2013 Citroen C4 PICASSO audio

401
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Certain traffi c jams
along the route are not
indicated in real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on
the map).
Th
e fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
Th
e altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 4 satellites correctly. Wait until the system has started up completely. Check that there is a GPS coverage of at least
4 satellites (long press on the SETUP button, then select "GPS coverage").
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal receptionconditions.
Telephone, Bluetooth
I cannot connect myBluetooth telephone.The telephone's Bluetooth function may be switched off or the telephone
may not be visible.
- Check that your telephone's Bluetoothfunction is switched on.

- Check in the telephone settin
gs that it is "visible to all".
The Bluetooth telephone is not compatible with the system.
A list of compatible Bluetooth mobile telephones is available from the dealer network.
Th
e volume of thetelephone connected
in Bluetooth mode isinaudible. The volume depends both on the s
ystem and on the telephone. Increase the volume of the audio system, tomaximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an in
fl uence on the quality of telephone communication. Reduce the ambient noise level (close the windows,reduce the booster fan speed, slow down, ...).

402
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
Some contacts areduplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Displaytelephone contacts".

Contacts are not shown
in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone
directory.
The system does notreceive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
CD
, MP3
The CD is ejected
automatically or is not played by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.

- Check that the CD is inserted in the player the right
way up.

-
Check the condition of the CD: the CD cannot beplayed if it is too damaged.

-
Check the content in the case of a recorded CD:
refer to the advice in the "AUDIO" section.

- The audio s
ystem's CD player does not play DVDs.

-
Some recorded CDs will not be played by the audiosystem because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the player.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting
period following the insertion of a CD or connection of aUSB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to afew minutes. This phenomenon is normal.
The
CD player sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.

403
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some characters in themedia information are not
displayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks andfolders.
Pla
ying of streaming fi lesdoes not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth
profi le does not allow the transfer of this information.
Radio
The qualit
y of receptionof the radio station
listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is
displayed...). The vehicle is too
far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of theshort-cut menu to enable the system to check
whether there is a more powerful transmitter in thegeographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I
cannot fi nd some radiostations in the list of stations received.The station is not received or its name has chan
ged in the list.
Some radio stations send other information in place of their name (the
title of the song for example).
The s
ystem interprets this information as the name of the station. The name of the radio station changes.

404
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Settings, confi guration
In changing the setting
of treble and bass theequalizer setting isdeselected. The selection o
f an equalizer setting imposes the balance settings.
Modi
fying one without the other is not possible. Modi
fy the balance or equalizer settings to obtain
the desired musical ambience.

In changing the equalizer setting, treble and bassreturn to zero.
When chan
ging the
balance settings, the
distribution setting is deselected. The selection of a distribution settin
g imposes the balance settings.
Modif
ying one without the other is not possible. Modif
y the balance or distribution settings to obtain the desired musical ambience.

When changing an
distribution setting,
the balance settin
g isdeselected.
Th
ere is a difference in sound quality between
the different audiosources (radio, CD...). For optimum sound qualit
y, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which ma
y result in audible differences when changing source (radio,CD...). Check that the audio settin
gs for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set theAUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the "None", musical ambience and set the loudness correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.

406
Alphabetical index
360 vision......................................................192Audible warning ............................................222Audio cable ...................................................356Audio streaming (Bluetooth)................352,355Automatic headlamps.............................40, 208Automatic illumination
of headlamps ......................................203, 207Automatic operation of hazardwarning lamps.............................................222Automatic rain sensitive windscreen wipers ..............................214, 217Auxiliary ...............................................352,356
A
C
Capacity, fuel tank ........................................313CD .................................................................352CD MP3.........................................................352Central locking....................................61, 64, 68Changing a bulb....................................279-287Changing a fuse....................................288-294Changing a wheel.................................268-277Changing a wiper blade........................218,299Changing the date ...........................................57Changing the remotecontrol battery ...............................................70Changing the time...........................................57Checking levels.....................................318-320Checking the engineoil level ....................................................53, 318Checking tyre pressures(using the kit).................................................267Checks..................................311, 312,321,322Child lock .......................................................259Children.........................103, 234, 236, 243-259Child seats ...........241, 242, 246-248,250, 258Child seats, conventional..............................247Child surveillance mirror...............................r103Citroën Localised Assistance Call................336Citroën Localised Emergency Call...............336CITROËN MULT ICITY CONNECT ..................................................389Closing the boot ........................................75, 76Closing the doors ................................62, 65,67Cold climate screen......................................306Colour screen................................................338Concertina boards..........................................97Connectors, audio ......................................... 122Coolant level.................................................319Courtesy lamps.............................................219Cruise control.................................167,171, 174Cruise control, active....................................174Cup holder.....................................................r118
Backup starting.............................................295Battery...........................................295-297,321Battery, charging...........................................297Battery, remote control .............................70, 71Black panel ......................................................56Blind for panoramic sunroof..........................f220Blinds.....................................................119,126Blind spot sensors.........................................186Bluetooth (hands-free) .........................394, 395Bluetooth (telephone) ...........................394, 395Bonnet...........................................................310Bonnet stay...................................................310Boot ...........................................................75-78Boot (opening) .................................................61Boot lamp......................................................134Brake discs....................................................322Brake lamps ..........................................283-287Brake pads ....................................................322Brakes ...........................................................322
B
Accessories.................................................307Accessory position........................................140Accessory socket, 12V .................118,122,126Access to the 3rd row.....................................96Adjusting headlamps....................................211Adjusting head restraints..........................88, 93Adjusting seat belt height ..............................230Adjusting the steering wheel.........................103Advice on care andmaintenance...............................................322Airbags....................................................48, 235Airbags, cur tain .....................................239,240Airbags, front.........................................236,240Airbags, lateral......................................238,240Air conditioning.......................................24, 105Air conditioning, digital ..........................105, 109Air conditioning, manual .......................105,107Air distribution adjustment ............106, 108, 111Air filter..........................................................r321Air flow..........................................................104Air flow adjustment ........................106, 107, 111Air intake ...............................................108, 112Air recirculation.....................................108, 112Air vents........................................................104Alarm ...............................................................79Anti-pinch ................................................82,220Anti-theft........................................................ 140Armrest, front..................................................91Assistance call.............................223,335,336

