2013 Citroen JUMPY Owner's Manual

9.57
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Certain traffi c jams
along the route are not
indicated in real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on
the map).
Th
e fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
Th
e altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4 satellites (long press on the SETUP button, then select "GPS coverage").
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal receptionconditions.
I cannot connect m
yBluetooth telephone.The telephone's Bluetooth function may be switched off or the telephone
may not be visible.
- Check that your telephone's Bluetoothfunction is switched on.

- Check in the telephone settin
gs that it is "visible to all".
The Bluetooth telephone is not compatible with the system.
A list of compatible Bluetooth mobile telephones is available from the dealer network.
Th
e volume of thetelephone connected
in Bluetooth mode isinaudible. The volume depends both on the s
ystem and on the telephone. Increase the volume of the audio system, tomaximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an in
fl uence on the quality of telephone communication. Reduce the ambient noise level (close the windows,reduce the booster fan speed, slow down, ...).

9.58
QUESTIONANSWER SOLUTION
Some contacts areduplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Displa
y SIM card contacts" or "Displaytelephone contacts".

Contacts are not shown
in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone
directory.
The system does notreceive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
The
CD is ejected
automatically or is not played by the player. The
CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.

-
Check the condition of the CD: the CD cannot
be played if it is too damaged.

-
Check the content in the case of a recordedCD: refer to the advice in the "AUDIO" section.

- The audio s
ystem's CD player does not play DVDs.

-
Some recorded CDs will not be played by
the audio system because they are not of thecorrect quality. Le CD has been recorded in a format that is not compatible with the pla
yer.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This
phenomenon is normal.
The
CD player sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.

9.59
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some characters in themedia information are not
displayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks andfolders.
Pla
ying of streaming fi lesdoes not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth
profi le does not allow the transfer of this information.
The qualit
y of receptionof the radio station
listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is
displayed...). The vehicle is too
far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of theshort-cut menu to enable the system to check
whether there is a more powerful transmitter in thegeographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I
cannot fi nd some radiostations in the list of stations received.The station is not received or its name has chan
ged in the list.
Some radio stations send other information in place of their name (the
title of the song for example).
The s
ystem interprets this information as the name of the station. The name of the radio station changes.

9.60
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
In changing the settingof treble and bass theequalizer setting isdeselected. The selection o
f an equalizer setting imposes the balance settings.
Modi
fying one without the other is not possible. Modi
fy the balance or equalizer settings to obtain
the desired musical ambience.

In changing the equalizer setting, treble and bassreturn to zero.
When chan
ging the
balance settings, the
distribution setting is deselected. The selection o
f a distribution setting imposes the balance settings.
Modif
ying one without the other is not possible. Modi
fy the balance or distribution settings to obtain the desired musical ambience.

When changing an distribution setting,
the balance setting is
deselected.
Th
ere is a difference in sound quality between
the different audiosources (radio, CD...). For optimum sound qualit
y, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which ma
y result in audible differences when changing source (radio,CD...). Check that the audio settin
gs for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set theAUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the "None", musical ambience and set the loudness correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.

9.61
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
With the engine off, the system switches off after a few minutes of use.When the en
gine is switched off, the system's operating time depends on
the battery charge.
The switch-o
ff is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the batterycharge.
Pla
yback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).Some fi les supplied with the memor
y stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time). Delete the fi les supplied with the memory stickand limit the number of sub-folders in the fi le structure on the memory stick.
When I connect m
yiPhone as telephone and
to the USB port at thesame time, I am unable
to play the music fi les. When the iPhone connects automaticall
y as a telephone, it forces the
streaming function. The streaming function takes the place of the USBfunction which is then not useable, there is a period without sound of the
track being played with AppleÆ players.Æ
Disconnect and reconnect to the USB port (the USB function takes priority over streaming).

9.62

9.63
Audio System
Your Audio system is coded in such a way that it willonly operate in your vehicle.

For safet
y reasons, the driver must carry out operations
which require prolonged attention while the vehicle is stationary.
When the en
gine is switched off and to prevent
discharging of the battery, the audio equipment mayswitch off after a few minutes.
AUDIO SYSTEM / BLUETOOTH

01 First ste
ps

02 Steerin
g mounted controls

03 Main menu

04 Audio

05 USB Box

06 Bluetooth functions

07 Confi
guration

08 Tri
p computer
CONTENTS

09 Screen menu ma
p

Frequentl
y asked questions
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9.64
9.65
9.
66
9.67
9.70
9.73
9.76
9.77
9.78
9.83

9.64
01 FIRST STEPS


Eject CD.

Select source:
radio, audio CD / MP3 CD, USB,Jack connection, Streaming,AUX.

Select the screen displaymode:
Date, audio functions, tripcomputer, telephone.
Automatic frequency search
down/up.
Select previous/next CD, MP3
or USB track.
Audio settings: front/rear fader, left/right
balance, bass/treble, loudness, audio ambiences. Displa
y the list of local stations.
Lon
g press: CD
tracks or MP3 folders(CD / USB).
TA
(Traffi c Announcements)
on/off.
Lon
g press: PTY * (radio
Programme TYpe) mode.
Display main menu. The DARK button changes the screen display
for improved driving comfort at night.
1st
press: upper bar only illuminated.
2ndpress: black screen.
3rdpress: return to standard display.
On/off, volume setting.

Buttons 1 to 6:
Select a pre-set radio station.
Lon
g press: pre-set a station.
Select next frequency down/up.
Select previous/next MP3 folder.
Select previous/next folder / genre /
artist / playlist (USB).
Confi rm.
Select wavebandsFM1, FM2, FMast and AM.
Abandon the current
operation.
*
Available according to version.