
Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2013 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-16
Child Restraints . . . . . . . . . . . . . . 3-33 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-38
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-21 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Drive Systems . . . . . . . . . . . . . . . . 9-30
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-32
Cruise Control . . . . . . . . . . . . . . . . 9-34
Object Detection Systems . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-47
Conversions and Add-Ons . . . 9-57

Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Keys, Doors, and Windows 2-1
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . 2-4
Door Locks . . . . . . . . . . . . . . . . . . . 2-6
Power Door Locks . . . . . . . . . . . . 2-7
Cargo Door Relocking . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-7
Automatic Door Locks . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-8
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . 2-9
Sliding Door . . . . . . . . . . . . . . . . . 2-10
Rear Doors . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-11
Immobilizer . . . . . . . . . . . . . . . . . . 2-11
Immobilizer Operation . . . . . . . . 2-11
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-13
Manual Mirrors . . . . . . . . . . . . . . . 2-13
Trailer-Tow Mirrors . . . . . . . . . . . 2-14
Power Mirrors . . . . . . . . . . . . . . . . 2-14
Heated Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-15
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Manual Windows . . . . . . . . . . . . 2-15
Power Windows . . . . . . . . . . . . . 2-15
Swing-Out Windows . . . . . . . . . 2-16
Enhanced Technology Glass . . . . . . . . . . . . . . . . . . . . . . . 2-17
Sun Visors . . . . . . . . . . . . . . . . . . . 2-18
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-8 Keys, Doors, and Windows
This feature can be programmed
using the Driver Information
Center (DIC). See“Delay Door
Lock” inVehicle Personalization on
page 5‑38.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See
Vehicle Personalization on
page 5‑38.
Lockout Protection
This feature protects you from
locking the key in the vehicle when
the key is in the ignition and a door
is open.
If the power lock switch is pressed
when either the driver, passenger,
or rear door is open, all the doors
will lock and then the driver door will
unlock. This feature does not
include the side cargo door. If the vehicle has an ambulance
package, this feature is disabled.
Safety Locks
Security locks are located on the
front portion of the 60/40 side
swing-out door or the side
sliding door.
60/40 Swing-Out Side
Door —Driver Side Shown,
Passenger Side Similar For the 60/40 side swing-out door,
move the button to the right for the
driver side door or to the left for the
passenger side door to engage the
security feature.
Move the button to the left for the
driver side door or to the right for
the passenger side door to return
the door locks to normal operation.Side Sliding Door
For the side sliding door, move the
button up to engage the security
feature. Move the button down to
return the door locks to normal
operation.

Black plate (11,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Keys, Doors, and Windows 2-11
WARNING (CONTINUED)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To open the rear doors from the
outside, pull the handle toward you
to open the passenger side rear
door first.
To open the driver side rear door,
pull the latch release at the inside
edge of the door.
To close the rear doors, close the
driver side rear door first. Then
close the passenger side rear door.
Check to make sure both doors are
completely closed.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Immobilizer
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key® III+ (Personalized
Automotive Security System)
theft-deterrent system.
PASS-Key III+ is a passive theft
deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.

Black plate (12,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-12 Keys, Doors, and Windows
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it shuts down the
vehicle's starter and fuel systems.
The starter will not work and fuel will
stop being delivered to the engine.
Anyone using a trial-and-error
method to start the vehicle will be
discouraged because of the high
number of electrical key codes.
If the engine does not start and the
security message comes on, the
key may have a damaged
transponder. Turn the ignition off
and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If thevehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. This procedure is for
learning additional keys only. If all
the currently programmed keys are
lost or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the ignition
lock cylinder and start the
engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the key to LOCK/OFF and
remove the key.
4. Insert the key to be programmed and turn it to ON/RUN within
10 seconds of removing the
previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Seats and Restraints 3-1
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats
Seat Adjustment . . . . . . . . . . . . . . 3-2
Power Seat Adjustment . . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . 3-3
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts
Safety Belts . . . . . . . . . . . . . . . . . . . 3-8
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . 3-10
Safety Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . 3-14
Safety Belt Extender . . . . . . . . . 3-15 Safety System Check . . . . . . . . 3-15
Safety Belt Care . . . . . . . . . . . . . 3-15
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . 3-15
Airbag System
Airbag System . . . . . . . . . . . . . . . 3-16
Where Are the Airbags? . . . . . 3-18
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . 3-20
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . 3-21
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . 3-21
What Will You See after an Airbag Inflates? . . . . . . . . . . . . 3-22
Airbag On-Off Switch . . . . . . . . 3-23
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 3-26
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . 3-31 Adding Equipment to the
Airbag-Equipped Vehicle . . . 3-31
Airbag System Check . . . . . . . . 3-32
Replacing Airbag System Parts after a Crash . . . . . . . . . 3-33Child Restraints
Older Children . . . . . . . . . . . . . . . 3-33
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . 3-35
Child Restraint Systems . . . . . 3-38
Where to Put the Restraint . . . 3-39
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . 3-41
Replacing LATCH System Parts After a Crash . . . . . . . . . 3-47
Securing Child Restraints (Rear Seat) . . . . . . . . . . . . . . . . . 3-48
Securing Child Restraints (Front Seat-Passenger
Sensing System) . . . . . . . . . . . 3-50
Securing Child Restraints (Front Seat-Airbag On/Off
Switch) . . . . . . . . . . . . . . . . . . . . . 3-53

Black plate (11,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Seats and Restraints 3-11
Pull up on the latch plate to
make sure it is secure. If the belt
is not long enough, seeSafety
Belt Extender on page 3‑15.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you.
See “Safety Belt Height Adjuster”
later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull
stitching on the safety belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position. Slide
the latch plate up the safety belt
webbing when the safety belt is not
in use. The latch plate should rest
on the stitching on the safety belt,
near the guide loop on the side wall.
Before a door is closed, be sure the
safety belt is out of the way. If a
door is slammed against a safety
belt, damage can occur to both the
safety belt and the vehicle.