrigerant .................296
Air Conditioning System ....................196
Air Pressure, Tires ........................ .241
Alterations/Modifications, Vehicle ...............8
Anti-Lock Brake System (ABS) ................223
Anti-Lock Warning Light ....................158
Appearance Care ........................ .301
Automatic Dimming Mirror ...................99
Automatic Door Locks ......................41
Automatic Temperature Control (ATC) ..........196
Automatic Transaxle ........................32 Automatic Transmission
....................209
Gear Ranges .......................... .212
Battery ................................ .295
Keyless Transmitter Replacement (RKE) ........37
Belts, Seat ...............................92
Body Mechanism Lubrication .................297
B-Pillar Location ......................... .236
Brake Assist System ...................... .224
Brake, Parking .......................... .220
Brakes ................................ .299
Brake System ........................... .299
Anti-Lock (ABS) ....................... .223
Master Cylinder ....................... .299
Parking ............................. .220
Warning Light ........................ .152
Bulb Replacement ........................ .314
Bulbs, Light ..............................94
338 INDEX
Cargo Area Features...................... .144
Car Washes ............................ .302
CD (Compact Disc) Player ...................167
Cellular Phone .......................... .196
Chart, Tire Sizing ........................ .231
Checking Your Vehicle For Safety ...............91
Checks, Safety ............................91
Child Restraint ............................72
Cleaning Wheels .............................. .303
Climate Control ......................... .196
Clutch ................................ .299
Clutch Fluid ............................ .299
Compact Disc (CD) Maintenance ..............195
Connector UCI................................ .193
Universal Consumer Interface (UCI) ..........193
Contract, Service ......................... .330
Corrosion Protection ...................... .301Cupholders
............................ .143
Customer Assistance ...................... .328
Data Recorder, Event .......................71
Daytime Running Lights ....................120
Defroster, Windshield .......................92
Door Locks ..............................39
Door Locks, Automatic ......................41
Driving Through Flowing, Rising, or Shallow Standing
Water ............................... .217
Electrical Power Outlets .....................140
Electric Remote Mirrors .....................100
Electronic Brake Control System Brake Assist System .....................224
Electronic Speed Control (Cruise Control) ........128
Electronic Stability Control (ESC) ..............225
Electronic Vehicle Information Center (EVIC) ......161
10
INDEX 339
Emergency, In Case ofHazard Warning Flasher ..................264
Towing ............................. .280
Engine Compartment ......................... .285
Starting ............................. .208
Enhanced Accident Response Feature ............67
Event Data Recorder ........................71
Exterior Lights ............................94
Flashers Turn Signal ............................94
Fog Lights ............................. .123
Freeing A Stuck Vehicle .....................277
Fuel Cutoff ................................67
Fuses ................................. .307
Gear Ranges ............................ .212General Information
........................35
General Maintenance ...................... .287
Glass Cleaning .......................... .305
Hazard Driving Through Flowing, Rising, or Shallow
Standing Water ........................ .217
Headlights ..............................119
Cleaning ............................ .305
High Beam ........................... .155
Passing ............................. .120
Switch .............................. .120
Heated Mirrors .......................... .101
Heated Seats .............................114
Holder, Cup ............................ .143
Hood Release ............................117
Ignition .................................32
Key..................................31
340 INDEX
Tire Pressure Monitoring (TPMS)............159
Traction Control ....................... .228
Turn Signal ............................94
Warning (Instrument Cluster Description) ......152
Loading Vehicle Tires ............................... .236
Locks Automatic Door .........................41
Door .................................39
Power Door ............................41
Lubrication, Body ........................ .297
Maintenance Free Battery ....................295
Maintenance, General ..................... .287
Maintenance Procedures ....................287
Maintenance Schedule ..................... .322
Manual, Service ......................... .332
Master Cylinder (Brakes) ....................299
Mirrors .................................98 Automatic Dimming
......................99
Electric Powered ....................... .100
Heated .............................. .101
Modifications/Alterations, Vehicle ...............8
Multi-Function Control Lever .................119
Occupant Restraints ........................63
Occupant Restraints (Sedan) ..................44
Operator Manual (Owner’s Manual) .............4
Owner’s Manual (Operator Manual) .............4
Paint Care ............................. .301
Parking Brake ........................... .220
Passing Light ........................... .120
Placard, Tire and Loading Information ..........236
Power Door Locks ............................41
Mirrors ............................. .100
Outlet (Auxiliary Electrical Outlet) ...........140
342 INDEX
Steering............................. .219
Sunroof ............................. .137
Windows ..............................42
Pregnant Women and Seat Belts ................56
Pretensioners Seat Belts ..............................54
Radial Ply Tires ......................... .243
Radio Operation ......................... .167
Radio Reception ......................... .167
Radio (Sound Systems) .....................167
Rear Liftgate (Sedan) .......................43
Rear Window Features .....................146
Recorder, Event Data .......................71
Recreational Towing ...................... .258
Release, Hood ............................117
Reminder, Seat Belt .........................55
Remote Sound System (Radio) Controls .........194
Replacement Bulbs ....................... .314Replacement Keys
.........................35
Replacement Parts ........................ .286
Replacement Tires ........................ .247
Reporting Safety Defects ....................331
Restraints, Child ...........................72
Rotation, Tires .......................... .250
Safety Checks Inside Vehicle ..................92
Safety Checks Outside Vehicle .................94
Safety Defects, Reporting ....................331
Safety Information, Tire .....................230
Safety Tips ...............................91
Schedule, Maintenance .....................322
Seat Belt Maintenance ..................... .306
Seat Belt Reminder .........................55
Seat Belts ................................92
And Pregnant Women .....................56
Child Restraint ..........................72
Extender ..............................56
10
INDEX 343