Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2013 Chevrolet Impala Owner ManualM
Wheels and Tires . . . . . . . . . . . 10-31
Jump Starting . . . . . . . . . . . . . . . 10-61
Towing . . . . . . . . . . . . . . . . . . . . . . 10-63
Appearance Care . . . . . . . . . . . 10-65
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (18,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-18 Driving and Operating
Leaving the Vehicle With the
Engine Running
{WARNING
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9‑17. If you are towing a
trailer, see Driving Characteristics
and Towing Tips on page 9‑36. If you have to leave the vehicle with
the engine running, be sure your
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. See
Parking Brake on
page 9‑24 for more information.
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see “Shifting Into Park” in
this section.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
Automatic Transmission
Shift Lock
The vehicle has an electronic shift
lock release system. The shift lock
release is designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
regular brake pedal is applied.
The shift lock is always functional
except in the case of a an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10‑61.
Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
10-2 Vehicle Care
Tire Pressure MonitorOperation . . . . . . . . . . . . . . . . . 10-41
Tire Inspection . . . . . . . . . . . . . . 10-44
Tire Rotation . . . . . . . . . . . . . . . 10-44
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-45
Buying New Tires . . . . . . . . . . . 10-46
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-48
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-48
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-50
Wheel Replacement . . . . . . . . 10-50
Tire Chains . . . . . . . . . . . . . . . . . 10-51
If a Tire Goes Flat . . . . . . . . . . 10-51
Tire Changing . . . . . . . . . . . . . . 10-53
Compact Spare Tire . . . . . . . . 10-60Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-61
Towing
Towing the Vehicle . . . . . . . . . 10-63
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-63
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-65
Interior Care . . . . . . . . . . . . . . . . 10-68
Floor Mats . . . . . . . . . . . . . . . . . . 10-71
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
Black plate (19,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Vehicle Care 10-19
What to Add
Use only new DOT 3 brake fluid
from a sealed container. See
Recommended Fluids and
Lubricants on page 11‑12.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it. This
helps keep dirt from entering the
reservoir.
{WARNING
With the wrong kind of fluid in the
brake hydraulic system, the
brakes might not work well. This
could cause a crash. Always use
the proper brake fluid.
Notice
.Using the wrong fluid can
badly damage brake
hydraulic system parts. For
example, just a few drops of
mineral-based oil, such as
engine oil, in the brake hydraulic system can
damage brake hydraulic
system parts so badly that
they will have to be replaced.
Do not let someone put in
the wrong kind of fluid.
.If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview on
page 10‑5
for battery location.
{WARNING
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
(Continued)
WARNING (Continued)
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{WARNING
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. SeeJump Starting on
page 10‑61 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Black plate (61,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Vehicle Care 10-61
Jump Starting
For more information about the
vehicle battery, seeBattery on
page 10‑19.
If the battery has run down, try to
use another vehicle and some
jumper cables to start your vehicle.
Be sure to use the following steps to
do it safely.
{WARNING
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you. Notice:
Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
The jump start positive is located in
the engine compartment under the
engine compartment fuse block
cover on the passenger side of the
vehicle.
The jump start negative grounding
point is the engine block or an
engine mounting bolt. Connect to a
spot as far away from the
discharged battery as possible.
These locations are used instead of
a direct connection to the battery.
1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system.
Notice: Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting. If the other vehicle does
not have a 12-volt system with a
negative ground, both vehicles
can be damaged.
2. Position the two vehicles so that
they are not touching.
3. Set the parking brake firmly and put the shift lever in P (Park).
See Shifting Into Park on
page 9‑17.
Notice: If any accessories are left
on or plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible,
turn off or unplug all accessories
on either vehicle when jump
starting the vehicle.
4. Turn the ignition to LOCK/OFF and switch off all lights and
accessories in both vehicles,
except the hazard warning
flashers if needed.
Black plate (62,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
10-62 Vehicle Care
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{WARNING
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,(Continued)
WARNING (Continued)
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red positive (+) cable to the jump
start positive (+) post. Use a
remote positive (+) terminal if the
vehicle has one. 6. Do not let the other end of the
red positive (+) cable touch
metal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the vehicle
has one.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (–)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part or
to a remote negative (–) terminal
on the vehicle with the dead
battery.
8. Connect the other end of the black negative (–) cable to an
unpainted heavy metal engine
Black plate (63,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Vehicle Care 10-63
part away from the dead battery,
but not near engine parts
that move.
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage. The damage would not
be covered by the vehicle
warranty.
Have the vehicle towed on a flatbed
car carrier. A wheel lift tow truck
could damage the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle such as a motor home. The two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
Black plate (6,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be