Black plate (15,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Customer Information 13-15
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation; about
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (4,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
14-4 OnStar
2. Say“Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. The system responds
“OnStar Ready,” followed by
a tone.
2. Say “Call.”The system responds
“Please say the name or number
to call.”
3. Say “911”without pausing. The
system responds “911.”
4. Say “Call.”The system responds
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to your iPhone, Android,
or BlackBerry smartphone to check
vehicle fuel level, oil life, or tire
pressure; to start the vehicle (if
equipped) or unlock it; or to connect
to an OnStar Advisor. For OnStar
RemoteLink information and
compatibility, see www.onstar.com.
Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, press
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080; or press
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
Black plate (4,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-33
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-41
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-27
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-27
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-30
Overload . . . . . . . . . . . . . . . . . . . 10-26
Electronic Stability Control . . . . . 9-26
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . 5-18
Electronic Stability Control
(ESC)/Traction Control
System (TCS) Indicator
Warning Light . . . . . . . . . . . . . . . . 5-19
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-10
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-14
Compartment Overview . . . . . . . 10-5 Engine (cont'd)
Coolant . . . . . . . . . . . . . . . . . . . . . .10-11
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-19
Cooling System . . . . . . . . . . . . . .10-11
Cooling System Messages . . . 5-27
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-19
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Oil Life System . . . . . . . . . . . . . . . 10-8
Oil Messages . . . . . . . . . . . . . . . . . 5-28
Overheated Protection Operating Mode . . . . . . . . . . . 10-15
Overheating . . . . . . . . . . . . . . . . 10-14
Power Messages . . . . . . . . . . . . . 5-29
Pressure Light . . . . . . . . . . . . . . . . 5-20
Running While Parked . . . . . . . . 9-20
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-15
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-40
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-16
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter, Engine Air Cleaner . . . . . . . . . 10-10
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-51 Changing . . . . . . . . . . . . . . . . . . . 10-53
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-71
Fluid Automatic Transmission . . . . . . 10-9
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-18
Power Steering . . . . . . . . . . . . . 10-15
Washer . . . . . . . . . . . . . . . . . . . . . 10-16
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-4
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30 Additives . . . . . . . . . . . . . . . . . . . . . 9-32
E85 (85% Ethanol) . . . . . . . . . . . 9-33
Economy Driving . . . . . . . . . . . . . 1-18
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-35
Black plate (6,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-6 INDEX
Infants and Young Children,Restraints . . . . . . . . . . . . . . . . . . . . 3-34
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . . 5-9
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-61
K
Key and Lock Messages . . . . . . . 5-29
Keyless Entry Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-33
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-25 Lamps (cont'd)
Malfunction Indicator . . . . . . . . . 5-14
Messages . . . . . . . . . . . . . . . . . . . . 5-29
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-15
Lap-Shoulder Belt . . . . . . . . . . . . . 3-11
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-45
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-39
Light Electronic Stability Control(ESC), Off . . . . . . . . . . . . . . . . . . . 5-18
Electronic Stability Control (ESC)/Traction Control
System (TCS) Indicator
Warning . . . . . . . . . . . . . . . . . . . . . 5-19
Lighter, Cigarette . . . . . . . . . . . . . . . 5-8
Lighting Delayed Entry . . . . . . . . . . . . . . . . . 6-6
Delayed Exit . . . . . . . . . . . . . . . . . . . 6-7
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Parade Dimming . . . . . . . . . . . . . . . 6-7 Lights
Airbag Readiness . . . . . . . . . . . . . 5-12
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-18
Brake System Warning . . . . . . . 5-17
Charging System . . . . . . . . . . . . . 5-14
Cruise Control . . . . . . . . . . . . . . . . 5-21
Engine Coolant Temperature Warning . . . . . . . 5-19
Engine Oil Pressure . . . . . . . . . . 5-20
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-21
High-Beam On . . . . . . . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Safety Belt Reminders . . . . . . . . 5-12
Security . . . . . . . . . . . . . . . . . . . . . . 5-20
Tire Pressure . . . . . . . . . . . . . . . . . 5-20
Locks Automatic Door . . . . . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-4
Black plate (7,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-7
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-39
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-14
