2013 CHRYSLER TOWN AND COUNTRY service

Special Additives
The manufacturer strongly recommends against using
any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an engineered
product and its performance may be impaired by supple-
mental additives. Therefore, do not add any fluid addi-
tives to the transmission. The only exception to this
policy is the use of special dyes for diagnosing fluid
leaks. Avoid using transmission sealers as they may
adversely affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission com-
ponents. Such damage is not covered by the New
Vehicle Limited Warranty.
Fluid Level Check
The fluid level is preset at the factory and does not
require adjustment under normal operating conditions.
Routine fluid level checks are not required, therefore the
transmission filler tube is capped and no dipstick is
provided. Your authorized dealer can check your trans-
mission fluid level using a special service dipstick. If you
notice fluid leakage or transmission malfunction, visit
your authorized dealer immediately to have the trans-
mission fluid level checked. Operating the vehicle with
an improper fluid level can cause severe transmission
damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission dam-
age may occur. Your authorized dealer has the proper
tools to adjust the fluid level accurately.
630 MAINTAINING YOUR VEHICLE

CavityCar-
tridge Fuse Mini-
Fuse Description
M36 — 20 Amp YellowPower Outlet #3
(Instrument Panel or with Console Center)
M37 — 10 Amp Red
Antilock Brakes,
Stability Control, Stop Lamp, Fuel Pump
M38 — 25 Amp NaturalDoor Lock/Unlock
Motors, LiftgateLock/Unlock Motors
The power windows are fused by a 25 Amp circuit
breaker located in the Totally Integrated Power Module.
VEHICLE STORAGE
If you are leaving your vehicle dormant for more than
21 days, you may want to take steps to protect your
battery. You may do the following:
• Remove the 60 Amp cartridge in the Totally Integrated
Power Module (TIPM) labeled Ignition-Off Draw
(IOD).
• Or, disconnect the negative cable from the battery.
• Anytime you store your vehicle, or keep it out of
service for two weeks or more, run the air conditioning
system at idle for about five minutes in the fresh air
and high blower setting. This will ensure adequate
system lubrication to minimize the possibility of com-
pressor damage when the system is started again.
646 MAINTAINING YOUR VEHICLE

Exterior Bulbs
Bulb Number
Headlamp – (Low and
High Beam Halogen) H11
Headlamp (HID – If
Equipped) Low Beam D1S
Fog Lamp – If Equipped H11
Front Side Marker W5W
Front Park/Turn Signal PY27/7W or 3757A
Rear Turn Signal Lamp 3757A
Rear Tail, Stop, and
Side Marker Lamp LED (Serviced at
Authorized Dealer)
Center High-Mounted
Stop Lamp LED (Serviced at
Authorized Dealer)
Backup Lamp 3157
License 168
BULB REPLACEMENT
High Intensity Discharge Headlamps (HID) —
If Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off and the key removed. Because of
this, you should not attempt to service a headlamp bulb
yourself. If a headlamp bulb fails, take your vehicle to
an authorized dealer for service.
WARNING!
A transient high voltage occurs at the bulb sockets of
High Intensity Discharge (HID) headlamps when the
headlamp switch is turned ON. It may cause serious
electrical shock or electrocution if not serviced prop-
erly. See your authorized dealer for service.
648 MAINTAINING YOUR VEHICLE

Center High-Mounted Stop Lamp (CHMSL)
The CHMSL uses LED lamps that are not serviceable
separately. The CHMSL must be replaced as an assembly,
see your authorized dealer.
License Lamp
The license plate lamp is located under the tailgate light
bar and above the license plate.
1. Using a small screwdriver, press inward the lockingtab on the outboard side of the lamp assembly and
pull down on the lamp assembly for removal. 2. Twist and remove the socket from the lamp assembly
and pull the bulb out to remove.
3. Push the bulb into the socket, twist the socket into the lamp assembly and reinstall the lamp assembly into
place ensuring the locking tab is secure.
652 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other
than your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)/Oil Change Required” in
“Understanding Your Instrument Panel” for further in-
formation.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
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S658 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
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SMAINTENANCE SCHEDULES 663

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ...................667
▫ Prepare For The Appointment .............667
▫ Prepare A List ....................... .667
▫ Be Reasonable With Requests .............667
 IF YOU NEED ASSISTANCE ..............667
▫ Chrysler Group LLC Customer Center .......668
▫ Chrysler Canada Inc. Customer Center ......669
▫ In Mexico contact: .....................669 ▫
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .............669
▫ Service Contract ..................... .670
 WARRANTY INFORMATION .............671
 MOPAR®PARTS.......................671
 REPORTING SAFETY DEFECTS ............671
▫ In The 50 United States And
Washington, D.C. ..................... .671
▫ In Canada .......................... .672
 PUBLICATION ORDER FORMS ............672
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealer, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
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IF YOU NEED CONSUMER ASSISTANCE 667