.
407
Alphabetical index
DAB (Digital Audio Broadcasting) ................351Date (setting)...................................................57Daytime running lamps.................210,279, 281Deactivating ESP..........................................229Deactivating the passenger airbag...............236Deadlocking .......................................63,66,69Defrosting..............................................114, 115Demisting..............................................114, 115Diesel......................................................41, 316
Diesel additive level ......................................320Diesel engine pre-heat warning lamp .............41Digital Audio Broadcasting (DAB)................351Dimensions...........................................331,332Dipped beam..........................99, 202, 279, 280Dipstick....................................................53, 318Directional lighting................................212,213Direction indicators...............222, 279, 282-286Distance alert................................163,182,183Doors...............................................................73Doors back-up control....................................74
Driving positions (storing) ..............................87Driving economically.......................................24Dynamic emergency braking........................145Dynamic stability control (DSC) ........ 43,47,229
Eco-driving.....................................................24Economy mode .............................................298Electronic engine immobiliser.................r71, 140Electronic stability programme (ESC)..........227Emergency boot release.................................78Emergency call............................223, 335,336
Gearbox, automatic..............154, 160,297,322Gearbox, electronic...............150, 160,297,322Gearbox, manual ..........................149, 160,322Gear shift indicator......................................................r159Gear lever, manualgearbox.......................................................149Gear selector........................................r150,154Glove box..............................................118, 119Guidance.......................................................358Guide-me-home....................................206, 207
E
F
Filling with fuel ..............................313,315,316Fitting a wheel ...............................................276Fitting roof bars .............................................304Fittings, rear..................................................r125Flashing indicators........................................222Foglamps, front .............................204,212, 282Foglamps, rear..............................................r204Folding the rear seats..................92, 94,96, 97Fragrance car tridge......................................116Frequency (radio) .................................349, 350Front seats..........................................84,86, 87Fuel...............................................................316Fuel consumption............................................24Fuel filler cap.................................................313Fuel filler flap.........................................313,315Fuel gauge ........................................33, 34,313Fuel tank................................................313,315Fusebox, dashboard.....................................290Fuses .............................................................288
D
Emergency warning lamps ..................222, 223Energy economy mode.................................298Engine, Diesel................312,316, 317, 325-327Engine, petrol................................311, 316,323Engine compartment.............................311, 312Engine compartment fusebox .......................293Engine oil......................................................318Engine oil level indicator.........................r53,318Engines.........................................323, 325-327Environment......24, 70, 105, 115, 224, 297, 320ESC/ASR .......................................................227
G
Halogen headlamps......................................279Hands-free kit.......................................394,395Hazard warning lamps .........................222, 223Headlamp adjustment...................................211Headlamps, directional.........................213, 279Headlamp wash ............................................216Head restraints, front......................................88Head restraints, rear.......................................r93Heated seats...................................................90Heating..........................................106, 107, 109Height and reach adjustment, steering wheel............................................ 103Hill start assist...............................................148Hooks............................................................130
H

.
413
Visual search
Instruments and controls
Touch screen tablet 26-32 Equipment settings 28 -30 Setting the date/time 57 GPS Navigation / Multimedia audiosystem / Bluetooth telephone 337- 405 Ventilation 104-105 Heating 10 6 Dual-zone manual air conditioning 107-108 Dual-zone automatic air conditioning 109 -114 Demisting / defrosting 114 -115
Door mirrors 101-102 Electric windows, deactivating 82-83
5/6 -speed manual gearbox 149 Gear shift indicator 159

Automatic gear box 15 4 -15 8Electronic gearbox system 150-153 Gear shift indicator 159
Opening the bonnet 310

Cour tesy lamps 219
Rear view mirror 102
Panoramic sunroof 220Instrument panels 33-37 Lighting dimmer 55 Warning lamps 38 -50 Indicators 51-53 - service indicator - oil level indicator

Electric parking brake 141-147