
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.NOTE:
A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
572 IF YOU NEED CONSUMER ASSISTANCE

problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.comDEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
9
IF YOU NEED CONSUMER ASSISTANCE 573

significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions on
specified government test surfaces of asphalt and concrete.
A tire marked C may have poor traction performance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.
574 IF YOU NEED CONSUMER ASSISTANCE

Caps, FillerOil (Engine) .......................... .501
Radiator (Coolant Pressure) ................514
Carbon Monoxide Warning ................96, 462
Cargo (Vehicle Loading) ....................466
Car Washes ............................ .522
Cellular Phone .......................... .372
Certification Label ........................ .466
Chains, Tire ............................ .449
Chart, Tire Sizing ........................ .429
Check Engine Light (Malfunction Indicator Light) ............314, 496
Checking Your Vehicle For Safety ...............95
Checks, Safety ............................95
Child Restraint ............................74
Child Safety Locks .........................34
Clean Air Gasoline ....................... .458
Cleaning Wheels .............................. .524Climate Control
......................... .373
Coin Holder ............................ .302
Cold Weather Operation ....................394
Compact Disc (CD) Maintenance ..............372
Compact Spare Tire ....................... .444
Computer, Trip/Travel ..................... .332
Connector UCI................................ .369
Universal Consumer Interface (UCI) ..........369
Conserving Fuel ......................... .331
Console, Floor .......................... .302
Contract, Service ......................... .570
Coolant Pressure Cap (Radiator Cap) ...........514
Cooling System ...........................511
Adding Coolant (Antifreeze) ...............513
Coolant Capacity ...................... .543
Coolant Level ..................... .512, 515
Disposal of Used Coolant .................515
Drain, Flush, and Refill ...................512
580 INDEX

Inspection........................... .515
Points to Remember .....................516
Pressure Cap ......................... .514
Radiator Cap ......................... .514
Selection of Coolant (Antifreeze) ......512, 543, 544
Corrosion Protection ...................... .522
Cruise Control (Speed Control) ................241
Cupholders ......................... .298, 527
Customer Assistance ...................... .567
Data Recorder, Event .......................73
Daytime Brightness, Interior Lights .............226
Daytime Running Lights ....................220
Dealer Service ........................... .498
Deck Lid, Emergency Release .................45
Deck Lid, Power Release .....................44
Defroster, Rear Window .....................305
Defroster, Windshield ....................97, 379
Delay (Intermittent) Wipers ..................227 Diagnostic System, Onboard
.................496
Dimmer Switch, Headlight ...................222
Dipsticks Oil (Engine) .......................... .499
Disposal Antifreeze (Engine Coolant) ................515
Door Locks ..............................30
Door Locks, Automatic ......................33
Driving Through Flowing, Rising, or Shallow Standing
Water ............................... .410
Driving to Achieve Maximum Fuel Economy ......331
Electrical Power Outlets .....................293
Electric Rear Window Defrost .................305
Electric Remote Mirrors .....................111
Electronic Brake Control System ...............418
Anti-Lock Brake System ..................418
Brake Assist System .....................419
10
INDEX 581

Interior............................. .225
License ............................. .542
Lights On Reminder .....................220
Low Fuel ............................ .326
Malfunction Indicator (Check Engine) .........314
Map Reading ......................... .223
Parade Mode (Daytime Brightness) ...........226
Passing ............................. .222
Reading .......................... .223, 278
Seat Belt Reminder ..................... .320
Security Alarm (Theft Alarm) ...............317
Service .......................... .537, 539
Service Engine Soon (Malfunction Indicator) . . . .314
SmartBeams .......................... .218
Theft Alarm (Security Alarm) ...............317
Tire Pressure Monitoring (TPMS) .........312, 451
Traction Control ....................... .426
Turn Signal ........................ .99, 222
Vanity Mirror ..........................112 Warning (Instrument Cluster Description)
......311
Loading Vehicle ...................... .466, 468
Capacities ........................... .468
Tires ............................... .434
Locks ..................................30
Automatic Door .........................33
Auto Unlock ...........................33
Child Protection .........................34
Door .................................30
Power Door ............................32
Low Tire Pressure System ...................451
Lubrication, Body ........................ .507
Maintenance Free Battery ....................502
Maintenance Procedures ....................499
Maintenance Schedule ..................... .548
Malfunction Indicator Light (Check Engine) . . .314, 496
Manual, Service ......................... .572
Master Cylinder (Brakes) ....................518
10
INDEX 587

Safety Checks Inside Vehicle..................97
Safety Checks Outside Vehicle .................99
Safety Defects, Reporting ....................571
Safety, Exhaust Gas .........................96
Safety Information, Tire .....................427
Safety Tips ...............................95
Schedule, Maintenance .....................548
Seat Belt Maintenance ..................... .527
Seat Belt Reminder .........................58
Seat Belts .......................... .46, 49, 97
Adjustable Upper Shoulder Anchorage .........54
And Pregnant Women .....................59
Child Restraint ..........................74
Extender ..............................59
Front Seat .......................... .49, 50
Inspection .............................97
Operating Instructions ....................50
Pretensioners ...........................57
Rear Seat ..............................49 Untwisting Procedure
.....................55
Seats ................................. .197
Adjustment .......................... .197
Easy Entry ........................... .213
Head Restraints ....................... .206
Heated .............................. .201
Height Adjustment ..................... .198
Memory ............................. .210
Power .............................. .198
Rear Folding ......................... .208
Seatback Release ....................... .208
Tilting .............................. .198
Security Alarm (Theft Alarm) ..................18
Selection of Coolant (Antifreeze) ...............544
Selection of Oil .......................... .500
Sentry Key (Immobilizer) ....................16
Sentry Key Programming ....................18
Sentry Key Replacement .....................17
Service Assistance ........................ .567
10
INDEX 591

Service Contract......................... .570
Service Engine Soon Light (Malfunction Indicator). . .314
Service Manuals ......................... .572
Shifting ............................... .396
Automatic Transmission ..................396
Shift Lever Override ...................... .489
Shoulder Belts ............................49
Shoulder Belt Upper Anchorage ................54
Side Airbag ..............................69
Side View Mirror Adjustment .................109
Signals, Turn ...................... .99, 222, 311
SmartBeams ............................ .218
Snow Chains (Tire Chains) ...................449
Snow Tires ............................. .442
Spare Tire .......................... .444, 445
Spark Plugs ............................ .544
Specifications Fuel (Gasoline) ........................ .544
Oil................................. .544Speed Control (Cruise Control)
............237, 241
Speedometer ............................ .315
Starting ............................. .26, 391
Automatic Transmission ..................391
Cold Weather ......................... .394
Engine Fails to Start .....................394
Remote ...............................26
Starting and Operating .....................391
Starting Procedures ....................... .391
Steering Column Lock ......................... .231
Power .............................. .412
Tilt Column ....................... .231, 232
Wheel, Heated ........................ .233
Wheel, Tilt ........................ .231, 232
Steering Wheel Audio Controls ...............370
Steering Wheel Mounted Sound System Controls . . .370
Storage ............................... .536
Storage, Vehicle ...................... .383, 536
592 INDEX