2013 CHEVROLET IMPALA Owners Manual

Black plate (19,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
In Brief 1-19
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
on page 13‑5.
Roadside Assistance and OnStar
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1.

Black plate (20,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
1-20 In Brief
2NOTES

Black plate (1,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Keys, Doors, and Windows 2-1
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . 2-4
Door Locks . . . . . . . . . . . . . . . . . . . 2-6
Power Door Locks . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-7
Automatic Door Locks . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-8
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-10
Vehicle Alarm System . . . . . . . 2-10
Immobilizer . . . . . . . . . . . . . . . . . . 2-11
Immobilizer Operation . . . . . . . . 2-11
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-13
Power Mirrors . . . . . . . . . . . . . . . . 2-13
Heated Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-14
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-14
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Power Windows . . . . . . . . . . . . . 2-15
Sun Visors . . . . . . . . . . . . . . . . . . . 2-16
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-16
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2-2 Keys, Doors, and Windows
The key can be used for the ignition
and the driver door. If the vehicle is
a taxi model, the key can also be
used in the trunk.
If it becomes difficult to turn the key
in a vehicle lock, inspect the key
blade for debris. Periodically clean
with a brush or pick.
See your dealer if a replacement
key or additional key is needed.If you are locked out of your vehicle,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13‑5
for more information.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑15 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.

Black plate (3,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Keys, Doors, and Windows 2-3
With Remote Start Shown, WithoutRemote Start Similar
/(Remote Vehicle Start): For
vehicles with this feature, press to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start on
page 2‑4 for additional information.
Q(Lock):Press to lock all the
doors. If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn chirps
when
Qis pressed again within five seconds. See
Vehicle
Personalization on page 5‑33 for
additional information.
Pressing
Qmay arm the content
theft-deterrent system. See Vehicle
Alarm System on page 2‑10.
K(Unlock): Press once to unlock
the driver door. If
Kis pressed
again within five seconds, all
remaining doors unlock. The interior
lamps come on and stay on for
20 seconds or until the ignition is
turned on. If enabled through the
DIC, the parking lamps flash twice
to indicate unlocking has occurred.
See Vehicle Personalization on
page 5‑33.
Pressing
Kon the RKE transmitter
disarms the content theft-deterrent
system. See Vehicle Alarm System
on page 2‑10.
V(Remote Trunk Release):
Press and hold for about
one second to open the trunk. The
transmission must be in P (Park).
L(Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times. Press and hold
Lfor
more than two seconds to activate
the panic alarm. The turn signal
lamps flash and the horn sounds
repeatedly for 30 seconds. The
alarm turns off when the ignition is
turned to ON/RUN or
Lis pressed
again. The ignition must be in
LOCK/OFF for the panic alarm
to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.

Black plate (4,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2-4 Keys, Doors, and Windows
Each vehicle can have up to eight
transmitters programmed to it. See
your dealer to program new
transmitters.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
“REPLACE BATTERY IN REMOTE
KEY”under Key and Lock
Messages on page 5‑29 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated. 2. Remove the old battery. Do not
use a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
Your vehicle may have a remote
starting feature that allows you to
start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems and rear window defogger.
When the remote start system is
active and the vehicle has an
automatic climate control system, it
will automatically regulate the inside
temperature. Normal operation of
these systems will return after the
ignition key is turned to ON/RUN.

Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Keys, Doors, and Windows 2-5
Laws in some communities may
restrict the use of remote starters.
For example, some laws may
require a person using remote start
to have the vehicle in view when
doing so. Check local regulations for
any requirements on remote starting
of vehicles.
Do not use the remote start feature
if your vehicle is low on fuel. Your
vehicle may run out of fuel.
The RKE transmitter range may be
less while the vehicle is running.
There are other conditions which
can affect the performance of the
transmitter. SeeRemote Keyless
Entry (RKE) System on page 2‑2.
/(Remote Start): This button will
be on the RKE transmitter if you
have remote start.
To start the vehicle using the remote
start feature:
1. Aim the transmitter at the vehicle. 2. Press and release
Q, then
immediately press and hold
/
for two to four seconds or until
the vehicle's turn signal lamps
flash. The doors will lock.
When the vehicle starts, the
parking lamps turn on and
remain on while the engine is
running.
The remote start feature provides
two separate starts per ignition
cycle, each with 10 minutes of
engine running time, or one start
with a time extension. The first start
must expire or be canceled to get
two separate 10-minute starts.
If it is the first remote start since the
vehicle has been driven, repeat the
previous steps, while the engine is
still running, to extend the engine
running time by 10 minutes from the
time you repeat the steps for remote
starting. The remote start running
time can be extended one time and
only after the first remote start. After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle.
The engine will shut off
automatically after 10 minutes,
unless a time extension has been
done or the vehicle's key is inserted
into the ignition switch and turned to
ON/RUN.
To manually shut off a remote start,
do any of the following.
.Aim the RKE transmitter at the
vehicle and press and
release
/.
.Turn on the hazard warning
flashers.
.Turn the ignition switch out of
LOCK/OFF and then back to
LOCK/OFF.
After the engine has been started
two times, or one time with a time
extension, the vehicle's ignition
must be turned to ON/RUN using
the key before the remote start
procedure can be used again. See

Black plate (6,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2-6 Keys, Doors, and Windows
Ignition Positions on page 9‑13for
information regarding the ignition
positions on your vehicle.
The remote vehicle start feature will
not operate if any of the follow
occur:
.The vehicle's key is in the
ignition.
.The vehicle's hood is open.
.The hazard warning flashers
are on.
.The check engine light is on.
See Malfunction Indicator Lamp
on page 5‑14.
.The engine coolant temperature
is too high.
.The oil pressure is low.
.The content theft-deterrent alarm
has been activated.
.Two remote vehicle starts,
or one start with a time
extension, have already been
provided for that ignition cycle.
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
(Continued)
WARNING (Continued)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
From the outside, use the key in the
driver door or use the Remote
Keyless Entry (RKE) transmitter to
lock and unlock the vehicle. From
the inside, use the manual or power
door locks.
To lock or unlock the driver side
door from the outside with the key,
insert the key and turn it clockwise
or counterclockwise.
To lock or unlock the door from the
inside, push or pull the manual
lock knob.