Black plate (2,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
2-2 Keys, Doors, and Windows
The two keys can be used for the
ignition and all locks.
The key code is stamped on the key
number plate and can be used to
make new keys at any dealer. Store
this information in a safe place
outside the vehicle.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14 ‑ 1 . Remote Keyless Entry
(RKE) System See Radio Frequency Statement on
page 13 ‑ 20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range: .
Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “ Battery Replacement ” later
in this section. .
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service. Remote Keyless Entry
(RKE) System Operation The Remote Keyless Entry (RKE)
transmitter functions work up to
20 m (65 ft) away from the vehicle.
Some conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2 ‑ 2 .
Without Remote Start Shown, with
Remote Start Similar
Black plate (23,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
Vehicle Care 10-23.
If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.
Battery Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview on
page 10 ‑ 4 for battery location.
{ WARNING
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling. Vehicle Storage
{ WARNINGBatteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10 ‑ 65 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative ( − ) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative ( − ) cable from the
battery or use a battery trickle
charger.
All-Wheel Drive When to Check Lubricant
It is not necessary to regularly
check the transfer case fluid unless
a leak is suspected or an unusual noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired.
Starter Switch Check
{ WARNINGWhen you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be
sure there is enough room
around the vehicle.
2. Firmly apply both the parking
brake and the regular brake.
See Parking Brake on
page 9 ‑ 25 .
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
Black plate (70,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
10-70 Vehicle Care Dinghy Towing Front-wheel-drive and
all-wheel-drive vehicles may be
dinghy towed from the front. These
vehicles can also be towed by
placing them on a platform trailer
with all four wheels off of the
ground. For other towing options,
see “ Dolly Towing ” following in this
section.
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components. To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle that will be
towed and secure it to the
towing vehicle.
2. Turn the ignition key to ACC/
ACCESSORY.
3. Shift the transmission to
N (Neutral). 4. Turn fog lamps and all
accessories off.
5. To prevent the battery from
draining while the vehicle is
being towed, remove the 2 amp
PWR/MODING fuse from the
instrument panel fuse block and
store it in a safe location. See
Instrument Panel Fuse Block on
page 10 ‑ 33 .
Notice: If 105 km/h (65 mph) is
exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.
Notice: If the vehicle is towed
without performing each of the
steps listed under “ Dinghy
Towing, ” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Black plate (8,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
13-8 Customer Information Services Provided .
Flat Tire Change : If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility. .
Emergency Fuel Delivery :
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service : Service to
unlock the vehicle if you are
locked out. .
Battery Jump Start : Service to
jump start a dead battery. .
*Emergency Messages :
Transmission of urgent phone
messages. .
*Emergency Calls : Call for
emergency services. .
*Dealership Location
Assistance : Information
regarding addresses and
telephone numbers for Chevrolet
dealers. .
Emergency Towing : Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense. If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Chevrolet dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
Black plate (6,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
14-6 OnStar OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See Radio Frequency Statement on
page 13 ‑ 20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Q for help with: .
Locating a gas station with an
attendant to pump gas. .
Finding a hotel, restaurant, etc.,
that meets accessibility needs. .
Providing directions to the
closest hospital or pharmacy in
urgent situations. TTY Users OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada) The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“ My Account ” tab on the home
page. The website navigation and
services provided may vary by
country.