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-22
Messages
Airbag System . . . . . . . . . . . . . . . . 5-31
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-26
Brake System . . . . . . . . . . . . . . . . 5-26
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-26
Engine Cooling System . . . . . . . 5-27
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-28
Engine Power . . . . . . . . . . . . . . . . 5-29
Fuel System . . . . . . . . . . . . . . . . . . 5-29
Key and Lock . . . . . . . . . . . . . . . . . 5-29
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-29 Messages (cont'd)
Ride Control System . . . . . . . . . . 5-30
Security . . . . . . . . . . . . . . . . . . . . . . 5-31
Service Vehicle . . . . . . . . . . . . . . . 5-31
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Transmission . . . . . . . . . . . . . . . . . 5-33
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-26
Vehicle Reminder . . . . . . . . . . . . . 5-33
Washer Fluid . . . . . . . . . . . . . . . . . 5-33
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-14
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-13
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-14
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-40
N
Navigation
OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-13
O
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . . 10-8
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-20
Older Children, Restraints . . . . . 3-32
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-19
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Ordering Service Publications . . . . . . . . .13-11
Black plate (10,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-10 INDEX
Service (cont'd)Maintenance Records . . . . . . .11-14
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-31
Servicing the Airbag . . . . . . . . . . . 3-29
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-20
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-17
Out of Park . . . . . . . . . . . . . . . . . . . 9-18
Sidemarker Bulb Replacement . . . . . . . . . . 10-24
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-60
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2 Speedometer . . . . . . . . . . . . . . . . . . 5-10
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-20
Starting the Engine . . . . . . . . . . . . 9-15
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Fluid, Power . . . . . . . . . . . . . . . . 10-15
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-24
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Center Console . . . . . . . . . . . . . . . . 4-1
Convenience Net . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-8
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Sunglass Storage . . . . . . . . . . . . . . . 4-1
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Taillamps
Bulb Replacement . . . . . . . . . . 10-24
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-11 Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires Buying New Tires . . . . . . . . . . . 10-46
Chains . . . . . . . . . . . . . . . . . . . . . . 10-51
Changing . . . . . . . . . . . . . . . . . . . 10-53
Compact Spare . . . . . . . . . . . . . 10-60
Designations . . . . . . . . . . . . . . . 10-35
Different Size . . . . . . . . . . . . . . . 10-48
If a Tire Goes Flat . . . . . . . . . . 10-51
Inflation Monitor System . . . . 10-41
Inspection . . . . . . . . . . . . . . . . . . 10-44
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-40
Rotation . . . . . . . . . . . . . . . . . . . . 10-44
Sidewall Labeling . . . . . . . . . . . 10-33
Terminology andDefinitions . . . . . . . . . . . . . . . . . 10-36
Black plate (11,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-11
Tires (cont'd)Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-48
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-50
Wheel Replacement . . . . . . . . 10-50
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-45
Winter . . . . . . . . . . . . . . . . . . . . . . 10-32
Towing Driving Characteristics . . . . . . . . 9-36
Equipment . . . . . . . . . . . . . . . . . . . . 9-40
General Information . . . . . . . . . . 9-36
Recreational Vehicle . . . . . . . . 10-63
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-63
Traction Control System (TCS) . . . . . . . . 9-25
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-20
Fluid, Automatic . . . . . . . . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-33 Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal Bulb Replacement . . . . . . . . . . 10-24
U
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-48
Universal Remote System . . . . . 5-39 Operation . . . . . . . . . . . . . . . . . . . . . 5-44
Programming . . . . . . . . . . . . . . . . . 5-39
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-10
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1 Vehicle (cont'd)
Load Limits . . . . . . . . . . . . . . . . . . . . 9-9
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Personalization . . . . . . . . . . . . . . . 5-33
Reminder Messages . . . . . . . . . . 5-33
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-10
Towing . . . . . . . . . . . . . . . . . . . . . . 10-63
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-38
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-5
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
W
Warning Brake System Light . . . . . . . . . . . 5-17
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-16 Messages . . . . . . . . . . . . . . . . . . . . 5-33